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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (9,916)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Verasco

Dec 01, 2024  on Shopify

Cj Dropshipping is just perfect, Amelia Lin is a great agent always here to help me and find solutions when commun ecom problems are facing. I recommand 100%.

MyKart

Dec 01, 2024  on Shopify

Zoey helped me with my store issue♥️

EasterStatue

Dec 01, 2024  on Shopify

Zoey has helped me a lot in a very short time. I am very grateful for her assistance as she was fast, kind, and flexible. Thank you again!

La Boutique Origi'Nails™️

Dec 01, 2024  on Shopify

Exceptional Service Thanks to Shinco Zhao! I’ve been working with CJ Dropshipping for a while now, and my experience has been nothing short of amazing, especially thanks to my dedicated agent, Shinco Zhao. His professionalism, responsiveness, and expertise truly make a difference in managing my business. Shinco has supported me every step of the way, whether it’s sourcing high-quality products, negotiating the best prices, or quickly resolving any issues. He always ensures my orders are processed and shipped promptly, guaranteeing maximum satisfaction for my customers. Thanks to his dedication, I’ve been able to optimize my time and increase my profit margins. I highly recommend CJ Dropshipping to all entrepreneurs, and if you have the chance to work with Shinco Zhao, consider yourself in excellent hands! Thank you, Shinco, for your constant support and unmatched efficiency.

Lissorea

Dec 01, 2024  on Shopify

A big thank you to my agent, Camilia Zhu, who supports me both closely and remotely in my dropshipping project. She is excellent, the customer service is extremely responsive and shows great patience.

teto

Nov 30, 2024  on Shopify

Great App and Great support from @Camilia, resolved my questions in one go and very quick response time.

Santas Sticks

Nov 30, 2024  on Shopify

I’ve had a fantastic experience with CJdropshipping, especially thanks to Shinco Zhao. He’s always quick to respond and super helpful in solving any issues or offering advice. His support has made the process so much smoother. Highly recommend!

Authentic & Co.

Nov 30, 2024  on Shopify

Zoey has done a nice job helping me

Ma boutique

Nov 29, 2024  on Shopify

I had a Very good experience with Seema. She answer very quickly if you have some questions and always available.

EVERBRIGHT

Nov 29, 2024  on Shopify

the customer service representative Angel was very helpful and she answered all my questions and was very polite

DAVIXL

Nov 29, 2024  on Shopify

Kristy is very professional and reactive, I recommend her

Svensk Butik

Nov 29, 2024  on Shopify

We’ve been working with CJ Dropshipping for our e-commerce business, and we couldn’t be happier with their service. As our supplier and CSR, they have consistently gone above and beyond to ensure smooth order fulfillment and timely support. Their platform is easy to navigate, which makes our operations more efficient. They are always responsive and willing to help with any questions or issues, making them a reliable partner for our business. Highly recommend CJ Dropshipping for anyone looking for top service!

LONDONGRL

Nov 29, 2024  on Shopify

My agent is Bring and he helps me with anything and always replies fast no matter when. Couldnt be more happy with him and would give him 10 stars instead of 5 if it was possible.

Phazser

Nov 29, 2024  on Shopify

Very good service, Kristy Deng in particular was very helpful

Luminae

Nov 29, 2024  on Shopify

Easily the best platform for products, Sena is amazing for all my needs, quick and helpful!

thegirlies

Nov 28, 2024  on Shopify

I've had a phenomenal experience using Cj especially thanks to my private agent Harvey Zhang. He's been nothing short of helpful and I wouldn't rather work with anyone else than him.

Sapero Shop

Nov 28, 2024  on Shopify

Amelia does an amazing job!

Spoons & Coasters

Nov 28, 2024  on Shopify

Very handy app and Customer service is always very helpful. Thank you to Box Chen for assisting me with an order issue I encountered with packaging

All Inclusive Family Treasures

Nov 28, 2024  on Shopify

CJ has a star agent named "Willa"! From the start till now, Willa has helped me at every step- from setting up my account to delivery of all my sample orders - she has followed through at every step. Her attitude is truly fantastic and I am so happy with the app, the products and the service. Thank you so much.

Emmarotterdam.nl

Nov 28, 2024  on Shopify

I've been using CJ for several months now and it is hands down the best platform out there. Product selection is incredible, support is blazing fast, they can source almost anything for you, and it has perfect integration with Shopify. My agent John has been spectacular - knowledgable, friendly, responsive, and helps me with anything I need. Overall, you can't go wrong with CJ!

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