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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,675)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Jora Store

Nov 07, 2024  on Shopify

Connie is always a huge help and is quick to identify problems. Her assistance is highly recommended. Thanks to CJ

zopoty

Nov 07, 2024  on Shopify

CJdropshipping offers excellent product variety, fast shipping, and reliable customer service. A great platform for efficient, hassle-free dropshipping

NAVEVO

Nov 07, 2024  on Shopify

Quick and easy respond on questions. Thanks Agent Ruth for the help.

BBsurprises

Nov 07, 2024  on Shopify

Excellent experience with this agent. They were incredibly responsive and addressed all my inquiries in no time. Additionally, they suggested relevant and high-quality products. which made our collaboration much easier. I'm very satisfied with their speed and professionalism. Highly recommend!"

Doggy First

Nov 07, 2024  on Shopify

I am extremely impressed with CJ Dropshipping’s support team, especially Leah! She went above and beyond to help me with my questions and made the whole process feel smooth and easy. Leah was quick to respond, very knowledgeable, and patient in explaining everything I needed to know. Thanks to her, I was able to resolve my issue quickly and get my business moving forward. If you're looking for reliable support, CJ and Leah are amazing! Highly recommended!

MiDu Store

Nov 07, 2024  on Shopify

I was completely impressed with their professionalism and customer service [Leah]

Little Creative Storytellers

Nov 07, 2024  on Shopify

CJdropshipping est une très bonne plateforme pour pouvoir créer sa boutique en ligne et sourcer rapidement des produits. Les agents sont à l'écoute et réactifs, c'est un réel plaisir. Nous sommes aidés et les explications données sont claires. Je recommande pour toute personne qui souhaite ouvrir sa boutique. Clin d'oeil à mon agent Aron Lee qui est super et qui m'a apporté des informations complètes quant à mes demandes.

idealboxswiss.ch

Nov 07, 2024  on Shopify

I have been working with CJ for about 6 months and I am generally satisfied. I would like to thank Arina Dong customer representative for her help.

Gizmoverse

Nov 07, 2024  on Shopify

love working with them as a beginner. easy and fast customer support. specially the agent that's assigned to me. Thanks Bin Han!

JiaLu's

Nov 07, 2024  on Shopify

My CJDropshipping agent , Raymond He, was really sincere and guided my step by step process through my first time with dropshipping and made my e-commerce work with shopify more fun and easy to work with!

Curra Terra

Nov 07, 2024  on Shopify

The support is great! And Bonnie was amazing.

Aurora Comfort

Nov 06, 2024  on Shopify

April helped me a lot and made business very easy.

ROi Infinity

Nov 06, 2024  on Shopify

Good Customer Service's by Stacey Ya

Haris Store

Nov 06, 2024  on Shopify

Angel is very helpful in cj dropshipping customer support , whatever question I have she answered and help me. She deserve 5 star. Thanks Haris

Traditional Seasons

Nov 06, 2024  on Shopify

It is a fantastic tool and I received help from Box Chen!

AR-Glow

Nov 06, 2024  on Shopify

kribee Huang ma aider Pour valider ma première commande. Je suis très contente grâce à elle. Je peux maintenant commencer à travailler correctement je suis super contente. Merci beaucoup

Wholesome Sprouts

Nov 06, 2024  on Shopify

I am completely new to this process and Agnes @ CJ was fabulous at answering my questions.

Ymbel

Nov 06, 2024  on Shopify

Gildan has been amazing helping me with all my questions!

NurtureBaby

Nov 06, 2024  on Shopify

Very good service! In my case Willa Chen is the agent, very fast replies and knows how to deal with situations.

Solvivia

Nov 06, 2024  on Shopify

Harvey has been very great to work with. Helps a lot with business.

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