Commslayer is a breath of fresh air! The Commslayer team will make your life 10x easier, the integration is all done for you. The customer service is next level you wont experience this level of care from any other help desk app. These guys started recently but they beat gorgias for a fraction of the price and they are constantly working on new features. I am so lucky to have found this app. These guys are way better than Gorgias, If your looking for a help desk app that actually cares about you or wanting to switch, don't waste anymore time looking just use Commslayer Callum usemanly.com

These guys are the BEST. We haven't fully switched over to Commslayer yet, but it's looking very promising. Support is incredible.

Saved so much money switching to this app, works just as well as others and the customer support they provide themselves is incredible. Make the switch!

Great app! Works well with email and other integration, canned response and the AI features are great!

Really happy with it and have already been recommending it to people. And given its free, its a no brainer.

I am a Commslayer early adopter. The app is not old enough nor has been in production long enough for a comprehensive review. The devs are committed to making this better, every day. I am a fan of the devs, and I am convinced they share a passion to make a world class product. Is it a 100% replacement of the apps it intends to replace ? Not 100% yet -- but... The 80/20 on this is a Win. There is just enough to make it ready-enough for today (October 2024). We are using it in production. The devs know what their roadmap is, and they welcome feedback from the merchants. And they are transparent. A good team! I will continue to update this review, with honest feedback.

Onboarding was easy and I have been able to use the helpdesk like any other. Support has been second to none with Karri helping us out promptly with any questions we had.

We have previously used Re:amaze and Richpanel, and this app is better. The way the AI is integrated is great. Really happy with it and have already been recommending it to people. And given its free, its a no brainer! Also its great not to have 'powered by richpannel' on every single support email.

The best value Helpdesk you can find. I switched from a far more expensive platform and I don't miss it. Onboarding was easy and I have been able to use the helpdesk like any other. Support has been second to none with Karri helping us out promptly with any questions we had.

We love Commslayer! We were wary to migrate away from Gorgias but Karri and the Commslayer team have been amazing. Onboarding was quick, the tool itself is simple to use and functions well, and issues are resolved with lightning speed. They are one of the most responsive teams we've ever worked with and their commitment to developing the best CX tool out there is evident in all that they do. Make the switch - you won't regret it!

Was evaluating this vs Gorgias and the value and product offering this has is leaps and bounds better for a way better price. If you're looking for a customer support platform with all the essentials you need, look no further than Commslayer! If I could give this 100 stars I would!

I was about to write "by far the best value for money support platform," but that seems silly when it's totally free. So, instead, I'll just write that it's the best support platform of all the platforms we've used, and we've been through a few: both Gorgias (too expensive), Re:amaze (buggy UI), and DelightChat (also buggy UI). CommSlayer is my favorite — by far. My current favorite feature is the Superhuman-like keyboard shortcuts that allows me to go through tickets blazingly fast

Incredible product already, even better pricing. No doubt this team will develop this into an amazing product, and it will be the go-to CX platform soon.