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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,671)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Treasured Forever

Dec 07, 2024  on Shopify

Excellent platform for my Shopify store. Whenever I have any query I would what's app. Rebecca always there to help and answer.

baby journey

Dec 07, 2024  on Shopify

great app and service from Kristy Deng

schuhheimat

Dec 07, 2024  on Shopify

The best shipping platform, dropshipping, they help me with everything I need, they are the best.

women's fashion store

Dec 06, 2024  on Shopify

Fast and great customer service

Collin's

Dec 06, 2024  on Shopify

Angol served me very well and quickly, helped me with my doubts and gave me valuable tips on the CJ Dropshipping.com platform.

NEESTEC

Dec 06, 2024  on Shopify

DJW MADDISONS

Dec 06, 2024  on Shopify

Great app and service

KitchenKoncepts

Dec 06, 2024  on Shopify

Good products. Well organized.

Be Breeze

Dec 06, 2024  on Shopify

"I have had the pleasure of working with Charlie Zhang from CJ Dropshipping, and I couldn’t be more impressed. Charlie is incredibly helpful, professional, and a true problem-solver. He responds quickly to any inquiries and always ensures that issues are resolved efficiently. His approachable demeanor and commitment to excellence make him a joy to work with. It’s rare to find someone so dependable and easy to collaborate with. Thank you, Charlie, for your outstanding support—I’m grateful for all your help!

brandmade

Dec 06, 2024  on Shopify

willa is the best agent I ever had, thanks for your service

MAS BEE

Dec 06, 2024  on Shopify

CJ Dropshipping is an excellent platform for dropshipping!. User interface is friendly, which make it very easy to navigate through different categories. The app also offers many tools to manage products and orders makes everything simple & easy for the user. Finally, thanks to the customer support team, especially Seema who is supportive, professional, patient, and can give clear instructions(very good communication) which is something that makes you feel comfortable and confident about what you are doing. Thanks for your service Seema!

Mijn winkel

Dec 06, 2024  on Shopify

Great website. Thank you Skylar for your help, great service!

NIPPONZONE

Dec 06, 2024  on Shopify

Raymond CJdropshipping provides thorough and complete support from ordering to delivery. Definitely the best supplier.

STARNNE

Dec 05, 2024  on Shopify

Agent Lea helped me a lot with all my questions about my brand's packaging, she was very patient and helpful. Congratulations, thank you very much!

WoofsNGiggles.com

Dec 05, 2024  on Shopify

This was my first order with CJDropshipping. I had an issue with the order, which confused me. Alan and Lea were patient and professional, which I most appreciated. I look forward to many more transactions with them!

livemore

Dec 05, 2024  on Shopify

I am very satisfied with the work of July Chan. She is a top agent, responds quickly, and is always there for me when I have questions. I rate working with CJ as excellent.

My Minipet

Dec 05, 2024  on Shopify

SiniLiu is verry responsive. Thanks a lot

Kay-O World

Dec 05, 2024  on Shopify

I just started using CJdropshipping and the customer service is amazing. I can easily contact specific agents to get one-on-one support who supports and guides me through the questions I have about the products. The replies are also fast and informative. The agents I got were Aron Lee and Connie Jin. Good business partners indeed!

Beit Collections

Dec 05, 2024  on Shopify

I recommend this app! Most sellers find the difficulty to solve shipping issue from chinese vendors. CJ so far is the best solution i got as it is like the combination of oberlo + aliexpress, just like the chinese say: "one line dragon service". I can now source anything i like to sell and with the help from personal agent Dolly, she helps me to make sure of all our ends (seller) is perfectly established and setup. It's great!

Aureole Jewelry

Dec 05, 2024  on Shopify

Very helpful. They helped me figure out all of the issues and questions I had about the platform. Specifically July Chan, she was especially helpful and provided a very good solution,.

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