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Customer reviews: CJdropshipping: Much Faster

Develop by Shopify

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,502)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Vastissima

Jun 20, 2024  on Shopify

Amazing service by Eileen our agent. Very kind and helpful.

NoLex

Jun 20, 2024  on Shopify

My supporter „Cherry Xu“ made a very good Job! Great Service!!!

Max&Mark Home Decor

Jun 20, 2024  on Shopify

Good Job! Nick from UK

BloomVault

Jun 20, 2024  on Shopify

I have been using Cj dropshipping for sometime and my suppliers have been super helpful and resposive, especially Roxane! Totally satisified with this program :) it's exactly what I needed!!

Nine Beau

Jun 20, 2024  on Shopify

I would of course recommend CJ. John gave me the best support so far and they give me a great service. Always solve my inquiry.

STORE CENTRUM

Jun 19, 2024  on Shopify

I reached out to CJDROPSHIPPING representative Krise Qi with my questions, He was very patient and understanding, he cleared all my doubts and misunderstanding.

Pure Glam

Jun 19, 2024  on Shopify

Very pleased with Agent Celia. CJdropshipping is one of the best dropshipping platforms

DolceVie

Jun 19, 2024  on Shopify

Great service, I recommend it also good support from Ruth

Rayen's Technology Store

Jun 19, 2024  on Shopify

The user named Kribee Huang helped me a lot and is a very good supporter :)

BABYMORE

Jun 19, 2024  on Shopify

Rebecca is the best! She helps me very fast everytime and solve all Problems!! Rebecca number one!

sunsunsun

Jun 19, 2024  on Shopify

i've been asking for a lot of custom things with cj dropshipping, trying to get as much value as i can, and cherry xu has been so helpful in answering my requests. cherry xu answers very fast and whether it's delivering on my requests to answering my cj question, she does it all perfectly!

Griestel

Jun 19, 2024  on Shopify

The support is helpfull every time. My last help was from Garrison Wong and he helped me very nicefull and patient with my problem. Very greatfull for using CJ.

Bibek Outlets

Jun 19, 2024  on Shopify

I had a fantastic experience with CJDropshipping. Niky Huang, the staff was incredibly helpful and knowledgeable. Thanks a lot Niky.

Fivem Mlo | Fivem Maps Shop

Jun 19, 2024  on Shopify

Lahne's help was prompt and helped me deal with the problem quickly! Amazing customer service, Thank again for quick help.

TokePro

Jun 18, 2024  on Shopify

Great customer service! Billy Shi helped me, patient and very detailed on his answers. He relieved me of my worries and helped fix my issue.

DiamondShips

Jun 18, 2024  on Shopify

I recently began using CJdropshipping and I must commend the exceptional customer support provided by Camila Zhu. She has been incredibly helpful, promptly addressing all of my inquiries and assisting me with an issue I encountered with my order. Her responsiveness, friendliness, and professionalism have made my experience truly positive. I plan to continue using this app for the foreseeable future.

My Store

Jun 18, 2024  on Shopify

Really good service. “Nova Luo” is my private agent and helps me whenever I ask something. Always fast reaction and looking for a solution!

Cute Kittie

Jun 18, 2024  on Shopify

For me, the best part about CJ Dropshipping is the customer support. Whenever I have questions, customer support responds to me within 5 minutes. Rebecca is always ready to help me, thank you so much Rebecca!

Widestripe

Jun 18, 2024  on Shopify

I have been working with Camilia Zhu through CJdropshipping and I am extremely satisfied with her exceptional service. Camilia is professional, responsive, and consistently goes above and beyond to ensure all my needs are met. Her dedication and attention to detail have made a significant positive impact on my business. I highly recommend Camilia Zhu to anyone looking for top-notch service in dropshipping

StyluxeParis

Jun 18, 2024  on Shopify

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