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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,671)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

DK KITCHEN

Dec 09, 2024  on Shopify

I had a Problem with a product which was not what was ordered by my Customer. But my my Agend saw the problem and contacted me as soon as possible. He than talked to the supplier and got the right product. Thank you for the amazing work (Kaycee Chen)

BoswaVibe

Dec 09, 2024  on Shopify

CJ Dropshipping is an exacellent platform.Easy to utilize to my advantage.Easy to navigate and played a huge role on my first sale.The customer support person who helped did an amazing job,name is Cherry Xu.

FrostGrip

Dec 09, 2024  on Shopify

Great customer support thanks to Kaycee for helping getting my first order setup very thankfull

Fastem

Dec 09, 2024  on Shopify

I want to thank Isabella for the amazing and fast customer support. She was professional, friendly, and resolved my issue quickly. The communication was clear, and I really appreciated her helpful tips. I highly recommend this service, especially with such excellent support from Isabella!

Everstone Essentials

Dec 09, 2024  on Shopify

Jolie Zhu was great help, and very fast in providing support.

Melozzo

Dec 09, 2024  on Shopify

Bonnie Gu assistance was very good as to solve all the problems I had

Paws and Palms

Dec 09, 2024  on Shopify

So far, so good!

beverly's world

Dec 09, 2024  on Shopify

guys my agent "Connie" for real she is incredible she takes the time to understand and meet my needs and she is super kind i recommend her thank you very much dear

Forma Moderna

Dec 08, 2024  on Shopify

Products are of a good quality standard and prices accordingly. Last but not least the customer service is very prompt and helpful.

pomopet

Dec 08, 2024  on Shopify

I had the pleasure of receiving support from "Suki" at CJ, and I couldn’t be happier with the experience! She quickly addressed my issue with efficiency and professionalism. Her prompt assistance made the process smooth and stress-free. Thank you, Suki, for your outstanding support!

HerStories

Dec 08, 2024  on Shopify

Meine Agentin Zoey ist einfach spitze. In weniger als 2 Minuten antworten sie auf all meine Frage, ist immer für mich erreichbar und unterstützt mich sehr. Ich bin noch nicht online gegangen, aber ich bin mir sicher, mit ihr an meiner Seite werde ich keine Probleme haben. 10000 Sterne!

My Store

Dec 08, 2024  on Shopify

Gildan, Betty and all agent is best and can solve any question you have.I trust CJDropshipping for my products

Myoutfitly

Dec 08, 2024  on Shopify

I had an excellent experience with the service provided by Zoey! She was extremely helpful, professional, and responsive. Her assistance made the entire process smooth and stress-free. Highly recommend this app, and a big thank you to Zoey for her outstanding support!

Evolife

Dec 08, 2024  on Shopify

Thank you Bin Han for your help.

Zenvu

Dec 08, 2024  on Shopify

CJ Dropshipping has been an absolute game-changer for my business! The platform is incredibly user-friendly, with a vast range of products and reliable shipping options that make scaling so much easier. A special shoutout to Talisa Chou, my private agent, who has been nothing short of amazing. She’s always quick to respond, extremely knowledgeable, and goes above and beyond to ensure my orders and questions are handled with care and precision. Her dedication truly sets CJ apart from other dropshipping platforms. If you’re looking for a reliable dropshipping solution with top-tier customer support, look no further than CJ Dropshipping. Highly recommended!

Dogg-Pawz-Love2

Dec 08, 2024  on Shopify

Cj's support staff is always quick to respond and will help walk you through any issues you might have! They have the knowledge and the skills to help with any issue!

Vlore

Dec 08, 2024  on Shopify

CJDropshipping is a great platform with a very good user interface and easy to work with. Customer support is always ready to chat, very friendly and helpful. My agent Bin Han always helps me when she can, she communicates very friendly and resolves any problems I have.

Niewe Trends

Dec 08, 2024  on Shopify

Angel is very receptive, her attention is extremely important, always helpful to solve our doubts, questions and issues.

Purmod

Dec 08, 2024  on Shopify

Thank you Angel for your support, you are helpful and very kind, thank you very much

SOULSCAPE

Dec 07, 2024  on Shopify

Gildan Wu I was having trouble with some complex issues though with Gildan's professional help I was able to sort it very quickly. Amazing!

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