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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,671)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

StylinArts

Nov 26, 2024  on Shopify

Review for Ken at CJdropshipping Services I want to take a moment to commend Ken from CJdropshipping for his exceptional service. Ken has been my go-to contact, and his promptness and professionalism are truly unmatched. Every time I’ve needed an update on my order progress, he has checked it instantly and provided clear, accurate information. Ken consistently goes above and beyond to ensure everything runs smoothly, which has made my experience with CJdropshipping stress-free and efficient. His attention to detail and dedication to customer satisfaction are highly appreciated. I couldn't ask for a better point of contact. Thank you, Ken, for your outstanding support! Highly recommended!

Levitance

Nov 26, 2024  on Shopify

Thanks to Gildan, available, listens. does everything possible to find a solution to problems. I recommend, thanks again to Gildan.

My Store

Nov 26, 2024  on Shopify

Luria Xie has been very supportive and timely with support provided!

Vlore

Nov 26, 2024  on Shopify

CJDropshipping is a great platform with a very good user interface and easy to work with. Customer support is always ready to chat, very friendly and helpful. My agent Winnie always helps me when she can, she communicates very friendly and resolves any problems I have.

Play&Buy

Nov 26, 2024  on Shopify

Harvey is the best agent! He helps me a lot with my business and gives me many suggestions. And Roxane is good as well! They work together and work the problem out for my business.

Valara

Nov 26, 2024  on Shopify

It's super helpful that CJ has agents. Joean Gu has been instrumental in getting my shop set up! He not only sourced the product but also went above and beyond to make sure the product was connected to my store correctly. I'm looking forward to sourcing more products through CJ. Thanks, Joean!

Bellezzawow

Nov 26, 2024  on Shopify

This app is great with its variety of products, quality, fast shipping, and friendly and quick customer service in solving problems, specifically Mr. Billy Shi, he gave me the steps to solve the problem with pictures, and he was patient and kind, thank you for this more than wonderful app and its distinguished service, and the wonderful and kind team

AdventureParent

Nov 26, 2024  on Shopify

Very helpful. I was stuck trying to figure out how to do it because hadn't had an order in awhile and then I was blanking on how to do it. Ken yang helped me get it figured out very quickly. I had been starting to panic but he gave me the answers right away and now I have a happy customer. Hopefully there will be a lot more soon. I'm ready to roll!

Luxglamour

Nov 26, 2024  on Shopify

Thank you "Ken" for your great support.

ZOLASTA

Nov 25, 2024  on Shopify

CJ Dropshipping has been a game-changer for my business with its wide range of quality products and reliable service. A special shoutout to my agent, Anisa, for her exceptional support—she’s always responsive, professional, and goes above and beyond to ensure everything runs smoothly. Highly recommend their platform and team!

MeisterTrim

Nov 25, 2024  on Shopify

We are very happy with the service and especially the agent Yori Lin is very helpful. Thanks!

FelinePurse™

Nov 25, 2024  on Shopify

My personal agent, July Chan, has been extremely helpful throughout my CJ Dropshipping experience. Whether it’s sourcing products I want from ad’s, getting me a discount on products, July has been very helpful!

Smart WholeSale US

Nov 25, 2024  on Shopify

Estella, you’re one of the best agents I’ve worked with. You’re very very helpful. Thanks again!

ZammouriTordjman Shop

Nov 25, 2024  on Shopify

J' ai pu échanger avec Kribee Huang qui m'a aidé et qui a été très patiente.J'ai pu passer ma commande avec succes et Kribee Huang m'a tout expliqué sur le no IOSS tout était claire je suis très satisfaite, Merci à Kribee Huang

KMONO

Nov 25, 2024  on Shopify

Doki Huang is a great person who helped me so much with any questions that I have. Thanks

RG Store

Nov 25, 2024  on Shopify

very impressed by Skylar , fast service also very detailed about everything I need. the care is truly a talent!

INTIMATE PARIS

Nov 25, 2024  on Shopify

CJdropshipping is a very good application, but what makes it excellent is the communication with their agent! Thank you, Sini Liu, for your help but also for your patient listening despite the language and cultural barriers. She was responsive and understood my concerns and expectations. I’m excited to continue my entrepreneurial journey with CJ and Sini Liu.

Family Shopolf

Nov 24, 2024  on Shopify

The support service is working perfectly. Ken helped me deal with the order today, he did everything very quickly.

Directbuyers

Nov 24, 2024  on Shopify

Kribee Huang, what a true gentleman and thank you for guiding me how to navigate and operate CJ dropshipping easily. Highly Recommended! Thank you

Venus

Nov 24, 2024  on Shopify

CJ Dropshipping is an excellent platform for dropshipping! I am impressed by the selection the offer and the products at competitive prices. User interface is friendly. Also, the app offers many tools to manage products and orders and more over the customer support team is very effective and supportive, especially Seema Wang has been very helpful and provided me exceptional support!!

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