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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (1,994)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Super Store

Nov 11, 2024  on Shopify

About Help: I met Leah Cheng, a consultant from CJ. She was fast. She knows a lot about CJ products. Solve my problems very fast and was very gentle. About CJ: Best of the best. Easy to find the "Help Consultant" and very nice! I had an excellent experience. Both are 5 out five stars Thanks Lea.

My Store

Nov 11, 2024  on Shopify

Trully profesionals - Support Top class - Sourcing Top class - Delivery will see soon !!!

VALUR

Nov 11, 2024  on Shopify

Perfect

Mannory

Nov 11, 2024  on Shopify

Perfect cutsomer Service, very kindly and helpfull Thank you Enid Dong

Planti Boys

Nov 10, 2024  on Shopify

Brilliant website, love the automatic fulfilment and the customer service is top tier, I get replies within seconds with brilliant responses provided by Kribee Huang. 100% recommended.

Poopies Minions

Nov 10, 2024  on Shopify

Angie Li was very patient and understanding. She walked me through the processes of fulfilling shipments. Great customer service!

Favorek

Nov 10, 2024  on Shopify

parfait

PuddleToes

Nov 10, 2024  on Shopify

I've been working with CJ Dropshipping, and my experience has been fantastic. Their platform is user-friendly and efficient, with a wide variety of products. What stands out, though, is their exceptional support team. I’d like to especially thank Cherry Xu, who has been incredibly responsive and understanding throughout the process. Cherry took the time to understand my needs and provided prompt, thoughtful assistance, which made all the difference. Her professionalism and dedication truly exemplify CJ Dropshipping's commitment to customer satisfaction. Highly recommend working with them!

McRick

Nov 10, 2024  on Shopify

Fantastic service, fast response and quite professional. 10/10

FastBuy

Nov 10, 2024  on Shopify

Fast answering and offered all help that I needed. Bonnie Gu gived me all infos that I need.

Domisana

Nov 10, 2024  on Shopify

Sini Liu ⭐⭐⭐⭐⭐ "I was blown away by the customer support! They were quick, friendly, and went above and beyond to help with my order. It made the whole shopping experience so much better. Highly recommend!"

RightDeal

Nov 09, 2024  on Shopify

cjdropshipping is everyting you need. it may be hard on start but you will learn with help from your agent, my agent helps me (Bellica) and i am so satisfied.

Jimboree2020

Nov 09, 2024  on Shopify

Excellent customer service. available to help solve all your problems.

My Store

Nov 09, 2024  on Shopify

Bonnie was very nice and efective.

Maza Store

Nov 09, 2024  on Shopify

I was happy with the consultant service, the agent Agnes helped me a lot and answered for my questions.

Lerani

Nov 09, 2024  on Shopify

Best Agent is Cheria. Helpful every moment! Thank You very much! 5 stars and more !

Breezo

Nov 09, 2024  on Shopify

CJ Dropshipping has been a game-changer for my business! The product variety is amazing, making it easy to find unique items that help my store stand out. Shipping times are quick, and I love that they offer real-time tracking, so my customers are always informed. Their customer service is top-notch as well—any time I have a question, they’re quick to respond and very helpful. The platform is user-friendly, and I appreciate the personalized support from my assigned agent. Overall, CJ Dropshipping has streamlined my business operations and helped me increase customer satisfaction. Highly recommended!

MiniCube

Nov 08, 2024  on Shopify

Had some questions using CJdropshipping involving adding items to my store. Sveta in customer service was very quick to answer my question help me understand what I needed to do. The ease of customer service is a good start in our experience with them and we hope it continues in the future.

Lvin

Nov 08, 2024  on Shopify

Everything is very good. I would also like to thank my contact agents Joean Gu and Arina Dong.

Polar Fashion

Nov 08, 2024  on Shopify

I had some problems with sourcing the product, but the customer service was phenomenal. Connie was super helpful

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