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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,675)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

CalmeZen

Sep 24, 2024  on Shopify

Very good service, thanks to my agent Estella, she is always very professional!

Temta

Sep 24, 2024  on Shopify

The best service, whenever I need help I write to the chat and without much back and forth they immediately look for a solution which is implemented within minutes. I can definitely recommend Mr. Garrisson Wong, he was able to solve my problem in just a few messages :)

NanoPalette

Sep 24, 2024  on Shopify

I've been working with my agent Dolly for a while now and she's super helpfull, if I can't find a product she will always help, if I need a discount on my products she can also help with that which is great, I recommend CJ

ActiveLineage

Sep 24, 2024  on Shopify

CJ is the only platform that we come across that has huge catalogue of products. For every niche or season cj has products for everyone. "Lincy Cui" is the agent assigned to our account and she has been an immese help to us on updating our catalogue on regular basis and helped us alot in sourcing some urgent products whenever required to be delivered to some irate customers. All in all cj dropshipping is the platform one should definitely aim for their business.

Adore Stockholm

Sep 24, 2024  on Shopify

CJdropshipping has been great for my business, and Isabella is awesome! She’s super helpful, quick to respond, and makes everything run smoothly.

KuschelWichtel

Sep 23, 2024  on Shopify

Many thanks to my friendly and competent agent Pauling

Sunset Lane

Sep 23, 2024  on Shopify

Harvey is an amazing agent working at CJdropshipping. He will help you with anything you need

Alina Mall

Sep 23, 2024  on Shopify

Thanks you!

todayshome

Sep 23, 2024  on Shopify

I've been using CJ since i started with shopify. my agent name is Doki Huang, she very helpful in every step of the way, she help me everytime . Highly recommended.

Snauff

Sep 23, 2024  on Shopify

I m very satisfied with the platform. Have been working with Amy Huang since beggining of my shopfiy career and so far so good. Almost all requests het handled without hesitation. Very helpfull when it comes to shipping orders and sourcing items. Thanks to Amy Huang once again!

Ortseat

Sep 23, 2024  on Shopify

Excellent dropshipping platform! I’m really satisfied with the support I received from Harvey. He was super helpful and answered all my questions promptly.

CoutureCouture

Sep 23, 2024  on Shopify

I had a great experience working with CJdropshipping. My agent, Winnie, was extremely helpful and knowledgeable. She provided excellent customer service and helped me navigate the platform with ease. I was impressed with the quality of the products and the fast shipping times. I highly recommend CJdropshipping to anyone looking for a reliable dropshipping supplier.

Dirt Therapy

Sep 23, 2024  on Shopify

I'm very satisfied with Arina Dong

Celvaro

Sep 22, 2024  on Shopify

Nayvans

Sep 22, 2024  on Shopify

Hey Glacia, your support was top-notch! Thank you for being so attentive and helpful. I truly appreciate it!

Fashion Harbor

Sep 22, 2024  on Shopify

Skylar Dai from CJ has been very helpful, she dispels my confusion very quickly.

Kadoo

Sep 22, 2024  on Shopify

Excellent platform for dropshipping! I was impressed by the vast selection of trendy products at competitive prices. The user interface is intuitive, making it easy to navigate through categories. A special shout-out to the customer support team, especially Yori Lin, who provided exceptional service—she was professional, patient, and guided me through the entire process smoothly. One minor downside is that some products have limited photos, and the search function could be more refined to make finding niche items quicker. However, overall, I’m very happy with the experience and highly recommend this site to other dropshippers!

Fabrikhouse

Sep 22, 2024  on Shopify

I am beyond impressed with CJ's customer support, especially Garrison Wong! Every time I've had an issue or a question, Garrison has resolved it in just a matter of minutes. He is incredibly efficient, friendly, and always ready to help. It's rare to find such fast and reliable service. Using the CJ App has been a seamless experience, thanks to Garrison and the top-notch support. Highly recommended

Vidano

Sep 22, 2024  on Shopify

I received quick and excellent assistance through the chat from Steph Zhu. Prompt action and great service!

Cozy Haven

Sep 22, 2024  on Shopify

Bring provided excellent service by helping me track my package with ease. They promptly provided the tracking number, and everything went smoothly from start to finish. Highly recommend!

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