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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (9,921)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

SteriBrush

Sep 11, 2024  on Shopify

great customer service.

wellbi

Sep 11, 2024  on Shopify

This app is amazing! tons of great products, very fast shipping, customizations of all kinds and product! The best part is my agent Miya Huang, replies within seconds! always helps me and makes the whole experience 10000 times better! Best dropshipping tool there is , I 100% recommend.

MiCadeau

Sep 11, 2024  on Shopify

Very nice service! Fast reaction and honest advise/help.

coolhot

Sep 11, 2024  on Shopify

TOP A++++++ from Rebecca

GEVONA

Sep 11, 2024  on Shopify

I have Sold over 1600 orders with cj and i have had zero Issues, i,v Been Using Sulee Li, she Helped Me a lot and i will keep using cj

AVANT

Sep 11, 2024  on Shopify

Livi Peng helped me very much in solving whatever issues we faced

desialy

Sep 11, 2024  on Shopify

Been using CJ for a year now and they are always very helpful and fast with the communication and problems. Especially Sulee Li has been helping with all the pricing and sourcing products quickly. She is the best agent to have!

TickTock Treasures

Sep 10, 2024  on Shopify

Thank you Jolie for helping with my log in issues. I really appreciate your patience. The customer help desk is very efficient and quick to navigate.

Glamora Beauty

Sep 10, 2024  on Shopify

Suki, Bonnie and Alan were all great to work with in CJ Support. Thank you all for your help

Crabby Cribs

Sep 10, 2024  on Shopify

Excellent customer support. Thank you Ken for the fast replies.

Mary D. Weiner

Sep 10, 2024  on Shopify

Nessila

Sep 10, 2024  on Shopify

I've had an amazing experience with CJ Dropshipping, especially thanks to my agent, Connie. She was incredibly helpful and responsive. Connie provided clear and detailed explanations, which made the entire process smooth and easy to understand. The speed and quality of her support were outstanding. I highly recommend working with her and CJ Dropshipping for anyone looking for reliable and efficient service!

KissenKiste

Sep 10, 2024  on Shopify

My agent "Steph Zhu" is verry good, help me for any question. CJ support you 24/7 i am happy work with you!

FusionWave

Sep 10, 2024  on Shopify

Lahne such a good guy, my man!

produsereduse.romania

Sep 10, 2024  on Shopify

They are the best! Shinco Zhao did his best to help me!

Yourgadgetstore.nl

Sep 10, 2024  on Shopify

I am so happy with the help I receive from my agent Bring. He is easily accessible, always thinks along with me and nothing is too much to ask. Bring is an agent who really listens to you and thinks in terms of solutions, this is necessary in the ecom world and Bring fits in very well with this. I have never worked so well with an agent before. Thanks to Bring, my business runs smoothly and every obstacle is meticulously tackled and resolved. I recommend CJ and especially Bring if you want good support.

LighterLoungeCo™

Sep 10, 2024  on Shopify

Rebecca was a pleasure to work with and easily able to get any job done!

Paranyx

Sep 10, 2024  on Shopify

I loved working with my rep Jordan Gu. She was fantastic and attentive. I would highly recommend!

My Store

Sep 10, 2024  on Shopify

I just began using CJDropshipping and with that came many questions. Thank you very much Agnes, Pauling, and Arina (Customer Service Team) for helping answer all of my in depth questions! I see a great future with CJDropshipping. Highly recommended!

Papaw

Sep 09, 2024  on Shopify

I've been using CJ for a while now, and the customer service is very responsive. I've often spoken to Bellica Lin in particular.

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