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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (1,978)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Norelle™

Aug 05, 2025  on Shopify

July is an incredible agent. She's always helpful, super quick to respond, and handles all my orders with ease.

Caeluna

Aug 05, 2025  on Shopify

My experience with CJ Dropshipping has been really good! My CJ agent is always really helpful, he responds very quick and is always thinking about solutions when there is a small issue. Having an agent from CJ really makes the experience a 10/10, as they are always willing to help you out and doing their best to make the process as smooth as is possible

My Toscana

Aug 05, 2025  on Shopify

I would like to thank the supplier Doki Huang, from CJ Dropshipping, for the excellent service in customizing the packaging of my products. The production was extremely fast, the customer service was efficient and attentive, and the final quality exceeded my expectations. It's always a pleasure to work with such committed partners. I will definitely continue to count on your services. Thank you very much!

Novala

Aug 05, 2025  on Shopify

I have had a great experience with CJdropshipping so far! My CJ agent Billy is also very patient and helpful and is always there to help and responds quickly. With his help, the whole process of sourcing products has been efficient and fast.

PureSelect Signé Oweda

Aug 05, 2025  on Shopify

Outstanding Support & Service from Bonnie Gu I had the absolute pleasure of working with Bonnie Gu, and I cannot praise her enough for the exceptional support she provided. From the very beginning, Bonnie was not only professional and efficient but also incredibly kind and attentive to both my needs and those of my shop customer. She went above and beyond to ensure we found the fastest delivery time possible, keeping communication clear and timely every step of the way. Her dedication, quick action, and genuine care truly made a difference and left a lasting impression. Bonnie, thank you for your outstanding service—your support was truly top-notch and deeply appreciated! You are a true asset to your team.

AxroStore

Aug 04, 2025  on Shopify

I had a good experience on this application. Customer service agent Bonnie was very helpful and she helped me with patience , understanding all my doubts and answering them.

Tempusone.shop

Aug 04, 2025  on Shopify

perfect dropshipping app

Dana Fashion

Aug 04, 2025  on Shopify

Well done Belle, you did a great job. You excel in helping me. I am satisfied with your service. You have helped me a lot to achieve good service for the store. Continue your effort in the work because it gives customers more comfort in their store services.

Earth Extreme

Aug 04, 2025  on Shopify

Angel was extremely helpful in assisting me with correcting an inventory issue and thanks for her expertise, I had my store up and running within minutes. Overall, I have had a great experience with this application and look forward to using CJ Dropshipping!

VacPacPro

Aug 03, 2025  on Shopify

Working with Paradise Zhong has been an absolute game-changer for my business. From day one, they went above and beyond—always responding quickly, solving any issues with care, and making the entire process smooth and stress-free. It's rare to find someone this dedicated and reliable. I genuinely felt supported every step of the way, and it made all the difference. If you're lucky enough to work with Paradise, you're in good hands. Thank you for the amazing service!

KarryBag

Aug 02, 2025  on Shopify

Billi shi has helped me through my order to get updated correctly. He is very helpful.

Olivia Velina

Aug 02, 2025  on Shopify

Absolutely amazing service! Connie was incredibly helpful, professional, and kind throughout the entire process. She went above and beyond to make sure everything was perfect. I’m genuinely impressed with her dedication and attention to detail. Highly recommend working with Connie — she truly deserves more than 5 stars!

BooGlowLights

Aug 01, 2025  on Shopify

They are very attentive and helpful in everything. I recommend them. Especially Connie, she helped me a lot

Small Pet Homes

Aug 01, 2025  on Shopify

Gildan Was great and fast! thank you

HuddleBabe

Aug 01, 2025  on Shopify

CJ Agent Sam was very responsive, did a great job sourcing products quickly. Great people on the team who are willing to spend time on you. Would recommend the app for beginners.

LATIQO

Jul 31, 2025  on Shopify

★★★★★ I had a great experience working with Angel from CJ Dropshipping! Very professional, helpful, and fast to respond. Thanks to Angel, I was able to move forward with my store setup smoothly. Highly recommend working with her!

Johns Direct

Jul 31, 2025  on Shopify

Bonnie Gu was amazing Extremelyy patient and fixerd all my problems with the CJ setr up. Bonnie answered every question I am a beginner and Bonnie was patient and explained how to set up the CJ site. Big THank You. Bonnie Gu

VOLEA

Jul 31, 2025  on Shopify

Jonathan has been incredibly helpful and professional throughout the whole process of setting up my store with CJdropshipping. He always replies quickly, provides clear solutions, and goes the extra mile to ensure everything is running smoothly. Highly recommend working with him – 5-star service !

Solvera

Jul 31, 2025  on Shopify

This is the greatest supplier and fulfillment app in dropshipping, period. It's free to use, can compete with private suppliers in pricing, and makes the fulfillment process very quick and easy. Just about any product can be sourced as well. Krise Qi is my agent and he is stellar, helping me to optimize my COGs, shipping times, and quality inspections. He works hard and replies extremely quickly whenever I message him, understanding the importance of time being money.

DIYative™

Jul 30, 2025  on Shopify

I’ve been working with Essie from CJdropshipping, and she has been an incredible agent! She has helped me a lot with sourcing products, resolving issues, and ensuring smooth operations for my dropshipping business. Essie is always quick to respond and gets the work done efficiently. Her professionalism and dedication make the entire process seamless. Highly recommend her support to anyone in the dropshipping space!

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