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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,675)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Elites' luxe

Oct 07, 2024  on Shopify

cj dropshiping is the best way to go the support system is top natch the agent charlie zing is always there to assist you anything youre skeptical about there are doing an amazing job isaac katanga

SMARTSCALP

Oct 07, 2024  on Shopify

Good service, thanks "Chandy Chen "

GG-CC Flagship Store

Oct 07, 2024  on Shopify

Excellent support system, very fast with return and refunds. Specal thanks to Chandy Chen for helping me out.

Fashion And Tech (Pty) Ltd

Oct 07, 2024  on Shopify

Kristy was very prompt and professional in her response! I also communicated with Leon, who was also very helpful! I am looking forward to a good and prosperous working relationship with CJ Dropshipping!

HYGGEAR

Oct 07, 2024  on Shopify

Very Helpful support - Angel Li helped me very much

Jojoshop

Oct 06, 2024  on Shopify

Quick and professional, Ruth.

MAAGIS

Oct 06, 2024  on Shopify

great support from Rami Wu

Sleepmoon

Oct 06, 2024  on Shopify

Je viens de commencer à utiliser CJdropshipping, et pour l'instant, l'expérience est positive. La plateforme est facile à prendre en main, et le support client a été réactif à mes questions. J'attends de voir comment ça évolue, mais je suis satisfait jusqu'ici.

Awakenia

Oct 06, 2024  on Shopify

Thanks for our 80 first orders processed! Thanks for the support Ken!

Clove&Cork

Oct 06, 2024  on Shopify

really helpful and eager to solve any questions/ help you out with requests, my choice in DS apps! I had lots of help from Bellica who was able to help with plenty of questions and requests that I had!

Briliantz

Oct 06, 2024  on Shopify

I've been working with Cj for several years, it's a great application. I would like to thank Cheria for her valuable help and good advice.

Freshfit store

Oct 06, 2024  on Shopify

Very helpful made it easy for me to understand thanks to skylar

Waveeplug

Oct 06, 2024  on Shopify

The app is very useful and the agents are very available. Estella is the best!” ?

Vanessa A. Estes

Oct 06, 2024  on Shopify

I've been using CJ for over a year now, and I have to say, they've consistently exceeded my expectations. Every time I've encountered an issue, my agent, Kaycee Chen, has been there with a quick and effective solution. What truly sets CJ apart is their exceptional customer service, particularly the support ...

Safe Back

Oct 06, 2024  on Shopify

CJ is the best app for dropshipping i have came across. Really good communication and customer support team who are always there to help especially Eileen who is with me every time i need help. Always understand me and willing to help. Highly recommended!

TempoBox

Oct 05, 2024  on Shopify

Amazing site that makes dropshipping easy. There's a wide range of products with the additional option to source a product that isn't immediately available on their site. I was appointed July Chan as my agent who provides exceptional customer support, communication, and guidance through any questions I may have.

Evontira

Oct 05, 2024  on Shopify

I can't recommend John enough! He has been an absolute lifesaver when it comes to sourcing and pricing. No matter what I need, John is always quick to provide expert advice and support. His attention to detail and willingness to go above and beyond have made all the difference in my business. If you're looking for someone reliable and knowledgeable, John is your go-to!

NicheTag

Oct 05, 2024  on Shopify

Amazing Service & Support from CJdropshipping! I've been working with CJdropshipping for a while now, and I have to say, they have exceeded all my expectations! From product sourcing to fast shipping, they make the entire process so smooth and stress-free. One thing I love about CJ is their excellent customer service. Special shout-out to "Tab Zhao", who went above and beyond to assist me! Tab was always available, super responsive, and helped me solve any issues or questions I had. His expertise and attention to detail made a huge difference in my experience. Their platform is user-friendly, and the product selection is vast, making it easy to find exactly what you need. Plus, their integration with Shopify is seamless. It saves me so much time and allows me to focus on growing my business instead of worrying about logistics. If you’re looking for a reliable dropshipping partner with outstanding service, CJdropshipping is the way to go! Highly recommended!

Outlet multibrand

Oct 05, 2024  on Shopify

Molto buona l'esperienza con il signor KEN , molto disponibile a darmi informazioni. Molto buona l'esperienza con la signora Agnes , molto disponibile a darmi informazioni.

My Store

Oct 04, 2024  on Shopify

Great service. Angel was very helpful and fast with his responses. Answered all my questions!

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