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Customer reviews: Appointment Booking Cowlendar

Develop by Penida

Reviews (2,350)

Overall rating
5

What Merchants Think

Merchants overwhelmingly express satisfaction with "Appointment Booking Cowlendar," praising its comprehensive features and the transformative effect it has on managing bookings. The app is frequently highlighted for its ease of use, reliable functionality, and exceptional customer support that stands out for being responsive and genuine. Many users have incorporated it into their daily operations, finding it indispensable for streamlining scheduling tasks.

Key Strengths

  • Outstanding customer support, with quick and effective assistance.
  • Easy to use interface that simplifies the booking process.
  • Highly customizable to suit various business needs and configurations.
  • Efficient onboarding process making implementation seamless.
  • Seamless integration with platforms like Shopify, enhancing its functionality.

Common Concerns

  • Occasional complexity in advanced configurations like booking slot adjustments.
  • Lack of advanced visual features for previewing attendee lists for events.
  • Some users experienced delays due to setup challenges.

Final Thoughts

"Appointment Booking Cowlendar" is highly regarded for its intuitive design and the robust level of support that accompanies its use. While users may occasionally face setup complexities, these are generally mitigated by the responsive support team. Overall, the app is considered an excellent addition for businesses looking to streamline their booking processes, earning high recommendations for its functionality and reliable customer service.

Callmly

Sep 22, 2024  on Shopify

Judy was incredibly helpful and kind. Their responses were consistently supportive and friendly. Thank you for your time!

Mercantile Portland

Sep 22, 2024  on Shopify

Theo has been incredibly helpful in guiding us to utilize the app in a way that's best for our needs!

Aqua Test Insanity

Sep 22, 2024  on Shopify

Encantado con la aplicación, la uso en cada una de mis tiendas. La atención al cliente es súper rápida y son muy amables ante las dudas.

DiversiGO

Sep 22, 2024  on Shopify

I am very satisfied with this app: lots of features, easy to use, and the customer service (yet I talked with Anna and Theo) is excellent!

Bodysculpture by root

Sep 21, 2024  on Shopify

Great app customer service is really helpful and the free subscriptions has alot of nice options so that you dont feel the need to have to buy a plan would really recommend, also mateo really helped me setup the booking system and gave me alot of tips

SeeFlyDrive

Sep 20, 2024  on Shopify

Ik ben heel erg tevreden over de customer support, Anna heeft heel veel geduld gehad en heeft me overal perfect mee geholpen. Bedankt!!

Down Home Lovin'

Sep 18, 2024  on Shopify

If it's easy enough for ME to use, you can use it too! I haven't had any issues using it so far, and I know that if I DO encounter a problem that Leo will do his best to set me back on the right track.

NaturaPet

Sep 17, 2024  on Shopify

New to this app, but first day experience is amazing, Mateo is hands on professional absolute pleasure to deal with . Thank you so much for first class customer service .

Java Roastery HQ

Sep 17, 2024  on Shopify

Amazing service, Amazing app, very clear and detailed. Many options but very simple to use. Well done for creating a great app :)

The Artisan Market

Sep 16, 2024  on Shopify

I have been "shopping" around for a new booking option for our classes and events. There are so many to choose from but I was so pumped to find Cowlendar. In my exploration of the app, I also reached out to the chat on Cowlendar and the response was quick, so friendly, and not robotic. Leo, the founder, obviously puts serving his customers above everything. Full disclosure, I haven't even used the product yet as I just found this app yesterday, but I'm so impressed with it and the Cowlendar team. I honeslty understand already why this app has a 5 star rating. I will absolutely be back to review once I have used it as well

MyGlitterBox

Sep 15, 2024  on Shopify

Excellent app, perfect for what the business needed. First class customer support as well, always available to help and do whatever they can, as quickly as they can.

oliviastudio

Sep 15, 2024  on Shopify

Servizio Assistenza veloce, Anna mi ha aiutato a risolvere il problema in 10 min ascoltando le mie esigenze. App consigliata se dovete prendere prenotazioni per un servizio tramite il vostro sito

Experience Transformation

Sep 14, 2024  on Shopify

Noah is always on hand and super helpful anytime I have needed help with the app. I also find it a really user friendly app. Great service. Thanks!

LalaHero

Sep 13, 2024  on Shopify

My goodness, Helpdesk is so patient with me, just spent 2 hours solving a bunch of technical issues. It's unthinkable if I have done it myself, I'm truly thankful and impressed with Cowlendar's work rate and responsively. There's so much can be done with this app, and at customer service level, it's by far impressive one for me. Thank you Anna.

ZENZONE

Sep 13, 2024  on Shopify

SOFIA has been wonderful with helping as a customer service representative, so far the app looks great on our store

Fla Coastal

Sep 11, 2024  on Shopify

Cowlendar has a very easy to use interface. One feature I enjoy that sets it apart from others is that I can list all my services in one click rather than adding them individually block by block! That is a huge bonus! Theo was very informative and friendly - he assisted me quickly and ensured I was well setup before ending our chat session. Awesome job, thanks Theo!

Printers Xperience

Sep 09, 2024  on Shopify

Working with Mateo was awesome. All the questions I had were answered and very detailed guidance was provided. Thank you so much!

Dometic Residential

Sep 09, 2024  on Shopify

Really great app with tons of functionality and also great live support from their team! Highly recommend!

Chef Jacqui's In-House Dining

Sep 09, 2024  on Shopify

I had the very fortunate experience of having Mateo to help me today with my Cowlender. I could not work out for the life of me where to start and what direction to go. He was there by my side for over an hour answering every confusing request and question I had in getting my website and Cowlender to work as a team. I am a chef and know nothing about IT and to have Mateo as clear and concise as he was I feel that now I have an enormous weight off my shoulders and my website and Cowlender are working together to make me money. Which is what it is all about. I need time to be a chef and to have my IT side of my business making my life easier and giving me back precious time to do what I do best. Thanks Mateo. You rock!!!!

RunDNA

Sep 08, 2024  on Shopify

Everything I expected and more. We run a specialty retail business with the focus being customer expectations and requirements at the forefront of all our products, services and advice. After hours of researching the best solution, Cowlendar was one we considered and are very happy with the decision.

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