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Customer reviews: CJdropshipping: Much Faster

Develop by Shopify

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,098)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Nova Marchand

Apr 16, 2024  on Shopify

good customer Suki Huang is top !

Reddbox

Apr 16, 2024  on Shopify

This application is a "game changer" for me, I've been using it since 2020 and I continue to use it every day. I recommend it for any business looking for fast and efficient services at reasonable prices. I highly recommend Billy and Aoki for their competence and professionalism.

Xpresstore

Apr 16, 2024  on Shopify

Agent Suki Huang has been great to me, responds incredibly quick, helps me with whatever i need and hasn't disappointed me at all. Its been great having him.

Design brew Creations

Apr 16, 2024  on Shopify

I tackled some problems with product listings, and Cristina helped me with them. Thanks to her quick response and useful instructions, I was able to overcome the problems quickly.

SunSuit

Apr 16, 2024  on Shopify

I would love to mention Luna for her support and help every time I need something. Awesome support help.

GIOIELLI MARCA

Apr 16, 2024  on Shopify

Asta-Odense

Apr 16, 2024  on Shopify

I really appreciate Roxane she was really helpful for me, provided fast answers and quote.

VogueFlo

Apr 15, 2024  on Shopify

Chad Wen is an exceptional individual. His professionalism and dedication make him a trustworthy choice for my project. I give him five stars without hesitation.

OLEV2

Apr 15, 2024  on Shopify

Sini Liu was very helpful, precise and quick at helping. Helped and guided me in fulfilling my First Order and he replied clearly to my numerous questions. Delivery was smooth as well.

Gyafa

Apr 15, 2024  on Shopify

Celia surpasses expectations with stellar consultation, adept delay management, and clear communication. A top choice for those seeking excellence in service.

Lux propriis

Apr 15, 2024  on Shopify

Servizio costumers eccellente! Soprattutto Kaycee Chen.

SARVAM

Apr 15, 2024  on Shopify

Very Helpful and friendly Does the work in no time Very happy with it

Kiweworks

Apr 15, 2024  on Shopify

have great experience with Cj drop shipping, everything is convenient. but I do had some troubles since this is my first time to use CJ! luckily Chloe Zhang helped me! She has been really nice and patient to teach every thing I need t know! Thank You:)

NkOn Marketplace

Apr 15, 2024  on Shopify

Thank you Connor. You really are an incredible mentor. Hope to get help from you always brother

Trendy Cyber Store

Apr 15, 2024  on Shopify

Thank you Alan for answering all my questions timeously and for your amazing service!

Oh My Gifts! Online Gift Emporium

Apr 15, 2024  on Shopify

Chloe Zhang went out of her way to assist me. Her response was fast & efficient.

Loyabi

Apr 15, 2024  on Shopify

Prompt assistance, courteous staff, exceeded expectations, excellent service, highly recommended.

MQUAD Solutions

Apr 15, 2024  on Shopify

I have been using CJ for some time now and have had a great experience. Easy interface to navigate and great customer service. My assigned agent Celia from CJ is readily available to answer any questions or solve any issues. I had some shipping problems so she worked with CJ's logistics team to provide a quick alternative without any major delays. Looking forward to doing business for years to come.

My Store

Apr 15, 2024  on Shopify

Bin Han was on top of his game. He did right for me in a timely manner. Thanks to Bin Han

"Jay-Gee Boutique"

Apr 14, 2024  on Shopify

Billy, thank you very much for your support, you deserve 10 points from me

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