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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,640)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

BELIZESTORE

Apr 17, 2024  on Shopify

josh store

Apr 17, 2024  on Shopify

Thanks for your help

DAILYUSE-STORE

Apr 16, 2024  on Shopify

My agent was very helpful and always available to my questions her name (Harper) thank you for always assisting me ❤️

Clickingpaw.com

Apr 16, 2024  on Shopify

The agent Leah was fast, clear, and polite, thanks for the service it helped me for the importation of my products on my store, i was really lost! Thanks again Leah!

MISHKA JEWEL LLC

Apr 16, 2024  on Shopify

Thank you CJ and special thanks to Agent Ruth for assisting me to sort the checkout successfully … keep it up

Availo

Apr 16, 2024  on Shopify

Zoey helped me immediatly and solved my problem very fast. Great support and very kind! Thank you very much!

Praise Place

Apr 16, 2024  on Shopify

Only good experiences so far. Decent shipping times and especially happy with agent Ely's quick support

STORE

Apr 16, 2024  on Shopify

it's so good and Stacey is so kind!!

ZenGen USA

Apr 16, 2024  on Shopify

So far loving CJ shipping. easy to setup. Versatile with lots of products. Knowledgable support Sita Cui for example was very helpful

pikk

Apr 16, 2024  on Shopify

I had April Wang as my supporter. I'm very happy with th support. It is always easy, super fast and the problems were solved quickly. Thank you for the support.

Nova Orbin

Apr 16, 2024  on Shopify

Cjdropshipping is a good platform for beginners cj has lower prices of products compared to the others it also provides fast and good chat support

Pets Adore

Apr 16, 2024  on Shopify

Aoki Gong was very supportive and a great help for any type of updates required. Thank you again Aoki!

Blithetic Enterprises LLC

Apr 16, 2024  on Shopify

CJdropshipping has a superb customer managing team. They are always available to answer my question and concern on a timely manner. My dedicated customer manager Eileen is very active in help me out and walk me thru with the initial startup phase of my online business. She understood that the success of my business is also the sucess of CJdropshipping. Her colleague Ken is also very helpful and he was able to assist me in the middle of a Sunday night to cover her absence on a weekend. Thank you CJ's customer managing team for your excellent service!

IMPERIAL

Apr 16, 2024  on Shopify

I have been working with this supplier for some time and I can say that it is really great. The most important and excellent positive point is the excellent and strong support, they solve the problem as quickly as possible and kindly in every series, and one of the best people who always solves my problems with patience and kindness is Jolie. I really thank Jolie and thank you for your patience

Nova Marchand

Apr 16, 2024  on Shopify

good customer Suki Huang is top !

Reddbox

Apr 16, 2024  on Shopify

This application is a "game changer" for me, I've been using it since 2020 and I continue to use it every day. I recommend it for any business looking for fast and efficient services at reasonable prices. I highly recommend Billy and Aoki for their competence and professionalism.

Xpresstore

Apr 16, 2024  on Shopify

Agent Suki Huang has been great to me, responds incredibly quick, helps me with whatever i need and hasn't disappointed me at all. Its been great having him.

Design brew Creations

Apr 16, 2024  on Shopify

I tackled some problems with product listings, and Cristina helped me with them. Thanks to her quick response and useful instructions, I was able to overcome the problems quickly.

SunSuit

Apr 16, 2024  on Shopify

I would love to mention Luna for her support and help every time I need something. Awesome support help.

GIOIELLI MARCA

Apr 16, 2024  on Shopify

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