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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,675)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Glow Chic

Oct 04, 2024  on Shopify

Great assistance with everything by Suki Huang! Her CRS was amazing and could answer every single question i asked! Highly recommending CJ Dropshipping for everybody!

ZENTRO®

Oct 04, 2024  on Shopify

KIKIMORA

Oct 04, 2024  on Shopify

Lincy been very helpful.

Cosy Dharma

Oct 04, 2024  on Shopify

Rebecca Lin gave me fast, accurate advice. Very satisfied, thank you very much. Thanks to CJ and your great system ****

My Store

Oct 04, 2024  on Shopify

Great app, Great customer support, Connie helped me with very important matter. Would love to expand my business with CJDropshipping

Paris Femme

Oct 04, 2024  on Shopify

amazing service thank you very much Zoey

Minava

Oct 03, 2024  on Shopify

I would give 10 Stars rating for their Customer Service if possible, very experienced and knowledgeable, always ready to help. A personal „thank you“ to Lea and „Rebecca“ for your quick and effective assistance. I sincerely appreciate that.

Luxo Lumens

Oct 03, 2024  on Shopify

CjDropshipping pretty much does it all, their website may look a little hard to navigate but it offers the most customisation of any other ones. Agents are always ready and super responsive towards any questions you might have, Zoey Zheng in particular deserves a shoutout. Really patient with me :)

www-sishopping

Oct 03, 2024  on Shopify

Zoey Zheng merci pour votre aide et votre patience

Luetica

Oct 03, 2024  on Shopify

Isabella Xie has been a pleasure to work with.

AMÉLIE Deutschland

Oct 03, 2024  on Shopify

Very good services, I recommend 100%. My personal agent Shinco Zhao is always available and very helpful answering any question I got! You can find any product you want, get a custom packaging and other amazing features. Thank you!

BrazillHub

Oct 03, 2024  on Shopify

Nice Bonnie

LuvPretty

Oct 03, 2024  on Shopify

I was served by Kaycee & Ken and the service was five-star.

Fashion And Tech (Pty) Ltd

Oct 03, 2024  on Shopify

Kristy was very prompt and professional in her response!

Modern Living Essentials

Oct 02, 2024  on Shopify

Gildan was amazing, if i could i would recommend them to everyone I know.

Icandoit1

Oct 02, 2024  on Shopify

Ken Did a very fine job in helping me out

T2 Essentials

Oct 02, 2024  on Shopify

Pauling did an excellent job answering my questions, and the entire CJ team has been fantastic in helping me organize my store's products in the best way possible. I highly recommend them for sourcing products for your store. Whether you're dropshipping or managing a physical inventory, CJ Dropshipping is the perfect solution!

Radiance Beauty

Oct 01, 2024  on Shopify

Livi Peng helped me so much with manufacturer problems, definitely someone who will go above and beyond for you

Autotahi

Oct 01, 2024  on Shopify

the bro Luria Xie is amazing on g saved me from disapointing a customer

Lioness Love

Oct 01, 2024  on Shopify

My representative Box Chen assisted me with the best customer service. He not only walked me through and explained everything quickly and easily but he fixed my issues in minutes that would have taken me much longer than that. The system is very easy and manageable but I had a trainee that missed key elements like shipping type and inventory. Very important:) and Box Chen really helped me out and I am very grateful.

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