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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,671)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

HeatFlow

Dec 12, 2024  on Shopify

Amazing Help by Kaycee Chen all the time. She is always helping me with any problem I ever encounter. Awesome service 10/10

Update Avenue

Dec 12, 2024  on Shopify

CJ has been an incredible support system for my business. Their team is always active, responsive, and ready to assist whenever I need help. They provide valuable insights and solutions that have helped me grow and manage my brand more effectively. I truly appreciate their dedication and look forward to continuing our partnership!

Shara

Dec 11, 2024  on Shopify

I had a small problem creating a combo with my products, as I don't have much experience with this site I asked for help from support, a very kind lady named Angel Li helped me and thanked me for her help, I am really satisfied, she helped me very well with a lot of patience and above all very quickly. I give it a rating of 1000 out of 10.

Home Curiosity

Dec 11, 2024  on Shopify

Angel li helped me very good by clearing up some questions I had about taxes. Very helpfull and fast replies.

BarBoo

Dec 11, 2024  on Shopify

Lea Cheng , hat mir echt toll geholfen. Musste auch nicht lange auf die Antwort warten. Sie war sehr Nett und Hilfsberet.

Glute Goddess

Dec 11, 2024  on Shopify

Just downloaded CJdropshipping and got amazing service from Walton. Super quick response and good replies. Very good first impression of the service. Thank you!

YYorrZ

Dec 11, 2024  on Shopify

The agent like Amelia is professional, prompt, and helpful. The products are quality if you really give enough time to search. The connection of CJ with Shopify works seamlessly. I have ordered sample phone cases and I got them faster than I expected.

viinivarusteet.fi

Dec 11, 2024  on Shopify

Everything works greatly and dedicated customer service that I received by Amelia was excellent!

Javaneir

Dec 11, 2024  on Shopify

love agent tab hes the best and I love cj drop shipping 10/10

Pet And Puppy

Dec 11, 2024  on Shopify

CJ dropshipping has a good customer service, specially Enid Dong is very cooperative.

MyRampMate

Dec 11, 2024  on Shopify

Great way to ship my orders for my Shopify store. Customer service is excellent as Doki Huang helped me figure out any issues. Overall great service!

Jandoo

Dec 10, 2024  on Shopify

Jolie helped me incredibly fast with my problem on CJ. It was solved in a matter of minutes when I tried to solve it on my own for 1 hour. Thank you Jolie!

Lumina Local

Dec 10, 2024  on Shopify

Rami Wu was very helpful in resolving my issue. Would have never resolved on my own.

Tochi Luggages & Leather Bags

Dec 10, 2024  on Shopify

I'm so happy and excited to have received my first order. The process of requesting fulfilment was like a breeze and Ken was able to help me through the entire process to place my order. I highly recommend this CJ app. Thanks Ken for assisting me today

CosyBunnyToes

Dec 10, 2024  on Shopify

I am so happy with my agent Raymond He, he is so helpful and gets all my requests completed. He recently has put so much effort into getting everything perfect for me with my product, and even went an extra mile to ask the supplier to do certain arrangements for my packaging. excellent and very fast service!

Mein Shop

Dec 10, 2024  on Shopify

My Agent Aurora is very helpful and doing a great Job in guiding me trough the Dropship process. She is very reliable.

DKDS

Dec 10, 2024  on Shopify

Good exchange with Angel Li. I quickly got what I needed to keep working.

Glowy Corner

Dec 09, 2024  on Shopify

Liora has been absolutely amazing! She's been instrumental in helping me find the perfect products, negotiating with suppliers to secure better rates, and providing expert advice every step of the way. Not only is she incredibly professional and approachable, but she also responds to my questions almost instantly, patiently walking me through any process I'm unfamiliar with. She truly is a star! Without her, I wouldn't have been able to understand or adjust key aspects of connecting my store to CJ Dropshipping. I’m so grateful for everything she’s done and continues to do. She has taken the weight off my shoulders, giving me the confidence to speak up about my business needs and advocate for myself. Thank you, Liora, for your exceptional support and dedication!

PossiblyEvo

Dec 09, 2024  on Shopify

My agent "Angel Li" helped me find the product I was looking for very quickly. Thank you!

Shopia Express

Dec 09, 2024  on Shopify

I had an excellent experience with Mr. Kribee Huang from CJ Dropshipping’s customer support team. He was incredibly professional, responsive, and helpful in addressing my concerns. His in-depth knowledge and clear communication made the entire process smooth and stress-free. I truly appreciate his dedication to providing outstanding service. Thank you, Mr. Huang, for going above and beyond

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