Taranker.Com Logo
CJdropshipping: Much Faster logo

Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,640)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Paws Palace Stores

Apr 09, 2024  on Shopify

custumer services is fanntastic.

LYSARO

Apr 09, 2024  on Shopify

CJ is easy to use. When your stuck on something you can ask the agent for help. My agent Vita helped me a lot. The response is very quick. Happy to have her.

SANI FEEL

Apr 09, 2024  on Shopify

Yardımları için menajerim "Bring "e teşekkürler!

DAILYUSE-STORE

Apr 09, 2024  on Shopify

My agent was very helpful and always available to my questions her name (Harper)

TravyBag

Apr 08, 2024  on Shopify

Huge Thanks to Sita Cui for Amazing Customer Support! I'm writing to express my sincere gratitude to Sita Cui from your customer support team. I recently reached out with a question about how to check product availability in CJ warehouses, and Sita was incredibly helpful. Sita took the time to clearly explain the different methods available, including using the "Warehouses" filter and checking product descriptions. Her explanation was thorough and easy to understand, and it definitely helped me figure out how to find the information I needed. Thanks Allah then to Sita's guidance, I now feel confident in checking product availability on the CJ platform. Her friendly and professional demeanor made the entire experience positive. Please extend my thanks to Sita for her outstanding service! Sincerely, [Abdelghani Guoddar]

My Store

Apr 08, 2024  on Shopify

Spoke with Kaycee Chen on behalf of my product,she is very helpful and will go above and beyond for you . Would recommend CJ to anyone.

WAYLO-BARGAINS

Apr 08, 2024  on Shopify

Excellent customer service and the agents are very helpful.

LizzyMayStore

Apr 08, 2024  on Shopify

Geweldige snelle en goede communicatie. Fijn geholpen door Gildan

VirtuALLShop

Apr 08, 2024  on Shopify

Sono molto sodisfatta

Skylinedropshop

Apr 08, 2024  on Shopify

Joy Zhou is very supportive,gave very quick responce, she solved my problem very quickly, thank you

Luminous

Apr 08, 2024  on Shopify

When I had questions or needed help, Dolly Liu was quick to help me. Good customer care and service. Recommend!

Norry-oslo

Apr 08, 2024  on Shopify

Very happy with the help! Any problems they will be able to solve. Fast respond times and always very nice! recommended service! Thank you Chandy Chen all the help!

Hamburg

Apr 08, 2024  on Shopify

There was a problem, but Mrs. Kaycee Chen helped me with excellent customer service.

Bnoli

Apr 08, 2024  on Shopify

very helpful, and quick to reply, explains every step in details, thanks Aurora

heritage attire

Apr 08, 2024  on Shopify

I've been using CJDropshipping for a long time now, maybe about 1 year I think. Their service has always been excellent. They're quick to answer any questions or concerns I have and I never have to wait long for a response. I've found their pricing surprisingly competitive when comparing to private dropshipping agents and other dropship apps. They're also really efficient at sourcing new products ... And the most important, my agent Fanny Wang is always able to provide me the best answer to all my questions.

VitaSocks

Apr 08, 2024  on Shopify

I had a problem with the linking of my product. Celia helped me in a very short time with her expertise, for which I would like to praise Celia and thank her again. Keep up the good work. #Celia

Luxtrify

Apr 08, 2024  on Shopify

Rebecca was really helpful. Great service

Paragon Gents Emporium

Apr 08, 2024  on Shopify

This app is probably the best DS app for beginners. I was texted by a personal agent named "Connor" to answer any questions or queries that I had and on top of that he gave me advice on important subjects like the shipping methods and custom packaging. He was so helpful and he replied within 5 minutes to each and every one of my text messages. I would totally recommend CJ dropshipping to everyone , especially to people who have just started dropshipping.

TurboJet Oz

Apr 08, 2024  on Shopify

I have been using CJ for a while now for many different stores. I always deal with Luna, she is amazing. She has helped in many ways and always very quick to answer. I will be using CJ and working with Luna for as long as I can.

Aspie Shop

Apr 08, 2024  on Shopify

I am a new user of CJ who runs my entire business, I am located in Rome, Italy, and I recommend it for their fast response and kindness. My agent is Alexis Wong and recently has helped me solving a super rapidly a pending question, in the most efficient way. Bravo!

Scroll to Top