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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,671)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

HeimAura

Dec 03, 2024  on Shopify

5 Stars - Excellent Service from Angel Li! Angel Li provided quick and professional support. She created a ticket for my request and is working to resolve it promptly. Her fast responses and dedication are impressive. Thank you, Angel!

Luxuriant Glow

Dec 03, 2024  on Shopify

I was Really in a state of confusion and devastation but thanks to Angel Li she was able to spot and help resolve my problem in less than a minute and i am grateful she saved me from so much stress!

ETHERBLISS

Dec 03, 2024  on Shopify

Amazing Support from Angel! Angel at CJ Drop shipping was incredible! She quickly resolved my concerns with professionalism and care. Her excellent service made everything hassle-free. Highly recommend!

Onaré Beauty

Dec 03, 2024  on Shopify

Alan was amazing. They caught an order I missed and helped me get it fulfilled quickly and easily. Highly Recommend!!!

Docoocoo

Dec 03, 2024  on Shopify

Very helpful ! Rami Wu is great

Poeluxury

Dec 03, 2024  on Shopify

CJ is a great app for fulfilling your products fast and cheap. I currently have Doki as my agent. She does her job really well. She reacts fast, helps where is needed and works great together with the rest of the support team!

Frost & Flair

Dec 03, 2024  on Shopify

The CJ Dropshipping Shopify app is incredibly easy to set up and configure. The interface is user-friendly, and managing products and orders is seamless. What truly stands out is their amazing customer support—fast, responsive, and very helpful. Their extensive product catalog and smooth Shopify integration make dropshipping hassle-free. Highly recommend!

CHAKRA BLISS

Dec 03, 2024  on Shopify

I've been working with CJ Dropshipping and my agent John for a while now, and I couldn't be more impressed! The platform is versatile, reliable, and offers a wide range of products. John has been an invaluable support—always available, professional, and quick to resolve any questions or issues. Thanks to him, my business runs smoothly, and I feel truly supported. I highly recommend CJ Dropshipping to anyone looking to succeed in e-commerce!

Putt Away Golf

Dec 03, 2024  on Shopify

Chloe Zhang is fantastic to work with - very helpful! Highly reccomend

Prillia

Dec 02, 2024  on Shopify

CJ Dropshipping is a superb tool for ecommerce, as well as being very quick to answer our questions. Thanks to Lisa for her responsiveness!

Portzee

Dec 02, 2024  on Shopify

Charlie Zhang is a great agent, communicates quick and got the deal we needed.

N&N Tiny Treasures

Dec 02, 2024  on Shopify

CJ Dropshipping has provided excellent service from day 1. My agent Lisa has been very helpful in providing information, recommendation in winning products and many more. I definitely recommend CJ Dropshipping.

Nappy&Co

Dec 02, 2024  on Shopify

Lots of Products with good selling potenzial. Support is also very friendly especially Arina Dong, helped me very effizient.

UrSuperMart

Dec 02, 2024  on Shopify

Zoey was great, quick, and answered my questions. Love CJ, they are fast and reliable.

Urban Nest

Dec 02, 2024  on Shopify

Sveta helped me alot . I got reply in seconds and she solved my problem in couple of seconds. I liked the service.

My Store

Dec 02, 2024  on Shopify

I'm new to CJ dropshipping which makes me always confused on how to use the app but Sveta is a patient person who easily gives responds to questions and gives support whenever in need .

Wintry Luxe

Dec 02, 2024  on Shopify

Good service and assistance from Alan Yang THANKS MAN

My Store

Dec 02, 2024  on Shopify

Sabrina Liu and Garrison is good support

ShopHavenix

Dec 02, 2024  on Shopify

Sabrina Liu offers outstanding customer support—always responsive, helpful, and a pleasure to work with!

My Store

Dec 01, 2024  on Shopify

CJ have also nice help and centre which give me a lot information which i require and thank you for help me miss Rebbeca lin who help me a lot

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