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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (9,919)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Lorevie

Oct 31, 2024  on Shopify

I have been using CJ now for a few months and they have been amazing, also the agents on CJ are amazing, I had some troubles with a product and Ken from CJ sorted it all out, have was available almost all day, replying instantly and speaks very good english which is quite rare for Chinese companies. All and all I like CJ and will probably use it forever. Really recommend as a fulfillment option.

Techify

Oct 31, 2024  on Shopify

Great dropshipping app and excellent support. Alan Yang helped me set up my CJ Store account and answered all my questions. He's the best!!

UKAS Store

Oct 31, 2024  on Shopify

Enid Dong helped me in creating a connection with my store. Really appreciate quick response from him. ❤️

Takeaway

Oct 31, 2024  on Shopify

I spoke to one of the agents named Bring Zhong and he was able to answer my questions and even provided screenshots. I can't ask for moree!! KUDOS

AltUNique

Oct 31, 2024  on Shopify

A huge thank you to Anisa Li from the chat support team, who helped me get set up with the auto-connection feature. Anisa was super responsive, patient, and made sure I understood every step, which really put me at ease. Their platform is easy to navigate, with tons of product options, and the Shopify integration works smoothly. It saves me so much time and lets me focus on learning and growing my business instead of worrying about the logistics. If you're just starting out and need a reliable partner with excellent support, I definitely recommend CJdropshipping!"

Your Aesthetic Home

Oct 31, 2024  on Shopify

Connie was Amazing on helping me with product information and help so I can get a product listed :)

dropdash deals

Oct 31, 2024  on Shopify

sini liu was so helpful for me

Purifion

Oct 31, 2024  on Shopify

"Ruth" is the best thank you for all the help.

Sordi's sellers

Oct 30, 2024  on Shopify

Its a great app. The support agent named Skylar Dai has really helped me as well!! She's so helpful and got back to me with great answers and fast reply every time!

SecretShopNow

Oct 30, 2024  on Shopify

Thank you very much to Willa Chen for her help; her support was invaluable in resolving my questions. She went above and beyond to ensure I had a smooth experience, with prompt responses, clear communication, and patience. Thank you!

Belvedir

Oct 30, 2024  on Shopify

What wonderful experience to get AGNES support, I got everything what I was needing through this amazing customer support since I am new on this.

Siftly

Oct 30, 2024  on Shopify

Very helpful service. Thank you Suki!

PETICOSHOP

Oct 30, 2024  on Shopify

Satisfied with the service. Their customer support is really something great, i just loved it❤ specially the way of replying the way of listening to the problem im really impressed with the customer service of "Amelia".

Jewelry Gifts

Oct 30, 2024  on Shopify

We’re beyond happy with all the help Vincy Xi has given us in getting CJ up and running in our business. She’s been absolutely invaluable, guiding us through everything from setting up bundles and handling inventory to fixing any issues that come up along the way. Vincy is always quick to respond and really knows her stuff. She doesn’t just fix problems—she gives us tips and advice that make a big difference in how we manage things. It’s been such a relief to have her on our side, and we’re truly grateful for her support. Working with Vincy has been fantastic—thank you so much for everything!

My Store

Oct 29, 2024  on Shopify

"Box chen provided excellent support in resolving my issue with CJ Dropshipping!"

illait.

Oct 29, 2024  on Shopify

Box Chen was a great help. He is working on updating older reviews for a product I am interested in and I look forward to an update. Thanks again..

Amora

Oct 29, 2024  on Shopify

I had the pleasure of working with John from CJ for my dropshipping needs, and I couldn't be happier with the service I received. John was attentive, guiding me through every step of the process. His prompt communication and support made all the difference in getting my business up and running smoothly. I highly recommend John and his team to anyone looking to start or improve their dropshipping venture!

Aega

Oct 29, 2024  on Shopify

Great app and a fast variety of products. The customer service is also amazing. I recommend them. Skylar was helping me with sourcing products and she is very responsive and helpful. Thank you

Ninnwe

Oct 29, 2024  on Shopify

CJ Dropshipping is an excellent platform for dropshipping! I am impressed by the selection the offer and the products at competitive prices. User interface is friendly, which make it very easy to navigate through different categories. Also, the app offers many tools to manage products and orders. Finally, thanks to the customer support team, especially (Ken Yang), who provided exceptional support...he was professional, patient, and clear with his instructions. Thanks Ken!

MIISIMA

Oct 29, 2024  on Shopify

Amazing service from CJdropshipping. Gildan was incredibly helpful, answering all my questions with patience and going above and beyond to accommodate my needs

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