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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,674)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

HACHKAR

Aug 28, 2024  on Shopify

PAL Global

Aug 28, 2024  on Shopify

The Help I recieved form Ken Yang was invaluable, he got me right through my problem!

Elaro

Aug 28, 2024  on Shopify

I recently started with CJdropshipping and everything works so far. Special thanks to my agent, July Chan, who is always there to help. Always has the solution and is quick to help!

MoodWear

Aug 28, 2024  on Shopify

My agent Ely, is more than an agent, he's my business partner, a big part of my sucess it's because of his dedication, recommendations, proactivity and kindness. I really couldn't imagine my business without him. I recommend working with him without hesitation, he's 1000% an amazing professional and person, hopefully i can work with him for many more years. Thanks a lot Ely for your dedication!

OUHOE

Aug 28, 2024  on Shopify

Im very happy with CJ, everything works fine! I get any time any support that i need, also im very very happy with my Agent Dolly!! She is so professional and fast in the support. Thank you very much Dolly

Larife

Aug 27, 2024  on Shopify

Ken was very helpful

Elegana

Aug 27, 2024  on Shopify

CJ is perfect, the agents support you a lot Box Chen does its job really well

ItalBeauty

Aug 27, 2024  on Shopify

Leah is really very kind, i really enjoyed talking to her

TechVitaHub

Aug 27, 2024  on Shopify

Well it's been a good practical and experienced alot of knowledge. Therefore I do appreciate for the continued support from Leah

ChinaDrops - The Best for You

Aug 27, 2024  on Shopify

We have been using the app for 3 months now. It works great with Shopify. Everything is almost automatic. In the beginning, there were problems with the setup because of the tax regulations and the import from China to Germany (IOSS procedure). Together with the APP support and CJ support, we were able to solve this quickly. Questions about the products, shipping options etc. are also answered promptly and professionally by CJ support. For certain products, special bundles have even been set up for us. Especially personal supervisors helps a lot if you have no experience with the platform yet. We would especially like to highlight John, who immediately clarifies questions about products or problems with shipping and also helps us with any other handling questions. We can therefore only recommend the APP and working with CJ as a dropshipping company. For even faster delivery times, even more products would have to be available in CJ's warehouses in Europe.

Ateliê das Ofertas

Aug 27, 2024  on Shopify

an easy-to-use and interactive app

lightstripsco

Aug 27, 2024  on Shopify

I can't say enough good things about John at CJdropshipping! He's incredibly helpful and always attentive to our needs. Whether it's a small question or a big request, he handles everything with a smile. John truly makes our experience top-notch!

Zuthoria

Aug 27, 2024  on Shopify

John at CJdropshipping is amazing to work with! He's always so helpful, attentive, and ready to assist with any questions or requests. His friendly and accommodating approach makes everything so much easier. I couldn't ask for a better partner!

FusionFlame

Aug 27, 2024  on Shopify

Krissy does excellent work for me and she gives me very good service

rioana®

Aug 27, 2024  on Shopify

I've been using this platform for over two years now, and I highly recommend it to anyone looking to start their own business. The platform is intuitive and user-friendly, making it easy to navigate and manage various aspects of my business. One of the standout features is having a dedicated personal agent to assist with any questions or concerns. I consider myself fortunate to have Vincy as my agent; she consistently goes above and beyond to support me and my team. Her prompt updates and effective solutions have been invaluable. I'm genuinely grateful for her exceptional service. Thank you, Vincy.

Anxiely™

Aug 27, 2024  on Shopify

excellent app for using dropshipping, thanks to my agent I had perfect assistance. She is clear in everything and helps you in every way to make you understand something, she responds quickly. Ceci the best :)

The Divine Being

Aug 27, 2024  on Shopify

Great experience with our agent July Chan - she goes the extra mile to make sure everything is well taken care of. Is responsive and follows up on the request we put through. Highly recommended.

ShapelyStyle

Aug 27, 2024  on Shopify

My favorite sourcing app. I had the pleasure of being assisted by agent July Chan. Any question or request I had was promptly dealt with. All and all CJ has made sourcing and fulfilment a breeze.

Freshglow

Aug 27, 2024  on Shopify

Many thanks to Christine Yu, she helped me with what I needed and was very kind. Beautiful girl

VORA

Aug 26, 2024  on Shopify

Partnering with CJdropshipping has transformed my business, and I can't thank Eileen Qian enough for her exceptional support! Eileen has been amazing to work with—always responsive, knowledgeable, and consistently going the extra mile to ensure everything runs seamlessly. The platform is user-friendly, offering a wide selection of products and dependable shipping options. However, what really distinguishes CJdropshipping is their top-notch customer service, particularly with dedicated agents like Eileen who make you feel fully supported at every turn. I highly recommend them!

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