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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,674)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

The Leather Paws

Aug 15, 2024  on Shopify

Very Nice April Wang helped me a alot

MRL

Aug 15, 2024  on Shopify

Very good service. Sini Liu is doing a good job. Thanks

Benim Çantam

Aug 15, 2024  on Shopify

They helped me a lot. Superb. I definitely recommend it. Bonney, you helped me a lot. Bonney is a star. Thank you for everything

Daughter's Nature

Aug 15, 2024  on Shopify

I am very new to this business, and CJ has made sourcing products a breeze. I am grateful for my support agent Winnie for graciously answering all my questions and providing me with accurate knowledge and actionable steps to help me resolve any issues i had. Highly recommend CJ, and kudos to Winnie for your expert help!

Discount Apparel

Aug 15, 2024  on Shopify

The best part about this app is the customer service. My agent Jolie has been a huge help. She quickly answers any questions I have had. If you are new like me, I would highly recommend using this app. It is very straightforward and links easily with your shopify store.

Vividora

Aug 14, 2024  on Shopify

I've been using CJ for over a year now, and I have to say, they've consistently exceeded my expectations. Every time I've encountered an issue, my agent, Kaycee Chen, has been there with a quick and effective solution. The support I've received has been top-notch, and Kaycee's dedication has made every experience smooth and stress-free. I truly appreciate the reliability and professionalism of the service—they've never let me down.

KristyleKaczmarek

Aug 14, 2024  on Shopify

Bonnie Gu, sehr nette Mitarbeiterin aus dem Support , hat mir sehr oft und schnell geholfen und meine Probleme gelöst.

AniBonheur

Aug 14, 2024  on Shopify

I just discovered CJdropshipping and I'm already switching all my products to use CJdropshipping. The 24/7 support is very reassuring and helps me establish a certain trust with my clients. I'm also lucky to have Wing as my agent. she reached out to me since the first day to help and guide me through my business. If you're starting in dropshipping I highly recommend you CJdropshipping plateform.

MaximoStores.com

Aug 14, 2024  on Shopify

I had a very wonderful experience with CJ customer rep Pauling, I needed to fulfill an order and got things messed up and didn't know how to fix it and fulfill the order. I contacted CJ WhatsApp chat and got the much needed help from Pauling, very professional, knowledgeable and quick to respond to my messages. Thanks pauling for helping me fulfill this order! I definitely will recommend CJ.

My Store

Aug 14, 2024  on Shopify

do well

LAZASS

Aug 14, 2024  on Shopify

Having great experience with CJ so far. Especially the account manager Shinco Zhao is great, answers all the queries in a great manner. Good service.

creativity.top

Aug 14, 2024  on Shopify

MISS DYNE STORE

Aug 14, 2024  on Shopify

vous m'avez aider super bien a resoudre mon probleme mon inquietude merci .

Wild Trail Warehouse

Aug 14, 2024  on Shopify

Cj Dropshipping is a great platform to help with my dropshipping store. Had a great interaction with customer service agent Alen. Helped me quickly and resolved my issue in literally 10 seconds. Keep it up Alen! Someone should give him a raise. I would 100% recommend CJDropshipping.

My Store

Aug 14, 2024  on Shopify

Zoey was very helpful in answering my questions regarding any trending products and helping me understand the website. Will look forward to working with her more as well

Woofs and Paws

Aug 13, 2024  on Shopify

Cherry Xu is my customer service Agent and she's the best! Anything that I need help with my orders she takes care of it and every thing runs smoothly. Great app and great service!

Clawproof Water Mat

Aug 13, 2024  on Shopify

Customer Support Rep is 1000% professional. Alan answered the most basic question i asked him. I highly recommend CJ.

Conviphone

Aug 13, 2024  on Shopify

Isabella and Alan were very helpful.

Glam My Home

Aug 13, 2024  on Shopify

Charlie Zhang had a great initial discussion with us to help us start off our online dropshipping business thank you Charlie

Tender Moments

Aug 13, 2024  on Shopify

I believe CJ Dropshipping is the best app to start your dropshipping business. It’s completely free, and the team is incredibly kind and responsive. They resolve any issues I have quickly and efficiently. A special thanks to Camilia Zhu for her exceptional support!

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