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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,674)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

trends-for-you

Aug 18, 2024  on Shopify

Thank you very much Zoey for your quick processing and help.

GENTLEMENSHAND

Aug 18, 2024  on Shopify

Lahne is a very nice and helpful employee, she is very helpful and works customer-oriented if you have any questions. I hope that she can help me in the future. Great respect!

Optimistopia

Aug 17, 2024  on Shopify

I needed late night information in my country and was in problem, thanks to Box Chen for helping me out as he's doing a really great job to look after someone who needs inquiries or help. I appreciate the work!

Delphia

Aug 17, 2024  on Shopify

Great service. I was attended by Bonnie, so kind and patient, she was really helpful.

MyPetCare

Aug 17, 2024  on Shopify

Bonnie Gu was very helpful and helped me solve the problems I was having in just a few minutes, really great

TarquinGroup

Aug 17, 2024  on Shopify

all good - my query was rapidly and efficiently solved

Nobles Store

Aug 16, 2024  on Shopify

Today I had the pleasure of being helped by "Zoey" for my questions on having the quantity to match on my Shopify store and without missing a beat. Zoey explained to me the steps needed to make sure my problem was solved.

Ventex

Aug 16, 2024  on Shopify

Cj dropshipping is amazing, Sveta helped me out alot, thanks to her.

Trainers To Tycoons

Aug 16, 2024  on Shopify

Jolie helped me so much over WhatsApp with problems I was having connecting new products to my store including screenshots and what I needed to do to fix the issues. Thank you so much for your help! I truly appreciate it. I highly recommend CJdropshipping with your store!

My Store

Aug 16, 2024  on Shopify

Amazing customer service from Mrs Kribee! She was able to solve this huge problem that hindered me from moving forward in my business! Super awesome support staff! I can’t thank you enough xoxo

PAWSOME

Aug 16, 2024  on Shopify

The support with Angel was fast and very helpful. Anytime again!

MorDecor

Aug 16, 2024  on Shopify

Kribee Huang is my personal agent he has been very helpful and polite throughout our issues, He responds within 5 minutes Highly recommended!!

Elbitus

Aug 16, 2024  on Shopify

Raymond He is a great man, he responds quickly and takes good care of my questions. CJ Dropshipping is a good platform to trade. It's fun to negotiate prices and work together with the team. Thank you.

StyleMio

Aug 16, 2024  on Shopify

EnidDong you're THE BEST!!You're an exceptional business manager and agent, consistently delivering outstanding results with professionalism and dedication.Thanks a lot for your dedication and hard work!!

IRX™

Aug 16, 2024  on Shopify

April Wang has been super useful with me, I would work with her every time, best person I met on cj, would recommend her 10/10!

Nifty Way

Aug 16, 2024  on Shopify

Aoki Gong was extremely patient and really helpful finding my supplier for my new product. She found my supplier that I could not find anywhere else!

The RichBlend

Aug 15, 2024  on Shopify

The Customer Service is Fast and reliable. Rebecca Lin helped me alot and her reply was faster and on point.

ideasbyMHK

Aug 15, 2024  on Shopify

CJ dropshipping is the best app for beginners especially as it's easy to use and its support team is the best I had contacted with a few of the support advisors, but my favorite one is Billy, I contacted her through WhatsApp, and she handled my problem in seconds

Available Dress

Aug 15, 2024  on Shopify

I like my personal agent, I am provided the best guide to growing faster

Mevana

Aug 15, 2024  on Shopify

Perfect platform with quick support and a big selection of products.

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