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Customer reviews: CJdropshipping: Much Faster

Develop by Shopify

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,062)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

MyDishScrubber

Aug 24, 2025  on Shopify

Jonathan is the best! Is answering questions after one minute and his answer always answers my questions I love him he is the best

EL Charmeur

Aug 24, 2025  on Shopify

bonnie gu helped me for over 1 hour and still stayed patient i think this is perfect customer service fast and kind

LINDRA

Aug 22, 2025  on Shopify

I have been working with CJ Dropshipping for some time now, and I couldn’t be more satisfied with their service. Their team has been extremely supportive, always quick to respond, and very professional in handling my requests. They made the whole process of dropshipping so much easier for me and helped me grow my business smoothly. The platform is user-friendly, their product range is wide, and shipping is reliable. What I appreciate the most is their willingness to help and find solutions whenever I face challenges. It truly feels like a partnership rather than just a service provider. I highly recommend CJ Dropshipping to anyone looking for a trustworthy and efficient dropshipping partner.

PriorGaze

Aug 22, 2025  on Shopify

ARIANA! She is one of the best agent. She helped me in finding exactly what I needed with patience and professionalism. She’s calm and very empathetic and a quick action taker. Thank you Ariana.

Londora Fashion

Aug 21, 2025  on Shopify

Had problems with my store and Bonnie was able to help me out! good customer service!

Orra Atelier

Aug 21, 2025  on Shopify

Very good application. Thanks to Bonnie, very kind and helpful.

DiSandro Clothing

Aug 20, 2025  on Shopify

Hugo Tse has been exceptional in his service to me. I rate his service and CJDropshipping 5 stars.

RazzX

Aug 20, 2025  on Shopify

Luxuriana Shop

Aug 20, 2025  on Shopify

thanks anisa for your support :)

Sauvoiré

Aug 20, 2025  on Shopify

Thanks Wendy Yuan for the good help!

Gadget Aliens Shop

Aug 19, 2025  on Shopify

Angel with CJ dropshipping did a quick and amazing job with handling my syncing issue and the issue is resolved, and I am a happy customer

zenocarts

Aug 18, 2025  on Shopify

I had an issue with my product status showing as ‘sold out’. Connie Jin guided me and helped me solve the problem. Thanks

HexiumTech

Aug 18, 2025  on Shopify

Connie is amazing, she immediately got me what I asked for in no time. She is the best.

Marvello

Aug 17, 2025  on Shopify

I was making some payments today, and i had an issue with the payment method that i was using. Ive reached out to customer service, and i was assisted by Ruth, she gave me the right directions on how to solve the issue. Very good customer service, thanks Ruth!

SELORA

Aug 17, 2025  on Shopify

Great sourcing app, nice customer service, shout out to bonnie fro the customer service team!

Step Smart Deals

Aug 17, 2025  on Shopify

Gildan Wu is the best Agent who helped, I'm satisfied 100%

Ma boutique

Aug 16, 2025  on Shopify

Réactivité, screenshoot et professionnalisme Merci à toi Connie Jin

Zuhshur

Aug 15, 2025  on Shopify

cj the best app i try before i try so many app cj trustable and fast support response and customer service thank u Connie Jin for helping me

FurLaati

Aug 15, 2025  on Shopify

Ricky has been very helpful and dedicated. He always responds to questions promptly and works hard to solve problems without delay. I am very satisfied with his service.

pleyas

Aug 14, 2025  on Shopify

I sincerely thank Bonnie for her valuable help and the patience she has shown.

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