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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (1,988)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

ethohq

Jun 12, 2025  on Shopify

I highly recommend July Chan! She’s incredibly helpful, always goes above and beyond, and responds fast. Her support has made a huge difference you can truly count on her for anything you need.

TreasureHuntr

Jun 12, 2025  on Shopify

Perfect!

ByMOONLUX

Jun 12, 2025  on Shopify

Athena Li is very helpful. She always helps me with what I need. Easy to work with. Thank you!

My Store

Jun 11, 2025  on Shopify

Essie has been really helpful and responsive whenever I had questions about dropshipping on CJdropshipping. No matter how small or basic my concerns were, she always took the time to explain things clearly and guide me in the right direction. Her support has definitely made things a lot easier for me as a beginner. I really appreciate her patience and professionalism.

Pillow Haven

Jun 11, 2025  on Shopify

Excellent Service by Anisa! Anisa did a fantastic job — she was incredibly helpful, attentive, and accommodating throughout the entire process. Her professionalism and dedication truly stood out. We sincerely hope she gains even more clients and exciting opportunities in the future. She’s one of the best representatives we’ve worked with!

Zanraco

Jun 11, 2025  on Shopify

I've had a good experience with CJ Dropshipping so far. The platform is simple to use, making order fulfilment smooth and efficient. Product sourcing is useful and quick. Shout-out to Connie for helping with invalid order fulfilment.

RonyWave

Jun 11, 2025  on Shopify

Very helpful in sourcing new products with customer service very responsive to any issue. I had an excellent experience with Paradise Zhong, my helpful agent from CJ

Ma boutique

Jun 11, 2025  on Shopify

Outstanding Experience with CJ Dropshipping – Huge Thanks to Alley! I've been using CJ Dropshipping with my Shopify store for several months now, and I’m thoroughly impressed with the service. The platform is user-friendly, offers a wide range of products, and the shipping times are very reasonable. But what truly sets it apart is my dedicated agent, Alley. She is absolutely amazing – responsive, professional, attentive, and always goes the extra mile. Thanks to her, my orders are processed quickly, any issues are resolved immediately, and I can focus on growing my store with peace of mind. If you're looking for a reliable partner for your dropshipping business, CJ with an agent like Alley is the perfect combo! Highly recommended.

Supportive Dreams

Jun 10, 2025  on Shopify

Gildan was great with working with us, so we can get the best results for our business.

Titantrek

Jun 10, 2025  on Shopify

Choosing a fulfillment platform. Had a pretty good and informative conversation with Kate Zhou. Looks like worth to try.

Samuel's Online Store

Jun 10, 2025  on Shopify

Angel Li patiently answered many of my questions, even though it must have been exhausting for her. She taught me about the importance of stocking products in a warehouse to reduce transit time — a strategy I now consider one of the most valuable in Dropshipping. Thank you again.

TEAKADO

Jun 09, 2025  on Shopify

Angel Li quickly resolved my issue. I really appreciate her quick response and knowledge of the situation.

Tech Nest

Jun 09, 2025  on Shopify

incredible support from my agent whose name is angel li, anytime i need something theres is always someone to help to find out. the only bad thing i find in this pages is that theres so many sellers dont provide pics and videos whenever you need it.

Koala Bands

Jun 09, 2025  on Shopify

They are the best platform for beginners, tutorial videos and customers support. Luna Zhao is very attentive.

Flappy Bird Toys

Jun 09, 2025  on Shopify

Hugo helped my everytime with anything i needed to solve. He responce really fast. App over all works pretty good.. Thank you

LifeHub

Jun 09, 2025  on Shopify

I had a great experience with the CJ team! The support agent who helped me (Max Chen) was very responsive and solved my issue quickly by splitting my order and removing a product I didn’t need. Excellent communication and fast service — highly appreciated!

Liorax

Jun 09, 2025  on Shopify

Had a very nice experience with CJDropshipping. Luna Zhao helped us get better deals with the products. She is very friendly and helpful with amazing service. Would definitely recommend this platform!

Finnler

Jun 08, 2025  on Shopify

I got support very fast and productively from customer service personal name Gildan Wu. Thank you.

Bennii

Jun 08, 2025  on Shopify

Great service and my account manager Max has been absolutely amazing. He's really helped the business and has been incredibly diligent with his work.

Evercore

Jun 06, 2025  on Shopify

well i'm writing this review for the sake of Willa Chen the agent, Unbelievable Help, she can get you literally out of big problems concerning your supplies of orders . if you just starting dropshipping or even an expert this woman will make your job goes Fine As Wine!

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