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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,675)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

vettaflo

Oct 21, 2024  on Shopify

Great service, especially from Shinco Zhao - he is very responsive and always available to help with different requests!

casapop

Oct 21, 2024  on Shopify

very good

Flex Air

Oct 21, 2024  on Shopify

Je suis guidé par Ely et c'est fantastique! très réactif et à l'écoute je recommande fortement

Nature Beauty

Oct 20, 2024  on Shopify

The help waS amazing thank you so much the agent was very good

Damshop

Oct 19, 2024  on Shopify

Excellent platform for dropshipping! I was impressed by the vast selection of trendy products at competitive prices. The user interface is intuitive, making it easy to navigate through categories. A special shout-out to the customer support team, especially (Gildan), who provided exceptional service—this person was professional, patient, and guided me through the entire process smoothly. One minor downside is that some products have limited photos, and the search function could be more refined to make finding niche items quicker. However, overall, I’m very happy with the experience and highly recommend this site to other dropshippers!

TRENDY & CLASSY

Oct 19, 2024  on Shopify

Very satisfied with the assistance from Winnie. She was very helpful in directing me how to process a payment.

Stema

Oct 19, 2024  on Shopify

Jolie Zhu really helped me ! He was fast and professional . Thank you !

HydroPaw

Oct 19, 2024  on Shopify

Meet Suki, our most loyal and loyal assistant on the CJ. Suki is always ready to help you with all your questions about anything. Whether you need help with your order or just want to learn more about products, Suki is there for you!

MML Lifestyle Shop

Oct 19, 2024  on Shopify

Egal, um welche Uhrzeit ich eine Frage stelle, sogar an Wochenenden bekomme ich jedesmal umgehend eine hilfreiche Antwort. Super Service von Bonnie bei CJ Droppshipping.

fazullah hafizi

Oct 19, 2024  on Shopify

That was very nice. I am so happy.

HABBAH

Oct 19, 2024  on Shopify

Awsome services and products.

AXEL AVENUE

Oct 18, 2024  on Shopify

Extrême gentillesse, rapidité et précision dans les réponses. Ils vous expliquent tout, vous donnent des liens, vers des tutoriels et autres explications. J'ai eu affaire à Box Chen et Garrison Wong, ils méritent largement cinq étoiles.

Couture Girls

Oct 18, 2024  on Shopify

Leah Cheng is the best consultant CJ has.

Golfgreppstränare.se

Oct 17, 2024  on Shopify

Mycket bra suport av Jolie :)

Luxury Fit

Oct 17, 2024  on Shopify

Merchants highly praise the app for its exceptional customer service, particularly noting agents Sveta for her responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins.

MediaEclat.store

Oct 17, 2024  on Shopify

Very nice and to the point; the incident was resolved quickly.

PHOENIX

Oct 17, 2024  on Shopify

I want to take a moment to commend the fantastic customer service I received from Sveta at CJ Dropshipping. She was not only knowledgeable but also incredibly patient in addressing my concerns. Sveta quickly resolved my issue, making the entire experience seamless and enjoyable. Her professionalism and expertise truly stood out, and I’m grateful for her assistance. Thank you, Sveta, for going above and beyond to help me!

Pampipix

Oct 17, 2024  on Shopify

Very strong support, helped me immediately with all complications! I wrote to support ``Bonnie``

Ma boutique

Oct 17, 2024  on Shopify

L'agent Aoki et très à l'écoute répond rapidement et donne de très bon conseils

Car Essentials

Oct 17, 2024  on Shopify

Great platform overall, but i have to say customer support agents are on point especially Bellica Lin she helped me with all questions went into further detail if i didnt understand something right away. I'd rate her service also with 5/5 stars.

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