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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,640)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

SunSuit

Apr 16, 2024  on Shopify

I would love to mention Luna for her support and help every time I need something. Awesome support help.

GIOIELLI MARCA

Apr 16, 2024  on Shopify

Asta-Odense

Apr 16, 2024  on Shopify

I really appreciate Roxane she was really helpful for me, provided fast answers and quote.

VogueFlo

Apr 15, 2024  on Shopify

Chad Wen is an exceptional individual. His professionalism and dedication make him a trustworthy choice for my project. I give him five stars without hesitation.

OLEV2

Apr 15, 2024  on Shopify

Sini Liu was very helpful, precise and quick at helping. Helped and guided me in fulfilling my First Order and he replied clearly to my numerous questions. Delivery was smooth as well.

Gyafa

Apr 15, 2024  on Shopify

Celia surpasses expectations with stellar consultation, adept delay management, and clear communication. A top choice for those seeking excellence in service.

Lux propriis

Apr 15, 2024  on Shopify

Servizio costumers eccellente! Soprattutto Kaycee Chen.

SARVAM

Apr 15, 2024  on Shopify

Very Helpful and friendly Does the work in no time Very happy with it

Kiweworks

Apr 15, 2024  on Shopify

have great experience with Cj drop shipping, everything is convenient. but I do had some troubles since this is my first time to use CJ! luckily Chloe Zhang helped me! She has been really nice and patient to teach every thing I need t know! Thank You:)

NkOn Marketplace

Apr 15, 2024  on Shopify

Thank you Connor. You really are an incredible mentor. Hope to get help from you always brother

Trendy Cyber Store

Apr 15, 2024  on Shopify

Thank you Alan for answering all my questions timeously and for your amazing service!

Oh My Gifts! Online Gift Emporium

Apr 15, 2024  on Shopify

Chloe Zhang went out of her way to assist me. Her response was fast & efficient.

Loyabi

Apr 15, 2024  on Shopify

Prompt assistance, courteous staff, exceeded expectations, excellent service, highly recommended.

MQUAD Solutions

Apr 15, 2024  on Shopify

I have been using CJ for some time now and have had a great experience. Easy interface to navigate and great customer service. My assigned agent Celia from CJ is readily available to answer any questions or solve any issues. I had some shipping problems so she worked with CJ's logistics team to provide a quick alternative without any major delays. Looking forward to doing business for years to come.

My Store

Apr 15, 2024  on Shopify

Bin Han was on top of his game. He did right for me in a timely manner. Thanks to Bin Han

"Jay-Gee Boutique"

Apr 14, 2024  on Shopify

Billy, thank you very much for your support, you deserve 10 points from me

Lumiolife

Apr 14, 2024  on Shopify

Merci pour ton travail Cristina Chen tu es super

wellnesshop

Apr 14, 2024  on Shopify

Rating: ⭐️⭐️⭐️⭐️⭐️ Arlene, from CJ Dropshipping, has been an absolute blessing for me during a challenging period. From our very first conversation, Arlene's warmth and professionalism immediately put me at ease. I reached out to Arlene seeking assistance with product submissions, a task that had been causing me significant stress and anxiety. Not only did Arlene provide practical strategies for navigating the submission process, but she also went the extra mile to ensure I felt supported and understood every step of the way. Her approach was both empathetic and solution-oriented, creating a supportive environment for me to share my concerns openly. Arlene listened attentively, demonstrating a genuine understanding of my challenges, and tailored her guidance to suit my specific needs. It was clear that she genuinely cared about my success. Thanks to Arlene's steadfast support, I not only found relief from my anxiety surrounding product submissions but also gained the confidence and clarity needed to tackle the task with renewed vigor. Her guidance was invaluable, and I am incredibly grateful for her dedication and expertise. I wholeheartedly recommend Arlene to anyone in need of professional assistance and support. Whether you're facing challenges with product submissions, logistics, or any other aspect of your business, Arlene is the person to turn to. Thank you, Arlene, for your exceptional service!

GlasGalleriet

Apr 14, 2024  on Shopify

Great service and very fast help! especially Linda Feng that helped med recently with my problems.

Pam's Closet

Apr 14, 2024  on Shopify

Provided excellent service

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