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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,686)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

FUR YOU

Apr 10, 2024  on Shopify

Affordable Prices, Quality Products, and Swift Shipping CJdropshipping offers a comprehensive solution for individuals and businesses seeking to venture into the world of dropshipping. With a focus on affordability, product quality, and efficient shipping, it's become a go-to platform for many entrepreneurs. **Low Prices:** One of the standout features of CJdropshipping is its commitment to offering products at competitive prices. Whether you're sourcing electronics, fashion items, or home goods, you'll find a wide range of products priced attractively, allowing for healthy profit margins for dropshippers. **Best Products:** CJdropshipping prides itself on curating a selection of high-quality products. Their platform features a diverse array of items, from trending gadgets to timeless fashion pieces. With stringent quality control measures in place, customers can trust that the products they receive meet their expectations, fostering trust and satisfaction. **Good Shipping Time:** Efficient shipping is crucial in the world of dropshipping, and CJdropshipping understands this well. They prioritize swift order processing and reliable shipping methods, ensuring that customers receive their products in a timely manner. This commitment to prompt delivery contributes to enhanced customer satisfaction and repeat business. **Exceptional Service:** It's worth mentioning the outstanding service provided by "Nova Luo". As a representative of CJdropshipping, Nova exemplifies professionalism and dedication to customer satisfaction. His assistance and guidance have undoubtedly enhanced the overall experience for many users, making the dropshipping journey smoother and more enjoyable. In conclusion, CJdropshipping stands out as a reliable platform for dropshipping enthusiasts, offering low prices, top-notch products, and efficient shipping services. With the added value of exceptional customer service from representatives like Nova Luo, it's no wonder that CJdropshipping has garnered praise from users worldwide.

Elixara

Apr 10, 2024  on Shopify

Ashely Wu has been very helpful, I highly recommend her as an agent. Very professional and knowledgeable regarding sourcing and fulfilment. 5 stars!

SZN

Apr 10, 2024  on Shopify

I had a few questions to ask and they were all answered very quickly and explained clearly. Thanks Zoey for the help!

Nature Nurtures

Apr 10, 2024  on Shopify

Very impressed with Daniel

Battler Watch

Apr 10, 2024  on Shopify

Very impressed by the customer service. Leila Z. has been very helpful.

Aysha7store

Apr 10, 2024  on Shopify

I am new but very satisfied with the serivce of CJ very helpfull specialy Ashely WU response quickly...

Alouros

Apr 09, 2024  on Shopify

Very very satisfied with my private agent, Steph Zhu, who I have been in frequent communication with! Steph has been great help with assisting my in sourcing my products. I believe CJ sets the industry standard for B2C. I am currently scaling my business and full heartedly trust them moving forward. Def recommend this so far over competitors like DSers

TrueReal

Apr 09, 2024  on Shopify

I'm absolutely delighted with Eugenia Deng's work, she's amazing, so fast and kind. I totally recommend working with her!

Fashion Vogue Shop

Apr 09, 2024  on Shopify

Eugenia Deng at CJDropshipping provided the best customer service. She was very knowledgable, and answers all questions precisely and to the point. Thank you

NALUX

Apr 09, 2024  on Shopify

Suki Huang answered my questions quickly and in detail. I'm very satisfied

Benbaz.my.shopify.com

Apr 09, 2024  on Shopify

Thanks a lot CJ guys for the good market products and services you give... And in particular Suki Huang

Sezada

Apr 09, 2024  on Shopify

Just setting up the app. But happy with the service provided by "Shicharl Qiu" in initial questions.

Cheapify Collections

Apr 09, 2024  on Shopify

Very happy to have Gildan assistance

Paws Palace Stores

Apr 09, 2024  on Shopify

custumer services is fanntastic.

LYSARO

Apr 09, 2024  on Shopify

CJ is easy to use. When your stuck on something you can ask the agent for help. My agent Vita helped me a lot. The response is very quick. Happy to have her.

SANI FEEL

Apr 09, 2024  on Shopify

Yardımları için menajerim "Bring "e teşekkürler!

DAILYUSE-STORE

Apr 09, 2024  on Shopify

My agent was very helpful and always available to my questions her name (Harper)

TravyBag

Apr 08, 2024  on Shopify

Huge Thanks to Sita Cui for Amazing Customer Support! I'm writing to express my sincere gratitude to Sita Cui from your customer support team. I recently reached out with a question about how to check product availability in CJ warehouses, and Sita was incredibly helpful. Sita took the time to clearly explain the different methods available, including using the "Warehouses" filter and checking product descriptions. Her explanation was thorough and easy to understand, and it definitely helped me figure out how to find the information I needed. Thanks Allah then to Sita's guidance, I now feel confident in checking product availability on the CJ platform. Her friendly and professional demeanor made the entire experience positive. Please extend my thanks to Sita for her outstanding service! Sincerely, [Abdelghani Guoddar]

My Store

Apr 08, 2024  on Shopify

Spoke with Kaycee Chen on behalf of my product,she is very helpful and will go above and beyond for you . Would recommend CJ to anyone.

WAYLO-BARGAINS

Apr 08, 2024  on Shopify

Excellent customer service and the agents are very helpful.

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