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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (9,916)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Virellya

Apr 09, 2025  on Shopify

Angel Li is a very good, fast and efficient agent.

Pixel Arc

Apr 09, 2025  on Shopify

Working with CJDropshipping has been a great experience, our agent April Wang has always been fast to respond to any of our requests or issues and has been very helpful for us launching our dropshipping business. Very happy with the service they provide.

Curvy District

Apr 09, 2025  on Shopify

I want to take a moment to thank April from CJDropshipping for her outstanding service and dedication. She has been the best agent I’ve worked with, consistently going above and beyond to assist my business. Her professionalism, responsiveness, and expertise make every interaction seamless and efficient. Whether handling inquiries, solving challenges, or providing valuable insights, April always delivers with excellence. Her commitment to customer satisfaction and her deep understanding of my business needs set her apart. I truly appreciate all her hard work and highly recommend her to anyone looking for top-tier support. Thank you, April, for being an invaluable partner in my business success!

Joify

Apr 08, 2025  on Shopify

Thanks to Bonnie Gu, all of my questions are answered with an exceptional care. Wish her and all of CJ Staff keep their hard work!

Poppinsstore

Apr 08, 2025  on Shopify

Liora! Thank you for your professionell work, you always manage all my questions, you always give me fast answers and always up date me with answers, thank you.

JoyaJoya

Apr 08, 2025  on Shopify

Had the pleasure to work with Connie, Isabella & Arina support was top notch resolved my issues were very patient and nice about it too ! Exemplary support!

Carssentials

Apr 07, 2025  on Shopify

Jolie was great!

Ajanka, Inc

Apr 07, 2025  on Shopify

I just want to rave about Aron Lee, who was amazing in getting me the help that I needed to get customized bags made for my business. He was willing to work with me when I wasn't able to get my logo in at the right size. But not only then Aron is always kind & courteous whenever he answers my message.

Sarfira

Apr 07, 2025  on Shopify

Thank you Bonnie for quick response and excellent customer support !

Envyra®

Apr 07, 2025  on Shopify

Aoki from CJ is incredibly responsive, professional, and always goes the extra mile to make sure everything runs smoothly. Whether it's tracking down a product or resolving an issue quickly, I know I can count on her. Thank you, Aoki, for your dedication and top-tier service!

Heysei.com

Apr 07, 2025  on Shopify

Good experience with Eileen Qian As a new user of the CJ Dropshipping platform, my experience has been very positive so far, especially thanks to Eileen Qian. She is extremely helpful and professional. I truly appreciate her support. I hope we can build a long-term relationship. Having a stable and reliable contact would be a major asset for both parties and would help me grow my business more efficiently.

STYLE SPHERE

Apr 07, 2025  on Shopify

I would like to express my sincere appreciation for the excellent customer service provided by Connie Jin. She has been incredibly helpful, professional, and responsive throughout the entire process. Her clear communication, patience, and prompt assistance made everything smooth and stress-free. Connie went above and beyond to ensure my concerns were addressed, and her support truly reflects the high standards of CJdropshipping. Thank you, Connie, for your outstanding service!

felepo

Apr 06, 2025  on Shopify

thank you Bonnie Gu for you help

Bandoun

Apr 06, 2025  on Shopify

My experience with agent Gildan is perfect

Tiny Trends Club

Apr 05, 2025  on Shopify

I have been dealing with Elvira for the last 3 months now. She is a very hardworking individual. She always helped me whenever I got stuck and made my journey very easy. I would like to say big THANK YOU for helping me.

Jixi Journals

Apr 05, 2025  on Shopify

Just started using CJ Dropshipping and chatting with a their agents. Beyond better than I could've imagined- Jolie has been amazing with helping me set up my first product and navigating sourcing products. I am so excited to continue working with them and setting up my business.

Flair-Mode

Apr 04, 2025  on Shopify

I am very satisfied with CJdropshipping's service! Elvira was incredibly helpful, responded quickly, and made sure everything went smoothly. She was always available to answer my questions and provided great support. The collaboration was professional and efficient. I can definitely recommend CJdropshipping and Elvira to anyone looking for a reliable dropshipping partner!

Theralos

Apr 03, 2025  on Shopify

Great service especially from Angel

TNT Fitness

Apr 03, 2025  on Shopify

I was having a problem understanding how to process an order, and Bonnie was able to assist me quickly and explained how to process orders in the future. She was very professional and knowledgeable. It was a pleasure working with her. Although this was a small issue, she did a great job assisting me.

Chao-Bella

Apr 02, 2025  on Shopify

Great customer support and very fast service. Thank you Angel

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