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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,633)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

FORGE OASIS

Nov 05, 2024  on Shopify

Angel has been really well. Thank you

Christmas Bits

Nov 05, 2024  on Shopify

The support from Rami Wu was excellent. The issues I had were related to how Tiktok handled the order. Rami stepped through the order to a successful completion.

GlamoROZ

Nov 05, 2024  on Shopify

Excellent website for dropshipping products has truly impressed me. The platform offers a wide selection of items to choose from, making it easy to find just what I need. When I had questions about a specific product, I reached out to customer support and was fortunate to connect with Ashley Wu. She was incredibly responsive and went above and beyond to provide me with the information I needed. Her helpfulness and quick replies made my experience seamless and enjoyable. I highly recommend this site for anyone looking to dive into dropshipping!

DermaLaser 3.0

Nov 05, 2024  on Shopify

Honestly I expect a lot from people I do business with and expect a high standard. My agent Camilia Zhu is the best. This review is more than deserved. Great work

Orthopol

Nov 05, 2024  on Shopify

Très pratique et facile à utiliser. Les agents sont très aimables et répondent à toutes mes questions en particulier Kaycee Chen.

PERSONAL HUE

Nov 05, 2024  on Shopify

Great service from Garrison Wong! He responds quickly to any inquiries, whether it's about inventory or other matters.

My Store

Nov 05, 2024  on Shopify

"Excellent Service and Outstanding Support!" I’ve been using CJ Dropshipping for my business, and I highly recommend their service. A special shoutout to Winnie, who has been incredibly helpful throughout the process. The team is available day and night, always going the extra mile to find the best solutions. Whether it’s sourcing products, handling shipments, or answering questions, CJ Dropshipping shows true dedication and provides top-notch customer service. I’m very pleased and will definitely continue working with CJ!"

Ivy Grace Apparel

Nov 05, 2024  on Shopify

Hi, I received prompt and friendly service from Zoey. Much appreciated, thank you.

The Bags Shop

Nov 04, 2024  on Shopify

CJ Dropshipping has been a fantastic tool for my business! The product quality is excellent, with a huge, on-trend collection. Their customer service is top-notch—special thanks to Dolly, who’s always quick to help and super friendly. Highly recommend CJ Dropshipping for any e-commerce business!

Dia Boutique

Nov 04, 2024  on Shopify

CJ Dropshipping is an excellent platform for dropshipping! I am impressed by the selection the offer and the products at competitive prices. User interface is friendly, which make it very easy to navigate through different categories. Also, the app offers many tools to manage products and orders. Finally, thanks to the customer support team, especially (kribee huang), who provided exceptional support...he was professional, patient, and clear with his instructions. Thanks Ken!

MILAJOY

Nov 04, 2024  on Shopify

Jolie and Angel were very professionals. They succeed in resolving an issue that I had tried to explain different services for 3 days. I was so happy when I saw that my problem was fixed. Thanks to both of them.

Beyond Trends Hub

Nov 04, 2024  on Shopify

i just got helped by Angel on line today with a shipping issue ,and I must say she was precise and to the point by assisting me and referring my issue to the correct agent and department ,thank you Angel that was awesome of you

THE COMFIER

Nov 04, 2024  on Shopify

i am so delighted by service of cj dropshipping agents Angel Li and specifically Bonnie Gu they helped me lot thank you

Figurix

Nov 04, 2024  on Shopify

Really good help from Garrison Wong, thank you. Easy to communicate with and fast answer. Good app and great products.

SA-TIN

Nov 04, 2024  on Shopify

I love CJ, they are super helpful and prices are really good. Shipping is also fast and makes dropshipping a breeze. Their support is always availabe to help, shout to Ken for helping me through a mess of orders

Al3ila Store - العيلة ستور

Nov 04, 2024  on Shopify

CJ Dropshipping is an excellent platform for dropshipping! I am impressed by the selection the offer and the products at competitive prices. The user interface is friendly, which makes it very easy to navigate through different categories. Also they have a great customer support team, thanks so much to this great team, Especially *"Connie"*. He is very good and really helps customer.

Laaginprijs.nl

Nov 04, 2024  on Shopify

I've been working with CJ Dropshipping for a while now, and I can confidently say that their service is outstanding. From the very beginning, they've consistently provided fast, reliable, and friendly support, making my experience as a seller so much smoother. A special mention goes to Zoey, my dedicated agent. She has been absolutely incredible throughout the entire process. Whenever I have questions or need assistance, Zoey is always quick to respond, professional, and genuinely helpful. Her attention to detail and proactive approach have saved me time and stress on numerous occasions. Overall, CJ Dropshipping continues to impress with their top-notch service! :)

relaxeble

Nov 04, 2024  on Shopify

Zoey was very fast and helped me a lot.

Divinora

Nov 04, 2024  on Shopify

Awesome service by Sabrina Liu

PetFixHub

Nov 04, 2024  on Shopify

Bellica was very helpful in resolving my issue with placing an order on CJ. She took the time to understand my concerns and worked efficiently to find a solution. Her support was fantastic and made the process much easier. I appreciate her effort and professionalism. Giving

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