Cosmera is a chatbot built specifically for wellness and cosmetics brands. It delivers a boutique-like, personalized experience on your store, helping customers navigate the catalog and find suitable products more easily. The app answers customer questions in real time and supports product discovery throughout the shopping journey. Cosmera adapts to each store’s product catalog and brand rules, while giving merchants full control over AI behavior and data usage.

• 24/7 Chatbot: Instant answers on homepage or product pages to guide customers
• Recommend products with social content based on customer inputs and your rules
• AI analysis via photo to provide diagnostics and product recommendations
• Collect opt-ins and emails during chat and analyze customer interactions
• Train the app using product pages, PDFs, and brand-approved content