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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (9,916)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

brandmade

Dec 06, 2024  on Shopify

willa is the best agent I ever had, thanks for your service

MAS BEE

Dec 06, 2024  on Shopify

CJ Dropshipping is an excellent platform for dropshipping!. User interface is friendly, which make it very easy to navigate through different categories. The app also offers many tools to manage products and orders makes everything simple & easy for the user. Finally, thanks to the customer support team, especially Seema who is supportive, professional, patient, and can give clear instructions(very good communication) which is something that makes you feel comfortable and confident about what you are doing. Thanks for your service Seema!

Mijn winkel

Dec 06, 2024  on Shopify

Great website. Thank you Skylar for your help, great service!

NIPPONZONE

Dec 06, 2024  on Shopify

Raymond CJdropshipping provides thorough and complete support from ordering to delivery. Definitely the best supplier.

STARNNE

Dec 05, 2024  on Shopify

Agent Lea helped me a lot with all my questions about my brand's packaging, she was very patient and helpful. Congratulations, thank you very much!

WoofsNGiggles.com

Dec 05, 2024  on Shopify

This was my first order with CJDropshipping. I had an issue with the order, which confused me. Alan and Lea were patient and professional, which I most appreciated. I look forward to many more transactions with them!

livemore

Dec 05, 2024  on Shopify

I am very satisfied with the work of July Chan. She is a top agent, responds quickly, and is always there for me when I have questions. I rate working with CJ as excellent.

My Minipet

Dec 05, 2024  on Shopify

SiniLiu is verry responsive. Thanks a lot

Kay-O World

Dec 05, 2024  on Shopify

I just started using CJdropshipping and the customer service is amazing. I can easily contact specific agents to get one-on-one support who supports and guides me through the questions I have about the products. The replies are also fast and informative. The agents I got were Aron Lee and Connie Jin. Good business partners indeed!

Beit Collections

Dec 05, 2024  on Shopify

I recommend this app! Most sellers find the difficulty to solve shipping issue from chinese vendors. CJ so far is the best solution i got as it is like the combination of oberlo + aliexpress, just like the chinese say: "one line dragon service". I can now source anything i like to sell and with the help from personal agent Dolly, she helps me to make sure of all our ends (seller) is perfectly established and setup. It's great!

Aureole Jewelry

Dec 05, 2024  on Shopify

Very helpful. They helped me figure out all of the issues and questions I had about the platform. Specifically July Chan, she was especially helpful and provided a very good solution,.

My Store

Dec 05, 2024  on Shopify

Jean Gu, top customer support!!

Pagoda Pop

Dec 05, 2024  on Shopify

Willa is so helpful! I was able to request a product and she helped me source it so I can add it on my online shop. This app is a lot easier to navigate than the other apps. The other apps are too overwhelming especially for beginners. CJdropshipping is straightforward and customer service is top notch!

Kingly Global

Dec 05, 2024  on Shopify

Fast and great customer service

Blossom Box

Dec 04, 2024  on Shopify

Review for Isabella at CJ Dropshipping We’ve had an incredible experience working with Isabella at CJ Dropshipping! From the very start, Isabella has been not only professional and knowledgeable but also exceptionally kind and attentive. She goes above and beyond to ensure our needs are met, providing timely updates and solutions whenever we’ve faced any challenges. CJ Dropshipping as a platform has been a game-changer for our business, and Isabella’s support has truly made the difference. It’s rare to find someone who genuinely cares about your success, and Isabella has proven time and again that she’s invested in helping us grow. Thank you, Isabella, and the entire CJ Dropshipping team for your invaluable assistance. We couldn’t ask for a better partner in our e-commerce journey! Highly recommend! ⭐⭐⭐⭐⭐

Nooshop

Dec 04, 2024  on Shopify

the service is excellent and April was patient with me to solving my problems. Thank you so much April

Heartland

Dec 04, 2024  on Shopify

Ashely Wu was of excellent help. She made my experience with CJ Dropshipping a whole lot better!

Copenhagen Memories

Dec 04, 2024  on Shopify

Exceptional customer support! Representatives like July Chan go above and beyond by providing tailored quotes that genuinely help elevate your business to the next level. Their attention to detail and commitment to your success set them apart!

Project Blue

Dec 04, 2024  on Shopify

Excellent platform for dropshipping! I'm impressed by the selection the offer and the products at competitive prices. Making my e-commerce journey easier! Finally, thanks to the customer support team, especially Anisa Li, who provided exceptional support and guided me and was very responsive, excellent service!

Pet Gear Champions

Dec 04, 2024  on Shopify

Worked with support (Angel). She did everything in her power to help me. She also forwarded the information to my agent when the issue went beyond her power. Appreciate her time and efforts in my matter.

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