Codify ‑ Order Edit

Develop by Shopify

$4.99

/ Month

Built for Shopify

14 Days Free Trial

Give your customers the ability to easily edit their orders.

Edit order details

Change shipping address

Set order update time limits

Automatic refunds for reduced totals

Customizable labels and text

Editable variant and quantity

Control editable shipping fields

About Codify ‑ Order Edit

Launched Mar 06, 2024

Built by Shopify

Address

300 W Rosemary Lane, Falls Church, VA, 22046, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Let customers edit order items and shipping info post-purchase to reduce support requests.

Codify Order Edit allows customers to update order items and shipping addresses before fulfillment. Merchants can set time limits for edits, restrict updates for specific products or orders, and optionally issue automatic refunds if the order total decreases. The app also provides basic analytics of edited orders and allows customization of labels and text in the order update interface.

Let customers edit item variants, quantity, or remove items post-purchase
Choose which shipping address fields can be updated by customers
Set time limits for how long orders can be edited after purchase
Control which products or orders are excluded from editing
Customize widget labels and text on the thank you & order status pages

Pros

Allows customers to change order details such as items and shipping address before fulfillment
Enhances customer shopping experience by making order changes hassle-free
Option to set time limits for order updates to maintain order management efficiency
Automatic refund option if the revised order total is lower, saving time and effort for the merchant
Customizable labels and text to fit the store's branding
Positive user feedback emphasizing its utility over native Shopify features

Cons

Reliance on the app for a feature not natively available in Shopify could be seen as a limitation of the platform
Potential complexity in setup and management of time limits and editable fields, which could be a barrier for non-technical users