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Customer reviews: CJdropshipping: Much Faster

Develop by Shopify

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,098)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

WelcomeIslam

Apr 22, 2024  on Shopify

Karen Jiang

Canine Culture Crew

Apr 22, 2024  on Shopify

Arlene was a huge help getting set up with CJ. She guided me through every step from learning to purchasing my first orders. I'm glad she's my agent and glad to be with CJ because of service like hers. - Christine

MiniPokemon

Apr 22, 2024  on Shopify

Gildan une agent très sympa et réactive

Lolalulu

Apr 22, 2024  on Shopify

Highly recommended! I want to take a moment to commend Lea for her outstanding service. She handled every aspect of my request with efficiency.

Genie Charms

Apr 22, 2024  on Shopify

I am new at Shopify with CJ dropshipping totally don’t know what to do after customer placed an order, and live chat with Rebecca , she is very very helpful 200% . So now processing my first order to customer really appreciated. Thanks again

Beauty haven

Apr 21, 2024  on Shopify

thank you very much ken for support and for your help cj is the best app for business

Solution Experts

Apr 21, 2024  on Shopify

Perfect sevices

sulmikia kids

Apr 21, 2024  on Shopify

Cabin Nap

Apr 21, 2024  on Shopify

It was the first order on my Shopify store that I was trying to fulfill through CJ. I was lucky that my online agent was Arlene Nong. She has excellent communication skills and is fully knowledgeable, not only in CJ but also in Shopify settings also. With her patience and help I was able to fulfill the first order. My settings through Shopify and CJ were not proper and the order couldn't be fulfilled. So she guided me through both platforms and got the issue sorted!

Korlex

Apr 21, 2024  on Shopify

I have gotten a lot of help especially from Arlene who responds very quickly. Recommend

NexusRings

Apr 21, 2024  on Shopify

The customer service are 24/7 available.

PostureBros

Apr 21, 2024  on Shopify

I spoke with Gildan and she was very helpful and answer to all of my questions quickly. Great experience

OUIOUISHOP

Apr 20, 2024  on Shopify

Merci merci pour le service. CJDropshipping est une bonne société. Merci à Suki Huang pour sa patience à me dépanner avec succès. Bravoi

River Bend Boutique

Apr 20, 2024  on Shopify

I'm a novice with CJ and Kribee Huang did an excellent job in walking me through an issue with my first drop shipping order. Thank you so much for your patience and understanding.

Web Cart Central

Apr 20, 2024  on Shopify

The customer support was really effective and helpful, talked to an agent named Glidian, she gave promt replies and was very helpful, thank you!

Tech Trove

Apr 20, 2024  on Shopify

Arlene. You are amazing at your services. Thanks

Kins Store

Apr 20, 2024  on Shopify

Karen Jiang Thank you for your great support. cj dropshipping provides various and treanding products...... Thank you cj dropshipping.....

Minha loja

Apr 20, 2024  on Shopify

Foi atendido pela Arlene, uma ótima atendente, compreende o que queremos dizer, e esclarece o máximo possível atendimento de qualidade.

Luxe Divine Collection

Apr 20, 2024  on Shopify

Suki Huang helped me tremendously through an issue I was having. I have never felt so comfortable in a time of need. Her expertise shows and she is very patient and knowledgeable.

Uniquenza

Apr 19, 2024  on Shopify

Billy Shi Best Supplier out there, always open to give discounts, and has best price for everything you need, customer support always on point.

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