Clyde | Warranty Platform logo

Clyde | Warranty Platform

Develop by Cover Genius
  • Built for Shopify
  • Free plan available

    Everything you need to make revenue on the sale of warranties.

    Metrics dashboard
    Extended warranty upsells
    Claims management platform
    35 Reviews

    About Clyde | Warranty Platform

    Launched Aug 24, 2018

    Categories

    Built by Cover Genius

    Email :

    [email protected]

    Address

    45 Clarence St, Sydney, NSW, 2000, AU

    Website Privacy policy FAQ
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    Introduction Video

    Description

    A full extended warranty program out-of-the-box

    Our app enables an entire extended warranty program for your business, and manages the hard parts so you can focus on your products and your customers. Clyde by CoverGenius lets you add calls-to-action straight to your purchase flow, offering extended warranty upsells on their purchases. We provide a full claims platform for customers to file claims, as well as a dashboard for you to view metrics and control as much of your program as you want to.

    Our app enables an entire extended warranty program for your business, and manages the hard parts so you can focus on your products and your customers. Clyde by CoverGenius lets you add calls-to-action straight to your purchase flow, offering extended warranty upsells on their purchases. We provide a full claims platform for customers to file claims, as well as a dashboard for you to view metrics and control as much of your program as you want to. more
    • Offer customers extended warranty up-sells during and after the purchase flow
    • Receive and process claims without any work on your part
    • Provide peace-of-mind and increase average order value with no extra effort

    Pros

    • Enables a comprehensive extended warranty program for businesses
    • Streamlines the warranty management process, allowing businesses to focus on products and customers
    • Integrates calls-to-action for warranty upsells directly in the purchase flow, potentially increasing revenue
    • Provides a full claims platform, allowing customers to file claims easily
    • Offers a dashboard for businesses to view metrics and control the warranty program
    • Can offer extended warranty upsells both during and after the purchase, potentially increasing average order value
    • Reduces manual work for businesses in receiving and processing claims

    Cons

    • The potential complexity of integrating and maintaining an external warranty system
    • Businesses might face challenges adapting to the new platform and training staff
    • Depending on user feedback, there might be issues with customer service or claim processing

    Top Helpful Reviews

    View all reviews

    PolarMonkeys

    Dec 22, 2024  on Shopify

    We've been working with Clyde for quite some time, and our experience has been positive overall. Their customer service is good, and their product is a valuable addition to ours. While we've faced some frustration due to certain requirements that they are currently unable to fulfill, we remain optimistic and look forward to continuing our partnership

    Game Room Shop

    Dec 11, 2024  on Shopify

    Clyde has been a game-changer for our Shopify store! The platform is easy to integrate, and the team made the setup process seamless. Offering extended warranties to our customers has not only boosted our revenue but also increased customer confidence in their purchases.

    Trailer Valet

    Dec 11, 2024  on Shopify

    We started with the program when it was just Clyde and in the first year the service was great, however we did not have a ton of warranty purchases as our website was not set up on shopify yet. While customer service seems pretty thin at times ever since the aquisition we have switched to shopify we have seen a significant lift on warranty purchases and so far our customers seem happy. I would like a direct AM to help us figure out how we can make the tool even better for our customers.

    Symple Designs

    Mar 11, 2021  on Shopify

    We love the Clyde Warranty Platform. The product and interface is great, but what really has helped us out and saved us a lot of time and effort is the customer service that clyde provides. Any issues or questions that might arise are taken care of quickly and they go the extra mile to help make sure everything is running smoothly. Would definitely recommend. Thankyou!

    Curios And More

    Jun 06, 2019  on Shopify

    Super easy to install & implement! The support is wonderful and it is a great addition to our store.

    fluidfreeride.com

    Mar 29, 2019  on Shopify

    Great offering overall. Enables shop owners to offer third party warranties right in their shop. The warranties are automatically matched to the products on the back end. It shows up as a little button underneath the add to cart button and customers can add an extended warranty contract to their cart. Shop owners an set higher pricing for the contracts to make a little margin and/or cover for payment fees. The team is super responsive and always helps within 24h in case of questions or concerns. Highly recommended for anyone selling higher value goods and wanting to offer extended warranties just like amazon does.

    Gsistore

    Sep 04, 2018  on Shopify

    Great customer support. App basically runs itself without any work on our part. Still waiting for the first service contract to come thru but overall a nice app to have.

    Distortion Brothers Guitar Shop

    Sep 01, 2018  on Shopify

    I am very impressed with the app, the service, and the people behind Clyde. It is easy to implement, the margins are attractive, and the purchase protection is top-notch. I have already referred a business partner and wouldn't hesitate doing so again.

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