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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (6,759)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Plate & Pantry™

Apr 15, 2025  on Shopify

Happy Faces

Apr 15, 2025  on Shopify

I loved talking with Chritine yu she was very clear and helful thank you so much!

El armario de Sarita

Apr 14, 2025  on Shopify

Funcionan muy bien, mucha variedad de productos y te responden las preguntas muy rápido. Pauling es un amor, rápida y amable.

Rejuvenationist

Apr 13, 2025  on Shopify

Thank You Box Chen for a wonderful customer support and all my questions answered.

MWPants

Apr 13, 2025  on Shopify

Extremely satisfied Great service from Kribee Huang Thank you very much, keep it up

ELITAI

Apr 13, 2025  on Shopify

Amazing service and fast support! The app works smoothly and the team is always there to help. Big thanks to Jolie for her quick and clear assistance with custom packaging. Highly recommend!

Ambian

Apr 13, 2025  on Shopify

Connie was super attentive to my enquiry and had it solved on the spot! I had an issue regarding shipping in which I could not ship to a certain zone. Connie heard my concerns and quickly found the solution in suggesting viable suppliers that I could use, which all had excellent costs and shipping times. She was always there to answer my questions and went above and beyond!

Beautyessence

Apr 12, 2025  on Shopify

CJ Dropshipping has been a game-changer for my e-commerce business. Their platform is incredibly user-friendly, making it easy to source products and manage orders seamlessly. The short delivery times and quality of products have exceeded my expectations, helping me maintain customer satisfaction.

BellaGlam

Apr 11, 2025  on Shopify

Great service

Clean-MakeUp.RO

Apr 11, 2025  on Shopify

The best customer service , Arina !

BlessVea

Apr 10, 2025  on Shopify

Amazing company, software is easy to use and great customer service.

SHANVY

Apr 10, 2025  on Shopify

Kribee Huang is an exceptionally talented employee and a truly valuable team member. Her dedication, skill, and positive attitude make her stand out in any professional setting. She consistently goes above and beyond to support her colleagues and contribute to the team's success. Kribee is not only highly competent in her role, but also a dependable and supportive presence. She absolutely deserves a 5-star rating!

PureRest

Apr 10, 2025  on Shopify

Bonnie's service was excellent. We were able to solve my problem in just a few chats, and Bonnie took the time to explain everything to me. Thank you, Bonnie!

ToneNix

Apr 10, 2025  on Shopify

Ken is the best to work with. Had a problem with an address that a customer entered wrong. He was vary patient and walked me through the steps to get it fixed. Thank you for your help

CrowsNestStore

Apr 10, 2025  on Shopify

Many thanks to Zoey for a quick and friendly response. You are appreciated

Britz Gifts

Apr 09, 2025  on Shopify

Thank you Jolie for your assistance today you were great!

Virellya

Apr 09, 2025  on Shopify

Angel Li is a very good, fast and efficient agent.

Pixel Arc

Apr 09, 2025  on Shopify

Working with CJDropshipping has been a great experience, our agent April Wang has always been fast to respond to any of our requests or issues and has been very helpful for us launching our dropshipping business. Very happy with the service they provide.

Curvy District

Apr 09, 2025  on Shopify

I want to take a moment to thank April from CJDropshipping for her outstanding service and dedication. She has been the best agent I’ve worked with, consistently going above and beyond to assist my business. Her professionalism, responsiveness, and expertise make every interaction seamless and efficient. Whether handling inquiries, solving challenges, or providing valuable insights, April always delivers with excellence. Her commitment to customer satisfaction and her deep understanding of my business needs set her apart. I truly appreciate all her hard work and highly recommend her to anyone looking for top-tier support. Thank you, April, for being an invaluable partner in my business success!

Joify

Apr 08, 2025  on Shopify

Thanks to Bonnie Gu, all of my questions are answered with an exceptional care. Wish her and all of CJ Staff keep their hard work!

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