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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,002)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

AirNoz

Jun 26, 2024  on Shopify

I am delighted to share my exceptional experience working with Aurora Huang. Aurora played a crucial role in helping us discover new products for our store. Aurora's dedication and professionalism are truly commendable. She was always available to answer our questions and provided thoughtful guidance every step of the way. Thank you, Aurora, for your outstanding support and expertise!

Yosuke Gnam

Jun 26, 2024  on Shopify

I love it, they are reliable,especially my agent krise qi,he is very professional and kind

wavinyl speaker

Jun 26, 2024  on Shopify

Excellent customer service

Chicy Boutique

Jun 26, 2024  on Shopify

Kris Qi is great She is very fast and quality delivery I am very satisfied

Bois Brume

Jun 26, 2024  on Shopify

This is the first time I've worked with CJDropshiping, the platform is clear and easy to use. The big plus is the agents, a real thank you to Doki Huang my agent, who really makes my job easier with the management of products in the warehouse and for shipments.

Masgenta

Jun 26, 2024  on Shopify

If you want to start with Dropshipping, CJ is the best because in order not to incur any monthly costs, it has spectacular customer service, I really recommend it.

sunnyshores

Jun 26, 2024  on Shopify

Great sourcing and fullfillment services! Very happy with the use of it. You get an agent assigned to you specifically. Mine was July Chan. She has been of great service and really helped me!

MahTronics

Jun 26, 2024  on Shopify

Highly Recommend. Lahne has been helpful and supportive all the way through

BrillasTU

Jun 26, 2024  on Shopify

So far my experience with CJ is Great. Customer service here is one of the best in the industry. Today I had Sveta helping me. She answered all my questions quickly and accurately. Also, Bellica and Zoey were Super helpful and very patient with me. When you work with a company like this that has amazing customer service available 24/7, that means a lot. I recommend CJ Dropshipping to any serious entrepreneur or company. Thank you, CJ Team: Sveta, Bellica, and Zoey

Elegant Jewelry

Jun 25, 2024  on Shopify

I have many doubts about CJdropshipping, related to shipping, packaging and even my shopify store. The most beautiful thing is their customer support. I am guided by one of their employee, named "Dolly" ,who is very supportive and I wish I will get this same support in future also.

VIRALET

Jun 25, 2024  on Shopify

Billy Shi hast support me very well

Bella Essence

Jun 25, 2024  on Shopify

We have been using CJdropshipping for 6 months now and are absolutely satisfied with our agent, Vita. She is available every day and keeps us updated. We highly recommend CJdropshipping and especially Vita for anyone looking for a dependable dropshipping partner.

Lastris

Jun 25, 2024  on Shopify

I made a rookie mistake with my store and Garrison Wong was able to help me get back on track with my business. Thank you for being both kind and helpful!

Zoo Bestie Shop

Jun 25, 2024  on Shopify

Excelent support team! Oliver Xu made a really great impression with in-depth knowledge about a area which I was not familiar with.

Oomeria

Jun 25, 2024  on Shopify

I've started working with CJ again because they deliver much faster than the competition. I currently have Vita as an agent, who responds very quickly and finds solutions to my problems very fast. Top notch!

Ah Horizon Mart

Jun 25, 2024  on Shopify

Good app

hudoaalacefa

Jun 25, 2024  on Shopify

Thank you, Luria Xie, for your service, communicating with me, and guiding me. Thank you very much, Luria Xie

Berthaly

Jun 25, 2024  on Shopify

I must say the customer service I have received from Rebecca Lin has been excellent. My requests and question were handled quickly and efficiently. She very professional and took care of all my concerns. Thanks Rebecca!

Mijn winkel

Jun 25, 2024  on Shopify

Good service of miya huang !!!!

Weekend Warrior Golf

Jun 25, 2024  on Shopify

Zoey Zheng is very responsive. I appreciate the time and attention she gives answering my questions.

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