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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (9,919)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Aura

Oct 22, 2024  on Shopify

I have been working with the platform for years now, and they have never let me down. Good sales service. Currently my agent Isabella is doing a great job, the best I have ever had. I hope to continue working with the entire CJ team.

JLFINESUPPLIES

Oct 22, 2024  on Shopify

At the beginning, everything was difficult but thanks to zoey, Feng and Jolie everything is going wonderfully in my store now. I will highly recommend them to you guys!

Luxefusionfind

Oct 22, 2024  on Shopify

Billy Shi has been the most helpful, so I'm here to give her the recognition she deserves. She responds instantly with answers. I also want to share my honest experience with CJ so far. My favorite aspect of CJ is their excellent customer service. They respond immediately when you contact them. Additionally, there are no limitations on product imports. They promptly solve every question I have. You can connect any shop you want to sell your products for free, without the hidden ads like AutoDS.

Kaffekó™

Oct 22, 2024  on Shopify

I want to take a moment to praise Agnes from CJ Dropshipping for her outstanding support. Her professionalism and quick responses have truly impressed me. Every time I had questions or needed assistance, she was immediately there to ensure everything went smoothly. Her friendly and helpful attitude made working with CJ Dropshipping a great experience. Thanks to Agnes, I always felt well taken care of. She is definitely an asset to the team! Thank you so much for the excellent service!

Maranco

Oct 22, 2024  on Shopify

Suki

Opulence Bleu

Oct 22, 2024  on Shopify

Kristy helped me a lot with sourcing my custom packaging!

Nomad Workout

Oct 22, 2024  on Shopify

Yori Lin was very quick to respond to my custom request. Her efficiency allowed me to set up my project without delay through CJ Dropshipping. I highly recommend her!

IntoSpace

Oct 22, 2024  on Shopify

Yesterday I had some problems adding a variant of a product already present on the store but with the help of Rami Wu I managed to turn everything around quickly and in a short time. Thank you very much for the support Rami Wu

Ggrandir Avec Autisme

Oct 22, 2024  on Shopify

Very satisfied with the software but also with the agent that was provided to me. In no time, he understands very well what I expect from him. Thank you for everything, Charlie Zhang!!

The Harbor Fox

Oct 22, 2024  on Shopify

Just started using CJ after having some difficulties with another platform. Leon has been very responsive and helpful! It's now become my go to platform for sourcing and finding new products.

PETROOM

Oct 22, 2024  on Shopify

I've worked with Willa from CJ DROPSHIPPING for a while now and I've never been disapointed. Her services and " answer time " are incredible. She clearly helped me through my business journey. I highly recommend using CJ and Willa to others.

vettaflo

Oct 21, 2024  on Shopify

Great service, especially from Shinco Zhao - he is very responsive and always available to help with different requests!

casapop

Oct 21, 2024  on Shopify

very good

Flex Air

Oct 21, 2024  on Shopify

Je suis guidé par Ely et c'est fantastique! très réactif et à l'écoute je recommande fortement

Nature Beauty

Oct 20, 2024  on Shopify

The help waS amazing thank you so much the agent was very good

Damshop

Oct 19, 2024  on Shopify

Excellent platform for dropshipping! I was impressed by the vast selection of trendy products at competitive prices. The user interface is intuitive, making it easy to navigate through categories. A special shout-out to the customer support team, especially (Gildan), who provided exceptional service—this person was professional, patient, and guided me through the entire process smoothly. One minor downside is that some products have limited photos, and the search function could be more refined to make finding niche items quicker. However, overall, I’m very happy with the experience and highly recommend this site to other dropshippers!

TRENDY & CLASSY

Oct 19, 2024  on Shopify

Very satisfied with the assistance from Winnie. She was very helpful in directing me how to process a payment.

Stema

Oct 19, 2024  on Shopify

Jolie Zhu really helped me ! He was fast and professional . Thank you !

HydroPaw

Oct 19, 2024  on Shopify

Meet Suki, our most loyal and loyal assistant on the CJ. Suki is always ready to help you with all your questions about anything. Whether you need help with your order or just want to learn more about products, Suki is there for you!

MML Lifestyle Shop

Oct 19, 2024  on Shopify

Egal, um welche Uhrzeit ich eine Frage stelle, sogar an Wochenenden bekomme ich jedesmal umgehend eine hilfreiche Antwort. Super Service von Bonnie bei CJ Droppshipping.

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