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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (9,919)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

idealboxswiss.ch

Nov 07, 2024  on Shopify

I have been working with CJ for about 6 months and I am generally satisfied. I would like to thank Arina Dong customer representative for her help.

Gizmoverse

Nov 07, 2024  on Shopify

love working with them as a beginner. easy and fast customer support. specially the agent that's assigned to me. Thanks Bin Han!

JiaLu's

Nov 07, 2024  on Shopify

My CJDropshipping agent , Raymond He, was really sincere and guided my step by step process through my first time with dropshipping and made my e-commerce work with shopify more fun and easy to work with!

Curra Terra

Nov 07, 2024  on Shopify

The support is great! And Bonnie was amazing.

Aurora Comfort

Nov 06, 2024  on Shopify

April helped me a lot and made business very easy.

ROi Infinity

Nov 06, 2024  on Shopify

Good Customer Service's by Stacey Ya

Haris Store

Nov 06, 2024  on Shopify

Angel is very helpful in cj dropshipping customer support , whatever question I have she answered and help me. She deserve 5 star. Thanks Haris

Traditional Seasons

Nov 06, 2024  on Shopify

It is a fantastic tool and I received help from Box Chen!

AR-Glow

Nov 06, 2024  on Shopify

kribee Huang ma aider Pour valider ma première commande. Je suis très contente grâce à elle. Je peux maintenant commencer à travailler correctement je suis super contente. Merci beaucoup

Wholesome Sprouts

Nov 06, 2024  on Shopify

I am completely new to this process and Agnes @ CJ was fabulous at answering my questions.

Ymbel

Nov 06, 2024  on Shopify

Gildan has been amazing helping me with all my questions!

NurtureBaby

Nov 06, 2024  on Shopify

Very good service! In my case Willa Chen is the agent, very fast replies and knows how to deal with situations.

Solvivia

Nov 06, 2024  on Shopify

Harvey has been very great to work with. Helps a lot with business.

Elite jewellerys

Nov 06, 2024  on Shopify

CJ Dropshipping is an excellent platform for dropshipping! I am impressed by the selection the offer and the products at competitive prices. User interface is friendly, which make it very easy to navigate through different categories. Also, the app offers many tools to manage products and orders. Finally, thanks to the customer support team, especially (Glacia), who provided exceptional support ...

Max Miner Products

Nov 06, 2024  on Shopify

Excellent response in time.

Mirvela

Nov 06, 2024  on Shopify

CJ Dropshipping is an excellent platform for dropshipping! I'm impressed by the wide selection they offer and the competitive pricing on their products. The user interface is friendly and makes it easy to navigate through various categories. Additionally, the app provides many tools to manage products and orders effectively. A big thank you to the customer support team, especially Anisa, who provided exceptional support. She was professional, patient, and clear with her instructions. Thank you, Anisa!

ShopAshleyElizabeth

Nov 06, 2024  on Shopify

I’ve had such a pleasant experience working with Irena at CJ Dropshipping. The process of me setting up my account and adding items to my site has been very seamless. I also was able to create custom packaging through them and Irena helped make the process very smooth for me. The communication has always been spot on and fast. I highly recommend using their platform for dropshipping!

Primakauf

Nov 06, 2024  on Shopify

The CJ Dropshipping app has been a game-changer for my business! With a wide range of products, competitive prices, and fast shipping options, it’s been easy to find quality items my customers love. The order fulfillment process is seamless, and the support team, especially Anisa, has been fantastic from the very beginning. She’s been incredibly helpful, guiding me through each step and answering all my questions. I highly recommend CJ Dropshipping to anyone looking to streamline their dropshipping process!

Bymti

Nov 05, 2024  on Shopify

A big thank you to Angel from the CJDropshipping customer service for her valuable help! Thanks to her, my order fulfillment issue was resolved quickly and efficiently. Her professionalism and responsiveness really impressed me. I’m now more at ease in managing my orders, and I highly recommend this service to all e-commerce entrepreneurs. Thanks again, Angel, for your excellent support!

FORGE OASIS

Nov 05, 2024  on Shopify

Angel has been really well. Thank you

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