Taranker.Com Logo
CJdropshipping: Much Faster logo

Customer reviews: CJdropshipping: Much Faster

Develop by Shopify

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,502)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

HOOKIFY

Jan 15, 2026  on Shopify

I had an amazing experience and my issue was resolved very quickly and within quick timeframe. Thankyou so much for your support. Cara Zheng did amazing job to resolve my issue. There were multiple issues with order synchronisation due to some techincasl faults Cara Zheng and Connie Jin did amazing Job to resolve it

Valvaira

Jan 15, 2026  on Shopify

I’ve had a great experience working with Billy Shi at CJdropshipping! He was responsive, professional, and truly helpful throughout the entire process. Every question I had was answered quickly and clearly. Billy made sure my orders went smoothly, and I’m very grateful for his support. Highly recommend his service — thank you Billy!

El Alcazar Pets

Jan 15, 2026  on Shopify

Experience with Agent Leah was fantastic, she resolved my issue fast and professional!

Purelyenoch

Jan 15, 2026  on Shopify

I’ve had an amazing experience working with Connie at CJDropshipping! She is incredibly responsive and fast at resolving all kinds of issues, from order delays to special requests. Her professionalism and proactive approach make my business run much smoother. I am truly grateful for her constant support and highly recommend her service to anyone looking for a reliable agent. Thank you, Connie

Vacura

Jan 14, 2026  on Shopify

Angel from CJdropshipping has been extremely helpful throughout my sourcing process. They responded quickly, explained everything clearly, and made sure I understood my options at each step. As someone setting up a new store, their support really made things smoother and gave me confidence moving forward. Great service and very professional, highly recommend working with Angel.

TrustBuy

Jan 14, 2026  on Shopify

I’ve had a great experience with CJdropshipping. The platform is reliable, product quality is good, and shipping is well organized. My personal agent Yuchi is amazing — very professional, fast to respond, and always helpful with order issues and product sourcing. Having Yuchi as my agent made everything much easier. Highly recommended!

Haruvi

Jan 13, 2026  on Shopify

Ruth helped me quickly and efficiently, thank you so much!

Easier Life Market

Jan 13, 2026  on Shopify

Angel Li was able to answer my questions precisely and quickly.

ViaMate

Jan 13, 2026  on Shopify

Best supplier ever. My personal agent Alan was very helpful!

DIVARYA

Jan 13, 2026  on Shopify

Great customer support, very responsive and professional. My issue was resolved quickly. Thank you, Angel for your support and assistance.

The Mr.Shoppers Strictly Gift Store

Jan 12, 2026  on Shopify

Setting up a Shopify store for TikTok shop and CjDropshipping US warehouse for our product source,I've had so many integration issues between Shopify and TikTok shop and consulted my Cj Dropshipping assigned agent,Gwen Zhang,on matters that we're not their issues though She helped me on every step.locating issues,SKU# AND most importantly,The Assigned Agent Gwen,has answered every request for assistance...The Mr.Shopper Strictly Gifts Store owes a big thank you for your help.(Though rude of us assuming that business like CjDropshipping hours match our time zone,we're almost 12 hours difference.and so unaware of the working hours these agents maintain, multiple times Ms Zhang actually assisted me during her off work time that means the most to me so thank you...

Cute finds & Cute Vibes

Jan 12, 2026  on Shopify

Boran Chen helped me resolve a problem I had with my shopify store listing . I had problems connecting Cj dropshipping to my shopify store. the later showed the badge sold out on my Cj dropshiping products although the stocks are full so Boran helped fix this disconnection so now the store shows exactly what is visible in Cj dropshipping. Thanks Boran

STORE AND MORE LTD

Jan 12, 2026  on Shopify

I had an outstanding experience with Angel Li from CJdropshipping’s customer service team. She was incredibly patient, knowledgeable, and quick to respond. Every question I had was handled with clear explanations and genuine care. Angel went above and beyond to make sure my issues were resolved smoothly and efficiently. It’s rare to find customer service that feels this personal and reliable. Angel truly made the process stress‑free, and I’m grateful for her professionalism and support. She is a credit to the CJ team.

Bamagate.sg

Jan 12, 2026  on Shopify

Easy to list product. Amazing AI agent support and Human support. Thanks CJ

DAREVIA

Jan 12, 2026  on Shopify

Hector Hao est un agent très efficace, je recommande, il m'a aidé a négocier le prix pour un produit en moins de quelques minute c'était réglé !

Decluttered Homes

Jan 09, 2026  on Shopify

I’ve had an amazing experience working with Carman Wu at CJDropshipping! She is incredibly responsive and fast at resolving all kinds of issues, from order delays to special requests. Her professionalism and proactive approach make my business run much smoother. I am truly grateful for her constant support and highly recommend her service to anyone looking for a reliable agent. Thank you, Carman!

Shop Montrel

Jan 09, 2026  on Shopify

Outstanding support from Connie. Connie went above and beyond to help me diagnose a tricky technical issue. She spent a long time carefully investigating the problem, checking every detail, and making sure nothing was missed. Her patience, professionalism, and clear communication made a frustrating situation much easier to deal with. You can tell she genuinely cares about helping customers and getting things resolved properly, not just rushing through a ticket. Excellent support experience — thank you, Connie!

The Third Domain

Jan 09, 2026  on Shopify

Bonnie helped me place the bundled order in few minutes, awesome support and very switched on and detailed

AmoraBeligo

Jan 08, 2026  on Shopify

Great customer support, especially Bonnie

SKM Drops

Jan 08, 2026  on Shopify

Ken Yang helped me a alot to resolve my issues within minute

Scroll to Top