ConvertPilot adds an AI chat widget to your store and meets customers on WhatsApp, Instagram, and Facebook Messenger, plus Telegram, email, and web chat. When shoppers DM you, the AI answers product and order questions from your catalog, captures leads, and hands off to your team. Manage every channel in one inbox with intent and sentiment tags, assignments, and notes. Connect Klaviyo, Mailchimp, HubSpot, Salesforce, Slack, and Zapier.

• One inbox for website, WhatsApp, Instagram, Facebook, Telegram, and email
• AI answers product and order questions using your catalog and order data
• Capture leads in chat and sync them to your CRM and marketing tools
• Searchable FAQ section you can add to any page, organized by category
• Hand off to your team with intent and sentiment tags, assignments, and notes