To activate the app, an upfront payment is required—which felt uncomfortably enforced. While setup is straightforward when using the default configuration, customizing the left sidebar proved unnecessarily complex. Additionally, real-time support was unavailable; the only contact option offered was email, which slowed resolution. Horrible support

So far so good, simple, straightforward, I really lack basic IT technical skills and stuff and the support was INSTANT and prompt, fixing any issues on spot. (issues like me not being able so set things up haha). App runs perfect, mapping is great!

We purchased an XCloud Search & Product Filter subscription for our Shopify site...but couldn't figure out how to implement it correctly. Nikita was a huge help to us, responding quickly and resolving our issue just as quickly. Great app, great support!

I can't recommend this filter app enough! From the moment I reached out, the support team has been incredibly responsive and helpful. They went above and beyond to customize the filters to perfectly fit my store’s needs. Not only were they prompt with replies, but they also took the time to make adjustments until everything was just right. The app itself is powerful, easy to use, and makes navigating my large inventory so much smoother for customers. If you're looking for a reliable, well-supported filtering solution, this is the one! Thank you so much for the amazing service!

Nikita is awesome. This is now the 2nd issue he has solved for us and each time has been absolutely seamless. I have complete confidence in the support team at XCloud in any issue that may arise.

Just installed the app on our website. Nikita replied right away when I asked him to change the code to have the filter on the left side of our collection pages and not at the top. It's very easy to set the filters up. Customer service is top notch too! Highly recommend.

App is easy to use and more affordable than the other filter apps we have tried. We have quite a large catalog and we can now easily find things. Any problems we had with installation Nikita was super helpful and fast and usually had the issue resolved without explanation overnight. Highly recommend.

We’ve had a great experience with XCloud Search & Filter. The app works smoothly, and the team is incredibly responsive. Nikita quickly helped us reposition the filter button exactly how we needed it—fast and professionally. Everything looks perfect now, and we’re happy to keep the feature active on our store. Highly recommended!

Great application with very interesting features. It's very easy to get to grips with and use, and when we did need to contact service, the response was very quick.

I could not find an option on how to search tags . As all my products have tags but none of them showed in the search results I uninstalled and cancelled the trial. I hope in the future they can add weights to different fields like description, title, tags, metafields so that the search function is powerful as it should be . The default search option of Shopify is quite bad in my opinion and these kind of apps should really improve on the basic features of the Shopify search options