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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (9,919)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

fazullah hafizi

Oct 19, 2024  on Shopify

That was very nice. I am so happy.

HABBAH

Oct 19, 2024  on Shopify

Awsome services and products.

AXEL AVENUE

Oct 18, 2024  on Shopify

Extrême gentillesse, rapidité et précision dans les réponses. Ils vous expliquent tout, vous donnent des liens, vers des tutoriels et autres explications. J'ai eu affaire à Box Chen et Garrison Wong, ils méritent largement cinq étoiles.

Couture Girls

Oct 18, 2024  on Shopify

Leah Cheng is the best consultant CJ has.

Golfgreppstränare.se

Oct 17, 2024  on Shopify

Mycket bra suport av Jolie :)

Luxury Fit

Oct 17, 2024  on Shopify

Merchants highly praise the app for its exceptional customer service, particularly noting agents Sveta for her responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins.

MediaEclat.store

Oct 17, 2024  on Shopify

Very nice and to the point; the incident was resolved quickly.

PHOENIX

Oct 17, 2024  on Shopify

I want to take a moment to commend the fantastic customer service I received from Sveta at CJ Dropshipping. She was not only knowledgeable but also incredibly patient in addressing my concerns. Sveta quickly resolved my issue, making the entire experience seamless and enjoyable. Her professionalism and expertise truly stood out, and I’m grateful for her assistance. Thank you, Sveta, for going above and beyond to help me!

Pampipix

Oct 17, 2024  on Shopify

Very strong support, helped me immediately with all complications! I wrote to support ``Bonnie``

Ma boutique

Oct 17, 2024  on Shopify

L'agent Aoki et très à l'écoute répond rapidement et donne de très bon conseils

Car Essentials

Oct 17, 2024  on Shopify

Great platform overall, but i have to say customer support agents are on point especially Bellica Lin she helped me with all questions went into further detail if i didnt understand something right away. I'd rate her service also with 5/5 stars.

Beavely Home

Oct 17, 2024  on Shopify

Hello, I am so happy with the services of my agent Kaycee and her team you deserve the 5 stars and more... Great Kaycee!!! Thanks a lot. I'm starting my collaboration with CJDropshipping, which I call CJD :)... and I'm already completely satisfied. A pleasure to work with you, Kaycee, you are the best Agent :) it's the start of a great collaboration, I recommend +++

Benji Slides

Oct 17, 2024  on Shopify

CJ Dropshipping offers an outstanding service and is an excellent choice for anyone involved in dropshipping. Particularly noteworthy is the competent and friendly advice that is available at all times. Leon Chen, my personal agent at CJ Dropshipping, impressed me with his professionalism and commitment. He is always available, answers all questions quickly and precisely and offers valuable tips to optimize the business. Thanks to him, I feel well looked after and know that I can rely on the service of CJ Dropshipping. A clear recommendation!

Zendra

Oct 16, 2024  on Shopify

super fast response. i always get great help. thanks Ken for helping me. Great agent

Lunely

Oct 16, 2024  on Shopify

CJ is perfect, See Zhang is very helpfull and polite !

InfyThings

Oct 16, 2024  on Shopify

Connie has been an amazing help! She patiently explained everything and made sure I understood all my doubts clearly. Her support has been excellent, and I'm really grateful for her assistance!

AMERICAS SHOP CHILENA SPA

Oct 15, 2024  on Shopify

Fui asistido por Camila via WSP y fue muy buena la experiencia. De verdad que me aclaro mis dudas y asistio en linea de manera muy facil de comprender. Seve que es muy competente en su trabajo. Gracias Camila

Tiny Threads

Oct 15, 2024  on Shopify

Really great customer support from Jolie! Thanks for all the help :)

Churrasco do Sítio

Oct 15, 2024  on Shopify

I would like to express my gratitude for the excellent support I received from Jolie at CJdropshipping. From the very beginning, she was extremely attentive, patient, and efficient in resolving my issue. Her clarity in explanations and willingness to help made all the difference. It's rare to find such dedicated professionals! Thank you, Jolie, for your outstanding service and for making my experience so positive. "

PetGardenHome

Oct 15, 2024  on Shopify

I have been using CJ Dropshipping for a few months now, and i am very happy with my choice to use this platform. Till now i haven't had a single negative experience. Professionalism, kindness, and dedication of my personal agent Ashley have helped me overcome the initial uncertainties I had when starting out. Ashley is always quick to respond and continues to support me every step of the way. CJ offers top-notch customer service, a great and professional customer support team and hight level services.

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