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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (9,919)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

RightDeal

Nov 09, 2024  on Shopify

cjdropshipping is everyting you need. it may be hard on start but you will learn with help from your agent, my agent helps me (Bellica) and i am so satisfied.

Jimboree2020

Nov 09, 2024  on Shopify

Excellent customer service. available to help solve all your problems.

My Store

Nov 09, 2024  on Shopify

Bonnie was very nice and efective.

Maza Store

Nov 09, 2024  on Shopify

I was happy with the consultant service, the agent Agnes helped me a lot and answered for my questions.

Lerani

Nov 09, 2024  on Shopify

Best Agent is Cheria. Helpful every moment! Thank You very much! 5 stars and more !

Breezo

Nov 09, 2024  on Shopify

CJ Dropshipping has been a game-changer for my business! The product variety is amazing, making it easy to find unique items that help my store stand out. Shipping times are quick, and I love that they offer real-time tracking, so my customers are always informed. Their customer service is top-notch as well—any time I have a question, they’re quick to respond and very helpful. The platform is user-friendly, and I appreciate the personalized support from my assigned agent. Overall, CJ Dropshipping has streamlined my business operations and helped me increase customer satisfaction. Highly recommended!

MiniCube

Nov 08, 2024  on Shopify

Had some questions using CJdropshipping involving adding items to my store. Sveta in customer service was very quick to answer my question help me understand what I needed to do. The ease of customer service is a good start in our experience with them and we hope it continues in the future.

Lvin

Nov 08, 2024  on Shopify

Everything is very good. I would also like to thank my contact agents Joean Gu and Arina Dong.

Polar Fashion

Nov 08, 2024  on Shopify

I had some problems with sourcing the product, but the customer service was phenomenal. Connie was super helpful

MOUNTAIN ROCKS

Nov 08, 2024  on Shopify

Zoey was incredibly helpful and professional in answering my question about how CJ Dropshipping operates when they ship products to customers after I place an order. Thank you, Zoey, for your support!

Buy-N-Bye

Nov 08, 2024  on Shopify

I got excellent assistance from Box Chen, my issue was solved in less than 5 minutes, thanks!

My Store

Nov 08, 2024  on Shopify

No subscription fee, and a good selection. Takes about 10-12 days for orders to arrive. Jolie at customer service helped. Customer service is very good which is a big bonus.

SculptedHer™

Nov 08, 2024  on Shopify

CJdropshipping has very attentive personal agents like Alan that are always present to help out and make sure to have your doubts answered quickly. I felt very confident listing my product thanks to the help of my agent Alan

Jora Store

Nov 07, 2024  on Shopify

Connie is always a huge help and is quick to identify problems. Her assistance is highly recommended. Thanks to CJ

zopoty

Nov 07, 2024  on Shopify

CJdropshipping offers excellent product variety, fast shipping, and reliable customer service. A great platform for efficient, hassle-free dropshipping

NAVEVO

Nov 07, 2024  on Shopify

Quick and easy respond on questions. Thanks Agent Ruth for the help.

BBsurprises

Nov 07, 2024  on Shopify

Excellent experience with this agent. They were incredibly responsive and addressed all my inquiries in no time. Additionally, they suggested relevant and high-quality products. which made our collaboration much easier. I'm very satisfied with their speed and professionalism. Highly recommend!"

Doggy First

Nov 07, 2024  on Shopify

I am extremely impressed with CJ Dropshipping’s support team, especially Leah! She went above and beyond to help me with my questions and made the whole process feel smooth and easy. Leah was quick to respond, very knowledgeable, and patient in explaining everything I needed to know. Thanks to her, I was able to resolve my issue quickly and get my business moving forward. If you're looking for reliable support, CJ and Leah are amazing! Highly recommended!

MiDu Store

Nov 07, 2024  on Shopify

I was completely impressed with their professionalism and customer service [Leah]

Little Creative Storytellers

Nov 07, 2024  on Shopify

CJdropshipping est une très bonne plateforme pour pouvoir créer sa boutique en ligne et sourcer rapidement des produits. Les agents sont à l'écoute et réactifs, c'est un réel plaisir. Nous sommes aidés et les explications données sont claires. Je recommande pour toute personne qui souhaite ouvrir sa boutique. Clin d'oeil à mon agent Aron Lee qui est super et qui m'a apporté des informations complètes quant à mes demandes.

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