Taranker.Com Logo
CJdropshipping: Much Faster logo

Customer reviews: CJdropshipping: Much Faster

Develop by Shopify

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,098)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Luxtrify

Apr 08, 2024  on Shopify

Rebecca was really helpful. Great service

Paragon Gents Emporium

Apr 08, 2024  on Shopify

This app is probably the best DS app for beginners. I was texted by a personal agent named "Connor" to answer any questions or queries that I had and on top of that he gave me advice on important subjects like the shipping methods and custom packaging. He was so helpful and he replied within 5 minutes to each and every one of my text messages. I would totally recommend CJ dropshipping to everyone , especially to people who have just started dropshipping.

TurboJet Oz

Apr 08, 2024  on Shopify

I have been using CJ for a while now for many different stores. I always deal with Luna, she is amazing. She has helped in many ways and always very quick to answer. I will be using CJ and working with Luna for as long as I can.

Aspie Shop

Apr 08, 2024  on Shopify

I am a new user of CJ who runs my entire business, I am located in Rome, Italy, and I recommend it for their fast response and kindness. My agent is Alexis Wong and recently has helped me solving a super rapidly a pending question, in the most efficient way. Bravo!

Tukkukoira

Apr 08, 2024  on Shopify

As a business owner, CJdropshipping has been a game-changer for us, especially with the fantastic support from Shinco Zhao. Their platform is user-friendly, and Shinco Zhao's advice has been invaluable. We've progressed from minimal earnings to five-figure monthly revenue, all thanks to their prompt responses and insightful guidance. Now, we're aiming to reach significant milestones this month, largely due to CJdropshipping's effectiveness and Shinco Zhao's unwavering support. We can't recommend CJdropshipping enough, and we're so thankful to Shinco Zhao for everything he's done for us. With their help, our business is really taking off. Our team thanks.

Fashion Dept.

Apr 08, 2024  on Shopify

Aoki, I appreciate your help very professional and helpfull

The Moontail

Apr 08, 2024  on Shopify

Rebecca was super helpful, best agent ever.

www.misupertiendastyle.com

Apr 08, 2024  on Shopify

Bonnie Cui It is very efficient. He clarified all the doubts I had. And she is also very kind and attentive in what she does.

Warehouse X

Apr 08, 2024  on Shopify

Harris has been a really great help. His communication is great and helps the process go faster!

Allurielle

Apr 08, 2024  on Shopify

Very impressed with the customer service! Celia L. was amazing and really helped make a stressful situation a much better!

Shop Lumivara

Apr 07, 2024  on Shopify

Niky is my agent and she is brilliant and has helped me with everything I have asked for!

Luminescence

Apr 07, 2024  on Shopify

The customer service team, at CJ dropshipping under the guidance of Rebecca offered help when I was unsure about a product. They were attentive well informed and pleasant quickly addressing my questions. Their assistance has given me assurance in my buying choice now. I would definitely suggest CJ dropshipping, for their customer service.

Gevane

Apr 07, 2024  on Shopify

Good support from Eugenia Deng appreciate it!

Happy Valentine

Apr 07, 2024  on Shopify

Billy and Eileen is cool and supportive

Moxal™

Apr 07, 2024  on Shopify

Always works, a great way of shipping your orders. Customer support is always there ready to help! Would definitely recommend. I have to say huge thank you to Jolie that helped me with a problem I had with the application!! He saved me so much time!

Ellen Elly

Apr 07, 2024  on Shopify

For me , it's the support. Almont like a hand to hand experience for seamless integration. My agent ( Leah) was also awesome. Very helpful.

Mindogs

Apr 07, 2024  on Shopify

My agent Leons is really good, good advice and quick response, I recommend

petipaws

Apr 07, 2024  on Shopify

Top Service from Eileen, my Personal Agent. Helps Fast and Clearly.

Vadit

Apr 07, 2024  on Shopify

This app is great overall, Eileen, my customer manager helped me alot and i s really kind towards me, provided me with every help i needed

Pedrito El Cerdito

Apr 07, 2024  on Shopify

I always solve my answers and issues on whatsapp and it's very very fast and satisfactory the client service, Raymond is one the guys that have attended to me and gives a great service. Happy with CJ Dropshipping

Scroll to Top