Taranker.Com Logo
CJdropshipping: Much Faster logo

Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,002)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Elixara

Apr 10, 2024  on Shopify

Ashely Wu has been very helpful, I highly recommend her as an agent. Very professional and knowledgeable regarding sourcing and fulfilment. 5 stars!

SZN

Apr 10, 2024  on Shopify

I had a few questions to ask and they were all answered very quickly and explained clearly. Thanks Zoey for the help!

Nature Nurtures

Apr 10, 2024  on Shopify

Very impressed with Daniel

Battler Watch

Apr 10, 2024  on Shopify

Very impressed by the customer service. Leila Z. has been very helpful.

Aysha7store

Apr 10, 2024  on Shopify

I am new but very satisfied with the serivce of CJ very helpfull specialy Ashely WU response quickly...

Alouros

Apr 09, 2024  on Shopify

Very very satisfied with my private agent, Steph Zhu, who I have been in frequent communication with! Steph has been great help with assisting my in sourcing my products. I believe CJ sets the industry standard for B2C. I am currently scaling my business and full heartedly trust them moving forward. Def recommend this so far over competitors like DSers

TrueReal

Apr 09, 2024  on Shopify

I'm absolutely delighted with Eugenia Deng's work, she's amazing, so fast and kind. I totally recommend working with her!

Fashion Vogue Shop

Apr 09, 2024  on Shopify

Eugenia Deng at CJDropshipping provided the best customer service. She was very knowledgable, and answers all questions precisely and to the point. Thank you

NALUX

Apr 09, 2024  on Shopify

Suki Huang answered my questions quickly and in detail. I'm very satisfied

Benbaz.my.shopify.com

Apr 09, 2024  on Shopify

Thanks a lot CJ guys for the good market products and services you give... And in particular Suki Huang

Sezada

Apr 09, 2024  on Shopify

Just setting up the app. But happy with the service provided by "Shicharl Qiu" in initial questions.

Cheapify Collections

Apr 09, 2024  on Shopify

Very happy to have Gildan assistance

Paws Palace Stores

Apr 09, 2024  on Shopify

custumer services is fanntastic.

LYSARO

Apr 09, 2024  on Shopify

CJ is easy to use. When your stuck on something you can ask the agent for help. My agent Vita helped me a lot. The response is very quick. Happy to have her.

SANI FEEL

Apr 09, 2024  on Shopify

Yardımları için menajerim "Bring "e teşekkürler!

DAILYUSE-STORE

Apr 09, 2024  on Shopify

My agent was very helpful and always available to my questions her name (Harper)

TravyBag

Apr 08, 2024  on Shopify

Huge Thanks to Sita Cui for Amazing Customer Support! I'm writing to express my sincere gratitude to Sita Cui from your customer support team. I recently reached out with a question about how to check product availability in CJ warehouses, and Sita was incredibly helpful. Sita took the time to clearly explain the different methods available, including using the "Warehouses" filter and checking product descriptions. Her explanation was thorough and easy to understand, and it definitely helped me figure out how to find the information I needed. Thanks Allah then to Sita's guidance, I now feel confident in checking product availability on the CJ platform. Her friendly and professional demeanor made the entire experience positive. Please extend my thanks to Sita for her outstanding service! Sincerely, [Abdelghani Guoddar]

My Store

Apr 08, 2024  on Shopify

Spoke with Kaycee Chen on behalf of my product,she is very helpful and will go above and beyond for you . Would recommend CJ to anyone.

WAYLO-BARGAINS

Apr 08, 2024  on Shopify

Excellent customer service and the agents are very helpful.

LizzyMayStore

Apr 08, 2024  on Shopify

Geweldige snelle en goede communicatie. Fijn geholpen door Gildan

Scroll to Top