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Customer reviews: Colissimo Official

Reviews (230)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with the "Colissimo Official" app. The application is notably praised for its user-friendly interface, reliability, and the outstanding support provided by the customer service team. Many users appreciate the rapid problem-solving capabilities and professionalism of the support staff, which significantly enhances the user experience.

Key Strengths

  • Highly responsive and professional customer support
  • Easy to install and use with helpful tutorials
  • Effective problem resolution and assistance
  • Streamlines logistics process and improves efficiency

Common Concerns

  • Lack of automatic delivery pricing based on weight and address
  • Spelling errors within the app’s content
  • Potential issue with conversion rates for certain Shopify plan users due to point relay selection process

Final Thoughts

The "Colissimo Official" app generally receives positive feedback from users, particularly for its intuitive design and excellent customer service. While there are minor criticisms regarding some technical aspects, the app remains a valuable tool for merchants looking to streamline their shipping operations efficiently.

Les Néréides

Apr 23, 2024  on Shopify

Bonjour, Sous le logo "Assurance" il est écrit : ...pour cet envoie Je pense que l'orthographe n'est pas vérifié, (envoi ne prend pas de e ici) Pour une application telle que Colissimo on attend un niveau d'excellence. Cordialement,

Poleo pour JJLataste

Jan 31, 2024  on Shopify

TRès bonne réactivité !!

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