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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,674)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

My Feuerzeug

Sep 08, 2024  on Shopify

My Store

Sep 07, 2024  on Shopify

thanks to Ken Yang from the Support, he helped me so much very quick

My Store

Sep 07, 2024  on Shopify

I just began using CJDropshipping and with that came many questions. Thank you very much Pauling (Customer Service) for helping answer all of my in depth questions! I see a great future with CJDropshipping. Highly recommended!

matchless online

Sep 07, 2024  on Shopify

very nice partner to dropship the products. I have 99% customer satisfaction in terms of the product quality. Need to bring shipping cost lower, and ad more trending products. Their online support is superb in terms of time and understanding the issue and provide a solution

Mhercie's aesthetics

Sep 07, 2024  on Shopify

Much thanks to Rebecca my namesake . She really helped me and answered my questions to my satisfaction

RanPets

Sep 07, 2024  on Shopify

非常好,CJ Service 01客服特别耐心,好评。

Magic Moon Store

Sep 07, 2024  on Shopify

Thanks to technical support, Arina resolved my doubts and helped me obtain information with several shipments.

Eloria™️

Sep 06, 2024  on Shopify

Jolie was very helpfull!

StiliTrip

Sep 06, 2024  on Shopify

Angel has been very helpful, understanding and professional. He helped me overcome a challenge very quickly, thank you for responding instantly to my messages. Thank you CJ Dropshipping! :)

ShopKitealike

Sep 06, 2024  on Shopify

Jolie helped me several times and solved my problems within 5 minutes, thank you again!

Lets Stay Warm

Sep 06, 2024  on Shopify

Ken Yang was very good at explaining that i had to have an order picked once a customer bought from my shopify store. silly me, i was used to oberlo, but currently using cj

Lumi Love

Sep 06, 2024  on Shopify

Support from Bin Han was top. He understand my problem and gave me clear instructions.

My PickleBall Girl

Sep 05, 2024  on Shopify

Thanks to Leah! I up and running correctly and efficiently. They are so helpful and quick. For a new business owner they truly help keep the stress down.

Villeso

Sep 05, 2024  on Shopify

Zoey helpt me very good thank you! I am happy with the service

Rylera

Sep 05, 2024  on Shopify

I don't really write reviews, but Joean Gu has been extremely helpful in product sourcing and answering all my questions. Would highly recommend anyone looking for a supplier to work with him and CJ.

Evoleg

Sep 05, 2024  on Shopify

Thank you Zoey

DripMatrix

Sep 05, 2024  on Shopify

I’ve had an amazing experience using this chat service with Rebecca Lin. The response time is incredibly fast, and the support team is knowledgeable and helpful. Whether I’ve had simple queries or complex issues. Thanku Rebecca Lin and CJ Dropshipping.

Jo and Zia

Sep 04, 2024  on Shopify

The customer service answers very quickly and help very kindly. keep-up!

WIKD

Sep 04, 2024  on Shopify

Suki is by far the coolest manager I have come across. My account was earlier being managed by Kraytom and he was great as well. But can’t mention enough how lightning fast Suki is with providing immediate help. Suki makes sure that your issues are resolved within a jiff. I am super happy to choose CJ as my partner for launching my store. Cj’s catalogue is exhaustive and has much diverse range to serve for all kind of customer segments and their needs. Thanks guys. Much love from India.

LUXOZO

Sep 04, 2024  on Shopify

Zoey is amazing

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