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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,671)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Furrever Meow

Jul 22, 2024  on Shopify

Haven't completely understood why there's an address error issue when orders have been made via TikTok shop each time, but kribee Huang has been very helpful for me to understand the whole process of fulfilling orders and navigate through the app. Thank you :)

Vitala Store

Jul 18, 2024  on Shopify

this app for order fulfilment is the best i have ever used! The cost of goods is extremely low and the customer service is impeccable especially Sini and Leah. The only reason i am giving it 4 stars is because the shipping + processing times are quite long (20 days ish) but still better than most other fulfilment company's.

nyaabs.com

Jul 09, 2024  on Shopify

I had a fantastic experience with CJ dropping website, the have election of product and the price are very competitive. also their customer is ready to help you till your understanding point especially @Irene she's the best. I would highiy recommend this website to anyone.

Pure White Air

Jul 06, 2024  on Shopify

I'll say nice customer support.

Brakha

Jul 06, 2024  on Shopify

Best service, my agent took time to explain to me all the process because i had difficulties, i appreciate her patience, she was very professionnal. Thank you! I suggested my friends to try CJ

DUBAI LOOKA

Jul 03, 2024  on Shopify

Thanks to Suki Huang.

GreenHills

Jul 02, 2024  on Shopify

Suki Haung briefed me nicely and shared valuable link to understand bulk dropshipping. Thanks for that

ChicGaze

Jul 02, 2024  on Shopify

cool but you need to fix a good shipping price

Kimaxdeal

Apr 21, 2024  on Shopify

thery good agent and App

Shawa Mart

Apr 12, 2024  on Shopify

"Cristina was very helpful and provided excellent guidance. The customer support is top-notch."

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