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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,686)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Fashion Dept.

Apr 08, 2024  on Shopify

Aoki, I appreciate your help very professional and helpfull

The Moontail

Apr 08, 2024  on Shopify

Rebecca was super helpful, best agent ever.

www.misupertiendastyle.com

Apr 08, 2024  on Shopify

Bonnie Cui It is very efficient. He clarified all the doubts I had. And she is also very kind and attentive in what she does.

Warehouse X

Apr 08, 2024  on Shopify

Harris has been a really great help. His communication is great and helps the process go faster!

Allurielle

Apr 08, 2024  on Shopify

Very impressed with the customer service! Celia L. was amazing and really helped make a stressful situation a much better!

Shop Lumivara

Apr 07, 2024  on Shopify

Niky is my agent and she is brilliant and has helped me with everything I have asked for!

Luminescence

Apr 07, 2024  on Shopify

The customer service team, at CJ dropshipping under the guidance of Rebecca offered help when I was unsure about a product. They were attentive well informed and pleasant quickly addressing my questions. Their assistance has given me assurance in my buying choice now. I would definitely suggest CJ dropshipping, for their customer service.

Gevane

Apr 07, 2024  on Shopify

Good support from Eugenia Deng appreciate it!

Happy Valentine

Apr 07, 2024  on Shopify

Billy and Eileen is cool and supportive

Moxal™

Apr 07, 2024  on Shopify

Always works, a great way of shipping your orders. Customer support is always there ready to help! Would definitely recommend. I have to say huge thank you to Jolie that helped me with a problem I had with the application!! He saved me so much time!

Ellen Elly

Apr 07, 2024  on Shopify

For me , it's the support. Almont like a hand to hand experience for seamless integration. My agent ( Leah) was also awesome. Very helpful.

Mindogs

Apr 07, 2024  on Shopify

My agent Leons is really good, good advice and quick response, I recommend

petipaws

Apr 07, 2024  on Shopify

Top Service from Eileen, my Personal Agent. Helps Fast and Clearly.

Vadit

Apr 07, 2024  on Shopify

This app is great overall, Eileen, my customer manager helped me alot and i s really kind towards me, provided me with every help i needed

Pedrito El Cerdito

Apr 07, 2024  on Shopify

I always solve my answers and issues on whatsapp and it's very very fast and satisfactory the client service, Raymond is one the guys that have attended to me and gives a great service. Happy with CJ Dropshipping

CAT STEAM BRUSH

Apr 07, 2024  on Shopify

Harris was very helpful

BluRay

Apr 07, 2024  on Shopify

I recently had the pleasure of working with Leina as a supplier, and I must say, their service exceeded all expectations. From start to finish, Leina demonstrated professionalism, efficiency, and an unwavering commitment to customer satisfaction. First and foremost, the quality of their products is outstanding. Each item I received was meticulously crafted with attention to detail, showcasing the superior craftsmanship that sets Leina apart from other suppliers. Not only were the products of the highest quality, but they also arrived promptly and securely packaged, ensuring they reached me in perfect condition. Moreover, I was thoroughly impressed by the level of communication and support provided by Leina throughout the entire process. Their team was incredibly responsive, addressing any inquiries or concerns I had with speed and precision. It's evident that customer satisfaction is at the forefront of their business model, as they went above and beyond to ensure I was completely satisfied with my order..

Pro Fight

Apr 07, 2024  on Shopify

The CJDropshipping app has been essential in my importing process from China. Its intuitive interface and efficient tools have greatly simplified product search and order management. Regarding my agent SEE, their collaboration has taken my experience to the next level. SEE not only facilitates connections with reliable suppliers but also provides detailed product information and ensures impeccable organization in the importation process. Together, the combination of CJDropshipping and SEE's service has made my imports efficient, smooth, and successful. I highly recommend both platforms to anyone looking for a hassle-free importing experience from China.

The Aqua Cure

Apr 06, 2024  on Shopify

Thankyou to Rebecca i had a question about a product and she contacted the supplier and answered my question within 5 minutes. Thanks Rebecca

mynysa

Apr 06, 2024  on Shopify

Nice service, fast reply

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