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Customer reviews: CJdropshipping: Much Faster

Develop by Shopify

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,108)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Beauty Burst

Apr 12, 2024  on Shopify

As a business owner, CJdropshipping has been a game-changer for us, especially with the fantastic support from Sini Their platform is user-friendly, and Sini advice has been invaluable. We've progressed from minimal earnings to five-figure monthly revenue, all thanks to their prompt responses and insightful guidance. Now, we're aiming to reach significant milestones this month, largely due to CJdropshipping's effectiveness and Sini unwavering support. We can't recommend CJdropshipping enough, and we're so thankful to for everything he's done for us. With their help, our business is really taking off. Our team thanks.

Luvanda

Apr 11, 2024  on Shopify

It's my first time working with CJ, but I must say that the customer support is always there to help. Special mention to Bin Han for assisting me in ensuring the accuracy of the customer shipping addresses for my new orders and guiding me on how to synchronize them. She was so kind and friendly. Thank you very much!

Monzoro

Apr 11, 2024  on Shopify

Very handy app. The cooperation with Dolly is also very good, I get great help when I can't find my products myself and always quick response! really highly recommended! and thanks again Dolly!

Lolando

Apr 11, 2024  on Shopify

Great service!! Especially Eileen great to work with her.

MUQLO

Apr 11, 2024  on Shopify

I had a great experience working with Angel at CJ-DS Everything was handled efficiently, and her support was top-notch. Highly recommended for anyone using this service!

Attire Avenue

Apr 11, 2024  on Shopify

I've used cj for 2 years now and all I can say is that they are the best for people that don't have an private agent for fulfillment, leah on the customer support team is really helpfull and she answers really quick on all of our questions! really recommend them

womek store

Apr 11, 2024  on Shopify

Hi ☺️ this for the valuable information and for better service Bruce. Is fantastic person who cordinate with proper information and good way he explained. Thanku so much Mr Bruce Have nice day

White Roses

Apr 11, 2024  on Shopify

Nicky was a great help!! Quick response. Helped me easily navigate my order issues as a beginner seller.

Flexhip

Apr 11, 2024  on Shopify

FaxeDrop

Apr 11, 2024  on Shopify

Impressed by Zoey's service she was so nice.

POWER-SURGE

Apr 11, 2024  on Shopify

I am so happy to work to her ! she is so friendly .totally i recommend and give her 5 star

Revitalife

Apr 11, 2024  on Shopify

Been using CJ for a while now and so far have had good experience. My agent Sulee Li and many others have been there to help whenever needed. She even offered me discount on my product and shipping due to consistent orders. Thank you

Idéias Marcantes express

Apr 10, 2024  on Shopify

Estou achando muito interessante a CJ dropshipping e a atendente Camille Zhu esta sendo muito prestativa e atenciosa. Muito obrigado.

Hunza Store

Apr 10, 2024  on Shopify

Alexis Wong such a great supplier I'm working with him and they are help me for everything i recommended to all people its trusted supplier

CoolNewDeals

Apr 10, 2024  on Shopify

Support is prompt to answer on Whatsapp. Sita Cui was very effective in answering my questions.

Bon Mercado

Apr 10, 2024  on Shopify

Today, there was a technical problem on CJ. I sent a WhatsApp message to customer service. Within a minute I received a response from Billy. He reported the problem to the tech team. Less than 20 minutes later, Billy told me the problem was solved. This is probably the best customer service and the fastest problem solved I have ever had from a company. This is a great company. If I could give them 10 stars I would.

Bout'Shoes

Apr 10, 2024  on Shopify

Amazing sourcing app and great support team! They answer very fast, I had the chance to deal with Leah and also Sena. I recommend!

Pazlo

Apr 10, 2024  on Shopify

I'd like to thank AGNES for helping me with all the questions I have, I love CJ, I use it every day and frankly, without them I wouldn't be here, a great job, very professional, courage for the future!

HaloSmart

Apr 10, 2024  on Shopify

Sure thing: Suki Huang from CJ Dropshipping was a huge help with my account issues—responsive, knowledgeable, and genuinely committed to solving my problems. Her support made a significant difference, highly recommend her!

Xenith Enigma

Apr 10, 2024  on Shopify

Rami Wu, Shopify help is fast precise and always seems to solve my problems within minutes. Rami Wu is the one that helped me last and he was so knowledgeable and wonderful it wasn't funny. I mean he knew really knew what he was doing. And I think he should get like 20 Stars no heck a hundred Stars.

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