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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,671)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

11.27

Dec 01, 2024  on Shopify

Gildan was very helpful and helped me through all the issues!

Adelaide Attire

Dec 01, 2024  on Shopify

Review for Bring at CJdropshipping Services I'd like to express my appreciation for Bring at CJdropshipping, whose service has been nothing short of outstanding. As my primary contact person, Bring demonstrates exceptional efficiency and professionalism. Bring consistently delivers service that exceeds expectations, making my interactions with CJdropshipping both seamless and worry-free. The level of meticulousness and commitment to ensuring customer satisfaction is truly remarkable. I couldn't have asked for a more reliable contact person.

MyJoyfulSpace

Dec 01, 2024  on Shopify

Erica was awesome. She understood my question and was able to quickly help me resolve my factory inventory question. At first I wasn't clear what to do but she was very patient to explain. I really appreciate the quick resolution!

Iker store

Dec 01, 2024  on Shopify

Sabrina Liu's customer service responded promptly and patiently.

Goddess

Dec 01, 2024  on Shopify

from day one willa is been helping me with everything and answer all my question i like to work with a person like that who's willing to help you with no acttitude thank you so much

Purrfect Pawz

Dec 01, 2024  on Shopify

Exceptional Support from Gildan at CJ dropshipping. I want to take a moment to acknowledge the outstanding assistance I received from Gildan at Cj dropshipping. From the moment I reached out, Gildan demonstrated exceptional professionalism, deep knowledge of the platform and a genuine willingness to help. Every question I had was addressed promptly and with clear, actionable guidance, making my experience seamless and stress-free. Its rare to find such personalized and efficient customer service these days, and Gildan truly sets the standard. Thank you for making my journey smooth and enjoyable. I highly recommend Gildan and the CJ dropshipping team to anyone seeking reliable and friendly support.

AaliyahBeauty1

Dec 01, 2024  on Shopify

The Live-Chat option is great. Angel was fast in answering and she actually helped me solving my problem.

HOPPA HOPPA

Dec 01, 2024  on Shopify

Alan was great. He helped me quickly regarding my problem. We need more such customer service agents

MinciFit

Dec 01, 2024  on Shopify

CJ Dropshipping is a superb tool for ecommerce, as well as being very quick to answer our questions. Thanks to Zoey for her responsiveness!

Verasco

Dec 01, 2024  on Shopify

Cj Dropshipping is just perfect, Amelia Lin is a great agent always here to help me and find solutions when commun ecom problems are facing. I recommand 100%.

MyKart

Dec 01, 2024  on Shopify

Zoey helped me with my store issue♥️

EasterStatue

Dec 01, 2024  on Shopify

Zoey has helped me a lot in a very short time. I am very grateful for her assistance as she was fast, kind, and flexible. Thank you again!

La Boutique Origi'Nails™️

Dec 01, 2024  on Shopify

Exceptional Service Thanks to Shinco Zhao! I’ve been working with CJ Dropshipping for a while now, and my experience has been nothing short of amazing, especially thanks to my dedicated agent, Shinco Zhao. His professionalism, responsiveness, and expertise truly make a difference in managing my business. Shinco has supported me every step of the way, whether it’s sourcing high-quality products, negotiating the best prices, or quickly resolving any issues. He always ensures my orders are processed and shipped promptly, guaranteeing maximum satisfaction for my customers. Thanks to his dedication, I’ve been able to optimize my time and increase my profit margins. I highly recommend CJ Dropshipping to all entrepreneurs, and if you have the chance to work with Shinco Zhao, consider yourself in excellent hands! Thank you, Shinco, for your constant support and unmatched efficiency.

Lissorea

Dec 01, 2024  on Shopify

A big thank you to my agent, Camilia Zhu, who supports me both closely and remotely in my dropshipping project. She is excellent, the customer service is extremely responsive and shows great patience.

teto

Nov 30, 2024  on Shopify

Great App and Great support from @Camilia, resolved my questions in one go and very quick response time.

Santas Sticks

Nov 30, 2024  on Shopify

I’ve had a fantastic experience with CJdropshipping, especially thanks to Shinco Zhao. He’s always quick to respond and super helpful in solving any issues or offering advice. His support has made the process so much smoother. Highly recommend!

Authentic & Co.

Nov 30, 2024  on Shopify

Zoey has done a nice job helping me

Ma boutique

Nov 29, 2024  on Shopify

I had a Very good experience with Seema. She answer very quickly if you have some questions and always available.

EVERBRIGHT

Nov 29, 2024  on Shopify

the customer service representative Angel was very helpful and she answered all my questions and was very polite

DAVIXL

Nov 29, 2024  on Shopify

Kristy is very professional and reactive, I recommend her

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