CJdropshipping: Much Faster logo

Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,675)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Nocti

Oct 28, 2024  on Shopify

I like CJ, and the best thing about it is the agents and their prompt response and support. Bellica was very supportive and kind. Thanks!

My Store

Oct 27, 2024  on Shopify

I had an Anisa from cj dropshipping service team who helped me very well, it didn't take 2 minutes and I was connected, very fast service, I can recommend it

Unique

Oct 27, 2024  on Shopify

i want to thank billy for his explanation all the time, very simple and understandable. thank you billy regard: said

Smart Shop (Online Store for wise shoppers)

Oct 27, 2024  on Shopify

Thank you so much for Estella's help. She was always there when I needed her. Estella is the best! i recomend 1000%

O! Global Mart

Oct 27, 2024  on Shopify

It was a great help, Kribee Huang. Thank you!

Pretty Look

Oct 27, 2024  on Shopify

Je suis satisfaite du support CJdropshipping, mon agent de support Leah est toujours à l'écoute, en tant que débutante j'ai beaucoup de questions et de requête, il a beaucoup de patience

Novara Melbourne

Oct 27, 2024  on Shopify

Always good service and prices!

mashoo

Oct 27, 2024  on Shopify

CJ Dropshipping is a fantastic platform for dropshipping with a wide selection of high-quality products. I'm especially impressed by the excellent customer service, thanks in large part to the dedicated support from Bonnie! She is always ready to help and ensures everything runs smoothly – simply outstanding!

SmartHomeGuyBG

Oct 27, 2024  on Shopify

As a newcomer to dropshipping, I’ve been very impressed with CJdropshipping. Setting up my Shopify store in a niche has had its challenges, but their support has been invaluable. My agent, Amelia Lin, efficiently helped me source a product that wasn’t initially available, and at a competitive price. I’m very satisfied, especially with my free account, and I look forward to continuing my partnership with CJdropshipping.

www.bambusplanet.com

Oct 27, 2024  on Shopify

Surprisingly good and patient service, lots of products with a great profit margin, relatively easy to use and also works with eBay. Warehouses also available in Europe, so that if you have more financial means you can have the goods locally and ship them even faster. Shipping times are also very good (you can set how the goods should be shipped). White labeling is also possible. I am very satisfied.

Lunara

Oct 27, 2024  on Shopify

Ashely Wu is amazing at helping me with everything I need!

Beneath Beauty

Oct 27, 2024  on Shopify

Hi guys, I have had a very good experience so far with CJ. Our agent Amy Huang is amazing and she has helped us through the whole process of sourcing a product and getting a good price! She is also very nice and always there to help us. Thank you Amy!

LuneAura

Oct 26, 2024  on Shopify

Steph is just amazing, I never seen a customer service that give you a solution with explanation and screen shot before you even ask that question. I was having an issue with my orders syncing and asked her about 6-7 questions, the response time with screen shot was like 3 seconds for each question. I have no idea how can she be that fast and accurate. Thank you Steph!!! She is just so smart. Wish my future wife will be someone like her :D

R N M Outdoors

Oct 26, 2024  on Shopify

Good fast and easy customer service from Ashley wu

InstantJeux

Oct 26, 2024  on Shopify

Kribee Huang was reactive and very helpful

Vipecrafty

Oct 26, 2024  on Shopify

The customer service was awesome i was having a problem then i asked the customer service a nice lady named pauling helped so much definitely the best customer service out their.

Michael C. Miller

Oct 25, 2024  on Shopify

InModa

Oct 25, 2024  on Shopify

The order sync is fast and works good, sometimes the processing time is a little longer then expected. The support is great and always lightning fast. And I want to give a special shoutout to Garrison Wong.

Raeyer

Oct 24, 2024  on Shopify

方便快捷,客服小姐姐Christine Yu也很有耐心负责,推荐大家使用

Haven Lux

Oct 24, 2024  on Shopify

Great customer support! I have to thanks Bellica and Elsa for their enormous help.

Scroll to Top