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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (9,919)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

ZenCamps™

Oct 29, 2024  on Shopify

Great customer support team! The team member Gildan gave me quich and precise advices. I found it much valuable!

KatBuddies

Oct 29, 2024  on Shopify

Aron Lee is simply the best! He’s incredibly quick, always there to help, and truly goes above and beyond. Highly recommended!

LA FEMME WANDERER

Oct 29, 2024  on Shopify

I’ve been working with CJdropshipping for a while now, and it’s been a fantastic experience. Their platform is reliable, and the range of products they offer has made a big difference in streamlining my business. Our account representative, Joan, has been especially incredible. He has excellent customer service skills, always responding promptly and with a positive attitude. John goes above and beyond to ensure we have everything we need, making the entire process so much easier.

Kelmo

Oct 29, 2024  on Shopify

I had a great expereince working with CJ. The support is great Dolly was super helpful and very straightforward

WeRoadtrip

Oct 29, 2024  on Shopify

I've been working with cj for several months now and I'm really pleased with the features, services and day-to-day support. I'd especially like to thank my agent Dolly Liu for her invaluable help, her responsiveness and above all her patience Her support when I started my business helped me a lot and she's still as efficient as ever. She knows how to meet all my expectations. Many thanks again to her

Chicandheat

Oct 28, 2024  on Shopify

Site trés pratique et efficace et surtout une mention particulière à Sita Cui qui m'a beaucoup aidé et que je remercie vivement ! Je recommande cette plateforme.

uniquearticles

Oct 28, 2024  on Shopify

It is very good experience with CJ drop shipping and Special Thanks to Alan, he helped to know all the process to fulfill my order.

Free Shippi

Oct 28, 2024  on Shopify

Awesome App.. And great CSO <3 Special Thanks For "Charlie Zhang"

ShopItalio

Oct 28, 2024  on Shopify

Top notch service specially great for the customer service. I would like to thanks specially to Willa. Whenever you have any query or require any assistance they make sure to reply within seconds and guide you properly. 100% recommended

Standbuydrop

Oct 28, 2024  on Shopify

Thank you CJdropshipping, for providing a easy way to source products, customisable packaging and being able to accommodate consolidate shipping for overseas orders. Thanks to Estella Wu for being a wonderful agent and being so helpful with my Shopify journey.

Antartic Shower

Oct 28, 2024  on Shopify

Everything is perfect, and any issues I've had have been resolved quickly. Many thanks, especially to Krise, who supports me and helps manage the orders every day!

Nocti

Oct 28, 2024  on Shopify

I like CJ, and the best thing about it is the agents and their prompt response and support. Bellica was very supportive and kind. Thanks!

My Store

Oct 27, 2024  on Shopify

I had an Anisa from cj dropshipping service team who helped me very well, it didn't take 2 minutes and I was connected, very fast service, I can recommend it

Unique

Oct 27, 2024  on Shopify

i want to thank billy for his explanation all the time, very simple and understandable. thank you billy regard: said

Smart Shop (Online Store for wise shoppers)

Oct 27, 2024  on Shopify

Thank you so much for Estella's help. She was always there when I needed her. Estella is the best! i recomend 1000%

O! Global Mart

Oct 27, 2024  on Shopify

It was a great help, Kribee Huang. Thank you!

Pretty Look

Oct 27, 2024  on Shopify

Je suis satisfaite du support CJdropshipping, mon agent de support Leah est toujours à l'écoute, en tant que débutante j'ai beaucoup de questions et de requête, il a beaucoup de patience

Novara Melbourne

Oct 27, 2024  on Shopify

Always good service and prices!

mashoo

Oct 27, 2024  on Shopify

CJ Dropshipping is a fantastic platform for dropshipping with a wide selection of high-quality products. I'm especially impressed by the excellent customer service, thanks in large part to the dedicated support from Bonnie! She is always ready to help and ensures everything runs smoothly – simply outstanding!

SmartHomeGuyBG

Oct 27, 2024  on Shopify

As a newcomer to dropshipping, I’ve been very impressed with CJdropshipping. Setting up my Shopify store in a niche has had its challenges, but their support has been invaluable. My agent, Amelia Lin, efficiently helped me source a product that wasn’t initially available, and at a competitive price. I’m very satisfied, especially with my free account, and I look forward to continuing my partnership with CJdropshipping.

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