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Customer reviews: CJdropshipping: Much Faster

Develop by Shopify

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,106)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Easair

Oct 16, 2025  on Shopify

Working with Bonnie has been an incredible experience. She is exceptionally helpful and was able to resolve all of my issues quickly and efficiently. I'm so grateful for her service and truly don't know what I would have done without her! I am extremely happy and satisfied. Thank you very much Bonnie

Glamorous Boutique USA L.L.C.

Oct 16, 2025  on Shopify

Angel is awesome. She was very helpful and quick with my customer order issue. Thanks!

Nuvasu

Oct 16, 2025  on Shopify

Hi everyone, I had a problem linking to my inventory. They helped me quickly and reliably. Great service. Thanks, Billy Shi.

DolyFy

Oct 15, 2025  on Shopify

Agent :angel li very nice

TravGo

Oct 14, 2025  on Shopify

They have very fast support, Christine helped me quickly and resolved my issues.

Zephyra

Oct 14, 2025  on Shopify

Very good and quick service! Gildan was fast, smart and helpful with my problem.

IVORYNN

Oct 14, 2025  on Shopify

I am trying to express with words that deserve appreciation for your special support. The app is really amazing, and Lauren Wang's support is exemplary in ethics and kindness. The app is very easy to use and outstanding, much better than many apps for getting products at excellent prices. Thank you.

Sofuru

Oct 14, 2025  on Shopify

Vject Wang from CJ Dropshipping provided excellent customer service and responded to my inquiry quickly and professionally. The communication was clear, friendly, and very helpful throughout the process. Overall, a great experience — Vject Wang is reliable and highly competent.

Earthly Must Haves

Oct 14, 2025  on Shopify

My Agent Gilan Wu was excellent. New all my questions and answered them promptly. Thank you so much

Rikuni Paws

Oct 13, 2025  on Shopify

Bonnie Gu had very quick respond time, very satisfied

Aloreva

Oct 13, 2025  on Shopify

paradise zhong does a good job as my agent. Besides that, shipping times suck.

MNP

Oct 13, 2025  on Shopify

Angela has been super helpful. I am really satisfied

Snugglepetstore.org

Oct 13, 2025  on Shopify

Bonnie was very kind and very helpful… She as answered my questions and reassured me well.. thank you Bonnie for your service and kindness! Lucie Lavigne

Verdaleaf.com

Oct 11, 2025  on Shopify

I want to give special thanks to Connie Jin from CJ Dropshipping for her amazing support! She’s been very kind, patient, and professional while helping me set up my Shopify store connection with CJ. Even though she’s covering temporarily for my main agent, Connie answered all my questions quickly and clearly, and made sure I fully understood how everything works — from warehouse shipping options to authorization setup. I really appreciate her friendly attitude and how proactive she is. It’s great to work with someone who genuinely cares about helping sellers succeed.

UrbanWaistBags

Oct 11, 2025  on Shopify

Thank you to Angel, She did resolve all my question

W!GO Dropshipping

Oct 10, 2025  on Shopify

Ruth was very helpful and friendly. She solved my issue quickly and professionally. Great support and excellent service!

DoggyWorld

Oct 10, 2025  on Shopify

Yori Lin was very helpful and quick. She was patient, kind, and really took the time to assist me. Excellent support!

Koyers

Oct 10, 2025  on Shopify

JVL PARCEROSHOP

Oct 09, 2025  on Shopify

Angel solved my problem instantly.

Coeur d'Intérieur

Oct 09, 2025  on Shopify

Thanks Angel for your help !

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